Market Research Participant

GL Inc; Côte Saint-Luc; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Full-time position

Office in Pointe-Claire

Salary 70k-80k CAD

Benefits 90% insurance

RRSP 5%

Vacation 3 weeks + 8 days

Car allowance

Team events

Excellent environment

Job summary

Randstad Canada is seeking an Internal Sales Representative in Logistics for our Pointe-Claire location. You will make daily calls to customers, sell freight and insurance services, and manage CRM-driven accounts.

The role requires 2+ years in internal sales or logistics, strong communication, and relationship-building abilities. Competitive salary in the 70k–80k CAD range with employee benefits and growth opportunities.

Qualifications

• Two years in internal sales or field experience
• Knowledge of logistics services including air/sea freight, inland transport, customs and insurance
• Excellent written and verbal business communication skills
• Ability to establish and maintain relationships with departments, partners and clients
• Ability to enter, retrieve and analyze data
• Professional, cooperative presentation to clients and suppliers
• Strong customer service orientation
• Ability to handle customer complaints and mediate disputes

Responsibilities

• Make daily calls to customers in the assigned base and territory
• Sell air, sea, land freight, customs brokerage, contractual logistics, transshipment, and insurance services
• Receive incoming sales requests for accounts not assigned to a representative
• Respond to customer requests promptly
• Qualify new accounts and inform Sales Director if Field Sales involvement is needed
• Develop and maintain client portfolio in the CRM
• Record all activities in the CRM and develop customer intelligence
• Promote commercial exploitation of existing clients and vertical markets

Skills

Logistics knowledge

Communication skills

Customer service

CRM data entry

Relationship building

Data analysis

Freight market knowledge

Job description

Job Title

Internal Sales Representative in Logistics

Industry

Logistics

Workplace

Pointe-Claire

Company overview

Our client is a leading global supply chain logistics provider that offers a comprehensive suite of end-to-end management solutions. Founded in 1955 and headquartered in Japan, the company operates a vast international network covering dozens of countries.

Advantages

• Full-time permanent position from Monday to Friday
• Office located in Pointe-Claire
• Negotiable base salary 70k-80k
• Employee benefits program included, insurance covered by the company at 90%
• RSP package with 5% equivalence
• 3 weeks of vacation + 8 additional days off
• Car allowance
• Events: BBQ, events, Christmas party, etc.
• Excellent working environment, team spirit, internal advancement opportunities

Responsibilities

• Make daily calls to customers in the assigned customer base and territory
• Developed the skills and experience necessary to sell air, sea, land freight, customs brokerage, contractual logistics, transshipment, and insurance services
• Receive all incoming sales requests (directly from clients or operations) for accounts that are not assigned to a representative
• Respond to customer requests as soon as possible
• Qualify the new accounts and inform the sales director if the prospect requires the involvement of the Field Sales department (according to predefined criteria)
• Research, research, develop and maintain its own portfolio in the CRM of clients, performing the necessary sales and service functions
• Ensure that all customer activities are recorded in the company’s CRM system and develop customer intelligence
• Promote the continuous commercial exploitation of existing clients, including the potential of the vertical market(s)

Qualifications

• Minimum of two years in the field or in internal sales or two years of operational experience
• Knowledge of logistics services, including air freight, sea freight, inland transport, customs and insurance
• Excellent written and verbal business communication skills to communicate with clients, overseas offices and colleagues
• Able to establish and maintain lasting relationships with the company’s departments, key business partners, and clients
• Ability to enter, retrieve, and analyze data
• Must be able to present themselves in a cooperative and professional manner to both internal and external clients and suppliers
• Very strong orientation towards customer service
• Ability to manage customer complaints and mediate disputes with customers

Summary

We focus on the transport and logistics industry and are here to help you find the right job in this field.

Company culture

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.