Marine Service Tech

Bass Pro Shops; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor retail company in British Columbia is seeking a skilled technician to perform service and warranty repairs on boats, motors, trailers, and ATVs. The technician will ensure a productive customer service experience while diagnosing problems and providing technical explanations. The ideal candidate has a high school education, understands electrical systems, and can lift heavy items. This position offers competitive pay and opportunities for advancement in a fun work environment.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• High School education or equivalent experience with ongoing certification.
• Ability to understand electrical systems and wiring.
• Strong communication skills with customers and coworkers.

Responsibilities

• Perform service and warranty repairs on boats, motors, trailers or ATVs.
• Support customer service and provide a pleasant shopping experience.
• Troubleshoot mechanical and electrical problems.

Skills

Understanding electrical systems and wiring

Effective communication skills

Heavy lifting capability (up to 50 pounds)

Ability to work indoors and outdoors

Ability to establish working relationships

Education

High School education

Tools

Own tools

Job description

Position summary: Perform all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.

Position responsibilities:

• Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
• Troubleshoot, diagnose and repair all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
• Install all types of accessory items.
• Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification.
• When necessary, water test unit with customers to verify work performed and to explain the operation of the product.
• Stay familiar with painting process, decal application and fiberglass repairs.
• Perform rigging as required.
• Maintain a clean and professional work area.
• Follow all Company Policies and Procedures.
• Perform other duties, assignments and responsibilities as needed.

Qualifications:

• High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience.
• Ability to understand electrical systems and wiring.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to perform heavy lifting up to and in excess of 50 pounds.
• Ability to work both inside and outside.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Provide own tools.

Starting Pay Rate: $21.50 - $25.31

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund