Marine / Operations Agent

J.D. Irving, Limited; New Brunswick; On-site; CAD 55,000 - 75,000; Full time

Job summary

J.D. Irving, Limited is seeking a Marine / Operations Agent to coordinate all marine operations, agency and administrative tasks for vessel calls.

The role requires frequent in-port vessel visits and collaboration with port principals, customers, captains and authorities across Atlantic Canada. The ideal candidate will have strong communication skills, a basic knowledge of the shipping industry, a willingness to work flexible hours including evenings and weekends, and a post-secondary degree.

Qualifications

• Post-secondary degree required or preferred.
• Experience in marine agency helpful but not required.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Coordinate marine operations, agency and admin tasks for vessel calls.
• Visit vessels in port for arrivals/departures and resolve issues.
• Arrange pilots, tugs, linesmen and other docking/undocking needs across Atlantic Canada.
• Handle billing procedures and respond to customer inquiries.
• Maintain vessel files and ensure timely documentation.
• Prepare and submit government and agency documents for approvals.
• Communicate daily with port principals, customers, vessel captains, port authority and authorities (CBSA, Transport Canada).
• Travel to Immigration and Customs offices as needed; may require overnight travel within Atlantic Canada.
• Perform other duties as assigned.

Skills

communication skills

teamwork

shipping knowledge

flexibility

Education

Post-secondary degree

Job description

Job Description We are looking for talented candidates to fill the position of Marine / Operations Agent. We are seeking someone with many distinct skills and qualities to join our team and be a part of the Kent Line family. These qualities include the ability to work collaboratively in a team, as well as independently in a diverse environment. Kent Line values candidates who possess a high degree of integrity and a desire to learn and grow with the company. The ideal candidate will possess strong communication skills and some knowledge of the shipping industry and most importantly be willing to work flexible hours, which includes some evenings and weekends as required.

Job Description We are looking for talented candidates to fill the position of Marine / Operations Agent. We are seeking someone with many distinct skills and qualities to join our team and be a part of the Kent Line family. These qualities include the ability to work collaboratively in a team, as well as independently in a diverse environment. Kent Line values candidates who possess a high degree of integrity and a desire to learn and grow with the company. The ideal candidate will possess strong communication skills and some knowledge of the shipping industry and most importantly be willing to work flexible hours, which includes some evenings and weekends as required.

Responsibilities The Marine / Operations Agent is responsible for the coordination of all marine operations, agency, and administrative functions associated with individual vessel calls to assigned Port of Operations. They will be required to make numerous trips to the marine vessel during its time in port to handle any issues relevant to the efficient arrival and departure of the vessel. Specific Essential Job Duties:

• Board vessels in port daily
• Assist with vessel rotation - ordering of Pilots, tugs, linesmen, or other requirements for docking or undocking a vessel at numerous ports throughout Atlantic Canada
• Assist with billing procedures
• Respond to all principal or customer inquiries in line with Corporate Operations Manual Policies or Principal Governing Working Instructions
• Establish and maintain vessel files ensuring documentation is prepared in an accurate and timely fashion
• Assist with follow-up and completion of requests for time sensitive documentation
• Prepare and execute required governmental and agency documents for appropriate approvals and submission to marine vessel files
• Communicate daily with port principals, customers, vessel Captains, Port Authority, and appropriate governmental authorities (CBSA and Transport Canada)
• Travel to Immigration and Customs Office to ensure all necessary documentation is ready for vessel on arrival and departure
• Available to travel throughout Atlantic Canada to visit vessels under the agency's responsibilities. This can involve overnight accommodation to attend to a vessel during operations and can be outside of the Saint John and surrounding areas.
• Perform other related duties at the discretion of Agency Manager or other member of management team

Qualifications

• Post-secondary degree
• Previous experience in the marine agency field helpful but not required
• Possess a valid driver's license and accident-free motor vehicle record
• Please note this job involves extensive walking, lifting (must be able to lift 50 pounds), climbing, stooping, bending, and jumping

About Us Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team Kent Line is a well-established Canadian based shipping agent that provides customers with Marine Transportation Service solutions tailored to meet the specific needs of their clients. Kent Line has been a proud member of the Irving Group of Companies for more than 65 years.