Manufacturing IT Support – Windows, Networking, ERP/MES

One Vogue Pte. Ltd.; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Alberta is seeking an IT Support Executive to maintain and troubleshoot hardware, support network infrastructure, and administer servers for effective operations. The ideal candidate will have in-depth knowledge of Windows, networking support, and experience with ERP/MES systems. This role requires strong independent problem-solving skills and the ability to deliver on-site IT support in production areas, offering a competitive salary.

Qualifications

• Knowledge in Windows, networking, and hardware support.
• Familiarity with ERP/MES system.
• Ability to work independently and handle issues with minimal supervision.

Responsibilities

• Maintain and troubleshoot IT hardware, including PCs, printers, and barcode scanners.
• Support and manage network infrastructure such as LAN/WAN, switches, routers, and Wi-Fi systems.
• Administer servers, file storage, and domain controllers to ensure reliable system performance.
• Manage user accounts, email systems, and access permissions through Active Directory.
• Monitor and maintain IT security, including antivirus, firewalls, and data protection measures.
• Perform regular system backups and ensure effective disaster recovery processes.
• Provide technical support for manufacturing and production systems.
• Install, configure, and maintain both standard and custom software applications.

Skills

Windows knowledge

Networking support

Hardware support

Independent problem-solving

ERP/MES system familiarity

Job description

A technology solutions provider in Alberta is seeking an IT Support Executive to maintain and troubleshoot hardware, support network infrastructure, and administer servers for effective operations. The ideal candidate will have in-depth knowledge of Windows, networking support, and experience with ERP/MES systems. This role requires strong independent problem-solving skills and the ability to deliver on-site IT support in production areas, offering a competitive salary.