Market Coordinator (W/M)

Day Use; Montreal; Hybrid; CAD 65,000; Full time

Job summary

A hospitality technology company in Montreal is seeking a Market Coordinator to manage a portfolio of hotel partners across North America. The successful candidate will drive operational excellence and build strong relationships with partners. Required qualifications include account management experience, proficiency in English and familiarity with North American business culture. This full-time position offers competitive compensation and opportunities for professional growth.

Benefits

Group health insurance

3 weeks vacation

Multicultural teams across 3 continents

Qualifications

• Successful experience in account management, operations, or hospitality.
• Experience in the digital travel industry (OTA) is ideal.
• Proficient with Google Suite and Microsoft Office.
• Native or bilingual English (required), French is a plus.

Responsibilities

• Manage a diverse portfolio of hotel partners across North America.
• Act as the main point of contact for inbound partner requests.
• Proactively contact partners to enhance performance.
• Deploy strategic operational projects for the region.
• Create and share reports and recommendations.

Skills

Account management

Operations

Hospitality sector experience

Bilingual English/French

Negotiation skills

Analytical skills

Attention to detail

Communication skills

Tools

Google Suite

Microsoft Office

Job description

Montreal, Canada / Hybrid

GROW WITH US

Imagine a world where hotels are no longer just places to sleep, but real living spaces, accessible for a few hours during the day. This is the vision we carry at Dayuse.

Joining us means being part of an international, curious, and passionate team, where everyone can bring their ideas, have a real impact, and contribute to transforming the hotel experience. Our culture is based on diversity, merit, humility, service excellence, and ambition. An environment where you can grow, learn, and participate in the transformation of an entire sector.

Ready to write the next chapter of the story with us?

YOUR FUTURE TEAM

Dayuse is looking for its future Market Coordinator to join its North American team based in Montreal. The objective of this team is to drive Dayuse's performance in this strategic market. You will be the guarantor of operational excellence and the privileged point of contact for hundreds of our hotel partners, thus ensuring the fluidity of our operations and the region's growth.

YOUR IMPACT

As Market Coordinator, you will be responsible for the optimization and daily management of a large portfolio of (small and medium) hotel partners across North America. Your impact will be direct: by ensuring productive relationships and deploying key operational projects, you will be a pillar of the team's performance. You will transform inbound requests and proactive contacts into growth opportunities, negotiating better offers (rates, inventory) to increase our partners' revenue and, consequently, that of Dayuse.

YOUR DAILY MISSIONS

• Pilot the day-to-day management of a diverse portfolio of (small and medium) hotel partners across North America.
• Act as the main point of contact for all inbound partner requests, building strong relationships and providing quick, effective solutions.
• Proactively contact high-potential partners to analyze and improve their performance (optimizing offers, rates, time slots, allocations).
• Deploy strategic operational projects for the region, ensuring follow-up and execution.
• Collaborate closely with the Account Management and Acquisition teams to streamline onboarding and offer loading processes.
• Support the team's productivity through data analysis, creating relevant reports, and sharing recommendations.
• Create and deliver various trainings and webinars for our hotel partners and answer their technical requests.
• Enforce appropriate partner behaviors in line with Dayuse standards and support the Finance team with necessary actions.

YOUR PROFILE

• You have previous successful experience in account management, operations, or in the hospitality sector (e.g., front desk, guest relations, operations manager).
• Experience in the digital travel industry (OTA) is ideal.
• Your English is native or perfectly bilingual (required). French is a strong plus.
• You have an excellent familiarity with North American business culture.
• Hard Skills: You are proficient with Google Suite and Microsoft Office (especially Excel) and possess strong analytical skills.
• Soft Skills: You are recognized for your organization, attention to detail, excellent communication skills, and diplomacy. You know how to convince and negotiate with tact.

Most importantly, you recognize yourself in our company culture based on plurality, ambition, merit, humility, and service excellence.

ADDITIONAL INFORMATION

• Contract: Full-time permanent position (CDI)
• Compensation: $65K (Fixe + Variable)
• Start date: ASAP
• Group health insurance, 3-weeks vacation
• Multicultural teams across 3 continents, committed and supportive, who love the product.

THE RECRUITMENT PROCESS

• A first interview with our Talent Acquisition team.
• An interview with Yves, Regional Director and your future manager.

APPLICATION PROCESSING

At Dayuse, we believe in diversity & the potential behind a simple CV: therefore, we DO NOT USE AUTOMATED AI SCREENING FOR CVs.

All applications are reviewed by our internal recruiters to ensure equal opportunity and avoid any form of discrimination.