Mechanic Advisor

Canadian National Inc.; Montreal (administrative region); Hybrid; CAD 53,000 - 65,000; Full time

Benefits offered by this job

ESIP (Employee Share Investment Plan)

Pension

Benefits

Job summary

CN is seeking an experienced technician to act as the first point of contact for vehicle drivers needing service or repairs. You will liaise with vendors, provide guidance in a call centre environment, and support CN drivers and the service network.

The role requires a valid provincal mechanic journeyperson certificate, fluency in English and French, and strong telephone/ERP skills. Unionized position with paid training and comprehensive benefits.

Qualifications

• Minimum 5 years of experience in automotive and/or commercial vehicle repair
• Experience with gas/diesel vehicles, hi-rail equipment, and hydraulic mounted equipment
• Provincial Mechanic Journeyperson certification and relevant mechanic certifications

Responsibilities

• Manage all repairs and preventive maintenance on CN vehicles by approved vendors
• Serve as a resource for user departments and vendors
• Issue and update expenditure authorization numbers for repairs
• Verify and code invoices to match authorized work
• Ensure preventive maintenance and inspections are performed on schedule
• Ensure compliance with warranties and servicing agreements
• Perform additional related duties as assigned

Skills

Telephone communication

English and French fluency

Interpersonal skills

Typing 20 wpm

Computer literacy (Mainframe/Outlook/3

Education

Provincial Mechanic Journeyperson certificate

Mechanic certification in Truck/Coaches/Heavy Duty

Tools

Microsoft Suite

Mainframe systems

Job description

Please note that the language you select on this site will be the primary language used for all future communications regarding your application.

Highest Level Division: Procurement & Supply Management

Posting Start Date: 10/5/26

Posting End Date: 10/31/26 11:59 EDT

Qualified Rate: $33.51 Per hour

Please note that new hires in this role may be paid a lower hourly rate during their qualifying period. In addition, CN employees are also eligible to an employee share investment plan (ESIP), Pension, Benefits and other perks.

At CN, the careers we offer are meaningful because the work that we do matters. Every day, our team of dedicated railroaders power the North American economy from coast-to-coast-to-coast, with an unwavering commitment to safety and service excellence.

If you enjoy hands‑on tasks, working outdoors, and have a safety‑first mindset, a career in railway operations might be right for you. With fresh challenges, paid training, and a host of great benefits - a career at CN means work that makes a true difference in the lives of people.

Job Summary

The incumbent acts as the first point of contact for the Company’s vehicle drivers when vehicle servicing or repairs are needed. The incumbent liaises with vendors performing work on CN’s vehicles. Working in a call centre environment, the incumbent provides assistance and guidance to CN drivers and vendors.

Main Responsibilities

• Manage all aspects of repairs and preventive maintenance performed on CN vehicles by approved commercial vendors
• Act as a resource person for user departments and commercial vendors
• Issue and update expenditure authorization numbers, according to the department’s guidelines, for repairs performed by a commercial vendor
• Verify and code invoices to ensure charged costs correspond to the work authorized
• Make sure that preventive maintenance, government inspections, and recalls are performed according to schedule
• Ensure compliance with applicable warranties and servicing agreements
• Perform other related duties as assigned

Working Conditions

• Must be able to work in an office environment and a call centre
• Must be available to work 5 days a week for 8 hours daily with 2 days off
• Located at the head quarter office in Montreal
• Respirator use is required for certain tasks, with periodic audiometric testing and respirator fit testing conducted as needed

Experience

• Minimum 5 years of experience in the automotive and/or commercial vehicle repair trade
• Experience in general automotive and/or commercial vehicle repairs of gas and diesel vehicles, as well as hi-rail equipment and hydraulic‑mounted equipment
• Experience as a Foreperson or Mechanic*

Education/Certification/Designation

• Valid Provincial Mechanic Journeyperson certificate
• Mechanic certification in Truck and Coach, Commercial Transport or Heavy Duty*
• We Care About Each Other
• We Strive for Excellence
• We Succeed Together

Technical Skills/Knowledge

• Ability to pass the Company’s “A” Mechanic test
• Ability to pass CN’s medical exam
• Ability to diagnose mechanical problems and recommend repairs
• Strong telephone communication and interpersonal skills, as assessed through a structured interview by Fleet Management
• Knowledge of Microsoft Suite (Outlook, Word and Excel) and other mainframe computer systems
• Ability to type 20 words per minute
• Willingness to improve telephone, typing and computer skills
• Fluency in spoken and written English and French

Any requirement marked with (*) will be considered an asset (not mandatory).

Additional Information (If Any)

The role is required to attend internal training to learn how CN’s Systems work and the Company’s procedures.This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement.

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN’s network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800‑mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don’t apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don’t meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [e-mail].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email