Meat & Seafood Associate Team Leader (Assistant Department Manager)

Whole Foods Market IP. L.P.; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent grocery retailer in Mississauga is seeking a Team Leader Assistant, responsible for supporting daily operations, leading Team Members, and ensuring top-notch customer service. This role requires a passion for products, a growth mindset, and strong interpersonal skills. Candidates must have 18+ months retail experience, including supervisory roles. The position offers flexible scheduling and a wage range of $25.00-$35.00 hourly, complemented by comprehensive benefits.

Benefits

Health insurance

Retirement plan benefits

Store discount

Paid time off

Qualifications

• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Desire to coach and mentor others for growth.
• Ability to lift 50 pounds.

Responsibilities

• Assists the Team Leader in all aspects of Multi-Team and department daily operations.
• Follows through on customer questions and requests, resolving concerns as needed.
• Selects, trains, develops, mentors, motivates, and counsels Team Members.

Skills

High energy and enthusiasm

Extensive product knowledge

Excellent interpersonal skills

Leadership and decision-making abilities

Proficient mathematical skills

Education

18+ months retail Team Member experience

6+ months of supervisory experience

Tools

Microsoft Office

Operations-related applications

Job description

Assists the Team Leader in all aspects of Multi-Team and department daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Responsibilities

• Follows through on customer questions and requests, resolving concerns as needed.
• Works with Team Leader to achieve sales, margin, expense, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person-in-charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Knowledge, Skills, & Abilities

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Extensive knowledge of supported department(s) products.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Desired Work Experiences

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: < 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), > 90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Note The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $25.00-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. For additional information, visit our Whole Foods Market Careers site: https://wholefoodsmarketcanada.recruiting.com/benefits.

Reasonable accommodations are available upon request for all parts of the recruitment process. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site. Whole Foods Market utilizes Sage, a conversational AI Assistant, for purposes of facilitating the recruitment, transfer, and promotion processes. Sage assists us with scheduling interviews, answering candidate questions, collecting information from candidates, and progressing candidates through the recruitment, transfer, and promotion processes.