Market Research Manager, Creative Excellence

Socket.dev; Toronto; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

Healthcare plans

Flexible workplace policy

Wellness benefits

Job summary

Ipsos Canada is seeking a detail‑oriented project coordinator within the Creative Excellence Service Line. You will manage the launching and ongoing maintenance of research studies, and document specifications in our questionnaire software.

You will liaise with data collection, coding and processing teams, perform data verification, and proactively identify and resolve project issues while analyzing survey results to generate actionable insights for clients.

Qualifications

• Completed Bachelor's Degree.
• Relevant project management and/or market research experience an asset.
• Outstanding verbal and written communication skills.
• Excellent problem solving, critical thinking and analytical skills.
• Proactive, “can do” attitude.
• High attention to detail: ability to balance overall project goal with key milestones and tasks.
• Self-starter with superior organization skills who thrives in a deadline driven environment.
• Bilingual an asset but not required.

Responsibilities

• Manage launching and maintenance of research studies.
• Creation and maintenance of technical specifications in proprietary software for study questionnaires.
• Quality check study questionnaires & perform in-depth quality checks at every stage of the process.
• Liaising with our internal data collection teams, coding & data processing teams.
• Perform data verification.
• Identify and solve project issues as they arise.
• Analyze survey results to generate insights.

Skills

Verbal communication

Written communication

Problem solving

Critical thinking

Analytical skills

MS Office Suite

Organization skills

Multitasking

Bilingual (asset)

Education

Bachelor's Degree

Tools

MS Office Suite

PowerPoint

Excel

Job description

Who We Are:

Ipsos is one of the world's largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbook’s GRIT report for four consecutive years, we operate in 90 markets, offer more than 75 data-driven solutions, and serve over 5,000 clients worldwide. Our research, methodological implementation, and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. We're proud to have been named one of Forbes' America's Best Employers for Company Culture in 2025, Forbes' America's Best Employers for Women in 2026 and recognized by Newsweek as one of the World’s Most Trustworthy Companies in 2026.

About Creative Excellence:

The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results. We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).

What you can expect to be doing:

• Manage the launching and ongoing maintenance of research studies
• Creation and maintenance of technical specifications in proprietary software for study questionnaires
• Quality check study questionnaires & perform in-depth quality checks at every stage of the process
• Liaising with our internal data collection teams, coding & data processing teams
• Perform data verification
• Identify and solve project issues as they arise
• Analyze survey results to generate insights

This might be the job for you if you have:

• Completed Bachelor's Degree
• Relevant project management and/or market research experience an asset
• Outstanding verbal and written communication skills
• Excellent problem solving, critical thinking and analytical skills
• Proactive, “can do” attitude
• High attention to detail: ability to balance overall project goal with key milestones and tasks
• Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
• Self-starter with superior organization skills who thrives in a deadline driven environment
• Ability to juggle multiple projects and diplomatically respond to conflicting needs
• Bilingual an asset but not required.

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In support of our commitment to pay transparency, the estimated base salary range for this role is$60,000 to $65,000CAD. Your final base salary will bedeterminedbased on several non-discriminatoryfactors which may include but are not limited to location, work experience, skills, knowledge,educationand/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results. We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).