Material Handling Field Technician

Wainbee; New Brunswick; Hybrid; CAD 45,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Learning & development

Exclusive discounts

Pension plan

Wellness program

Job summary

Wajax in New Brunswick is seeking a skilled Field Service Technician to diagnose, repair, and recondition heavy equipment and on-highway truck components both in shop and on-site.

You will inspect components, communicate servicing needs with customers and branch leadership, perform service work, maintain records, and uphold health and safety standards. 2-3 years of field experience preferred; construction equipment experience is a plus.

Qualifications

• 2-3 years of work experience in field service.
• Experience with On/Off Highway vehicles preferred.
• Strong communication and customer service skills.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs.
• Service and repair equipment in the shop and on-site for customers.
• Maintain service records and complete work orders.
• Participate in health and safety training and follow safety practices.

Skills

Customer service

Communication

Mechanical aptitude

Problem solving

Safety awareness

Education

Experience servicing On/Off Highway vehicles and Construction & Material Handling Equipment

Job description

The Opportunity

Responsible for providing quality workmanship, consistent service, and technical knowledge to customers in the transportation, material handling & heavy equipment industries. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (diesel), and engine components either in the shop or on-site.

The Role

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers.
• Communicate equipment servicing needs as required with Branch Supervisor/Manager.
• Communicate work performed and complete service paperwork.
• Update and maintain service records
• Fill out warranty information
• Complete work orders
• Participate in manufacturers and in-house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with the Health & Safety program and practices.
• Performance of daily duties in a manner conducive to a safe workplace.
• Work with Manufacturers online support.
• Conduct housekeeping duties
• Always maintain a professional company image.
• Meet requirements of Field Level Hazard and Job Hazard assessments

• Previous experience with On-Highway Truck & Transport repairs required.

**Experience with Construction Equipment repairs would be an asset**

The Candidate

• Education: Related experience servicing On/Off Highway vehicles, Construction & Material Handling Equipment
• Work Experience: 2-3 years
• Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis, and problem-solving skills. Previous experience required.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

Compensation

Base pay $33-$48 per hour. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.