Marsh Human Resources Manager (Fixed Term)

Marsh; Toronto; Hybrid; CAD 109,000 - 163,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Retirement programs

Employee assistance programs

Job summary

Marsh is seeking a Human Resources Manager to coach and advise People Managers across the US and Canada, with a focus on lifecycle HR delivery. The role is hybrid in Toronto with in-office requirements and a strong emphasis on employee relations, program rollout and cross‑functional collaboration.

You will work with HR CoEs and business leaders to drive practical HR solutions, ensure regulatory compliance, and support key HR initiatives.

Qualifications

• 4+ years’ relevant HR experience with suitable qualifications.
• Experience supporting colleagues and leaders in the US and Canada.
• Ability to work independently with initiative, discretion and tact.
• Experience supporting employee relations case management including investigations.
• Proven ability to coach managers across the employee lifecycle.
• Experience delivering HR projects with business objectives in mind.
• Strong knowledge of US and Canadian laws and regulations.
• Excellent interpersonal skills and collaboration across HR teams.
• Advanced skills in MS Office and openness to learning new tools.

Responsibilities

• Coach and advise People Managers to improve people management across the lifecycle.
• Coordinate rollout and delivery of HR programs and drive process improvements.
• Provide guidance on performance management, development, ER, succession and leaves.
• Handle employee relations issues and escalate complex matters to ER CoE as needed.
• Build strong relationships with Tax, Finance, Total Rewards and Talent Acquisition teams.

Skills

HR experience

US & Canada laws

Employee relations

Coaching managers

MS Office

Cross-border experience

People Management

Tools

MS Office Suite

Job description

We are seeking a talented individual to join our Human Resources team at Marsh. This role can be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. This is a full-time, fixed-term position with an 18-month contract.

As a Marsh Human Resources Manager, you will coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle. This role will also include project work to support business success. This role is a great opportunity for a developing HR Generalist/ ER professional to work with People Managers, Business leaders, HR Centers of Excellence (CoE), and the People Function team across the US in Canada!

We will count on you to:

• At times supporting HR Managers across the US and Canada as they support their client teams
• May have a dedicated client portfolio and at times be required to provide cover for HR Managers across US and Canada
• Support and from time to time take responsibility for coordinating, the rollout and delivery of HR programs and contribute to process improvements
• Provide guidance and support to People Managers across the full range of activities in the HR portfolio, including and not limited to performance management, colleague development, employee relations, succession planning, absence /leaves management, change management, organizational effectiveness, compensation, benefits and total rewards including the year-end process
• Support employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. - where matters are more complex, the HR Manager will engage with the Employee Relations CoE for advice and support
• Cultivate strong relationships with functional teams (Tax, Finance, Total Rewards, Talent Acquisition) and support the alignment between the people and business strategies
• Ensure that regulatory and statutory obligations are discharged including statutory and/or regulatory reporting requirements
• Consult with People Partners and Centers of Excellence to determine best practices, continuously improve delivery methods, and especially consider country-specific nuances to guide local implementation

What you need to have:

• 4+ years’ relevant experience in HR alongside a requirement for suitable qualifications
• Experience supporting colleagues and leaders in both the US and in Canada
• Ability to work independently with a high degree of initiative, discretion, and tact
• Experienced in supporting managers with employee relations case management including investigations
• Demonstrated ability to effectively coach managers at most levels in the business through all aspects of the employee life cycle including in more complex situations
• Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives
• Thorough understanding of US and Canadian laws, regulations
• Excellent interpersonal skills to connect with colleagues in business and in wider HR community
• Advanced technical skills MS Office Suite and enthusiasm for learning new skills as needed

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

The applicable base salary range for this role is $76,700 to $114,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

• health and welfare benefits
• tuition assistance
• retirement programs
• employee assistance programs

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [e-mail].
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
This is a New position.