Manual Operator (Vault Custodian)

Giesecke & Devrient GmbH; Markham; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

Giesecke+Devrient ePayments Canada Inc. is seeking a Vault Custodian to handle the receiving and issuing of plastics, coordinate with departments and clients, and maintain card inventory balances.

The role requires careful handling of vault procedures, accurate logging, and adherence to safety rules. You will process customer requests, audit card stock, and ensure proper shipping, labeling, and documentation.

Qualifications

• Must be able to multi-task.
• Excellent organizational skills.

Responsibilities

• Issue plastics for production and remakes.
• Receive cards into the vault from manufacturing.
• Receive products for external sources—cards, holograms and signature panels.
• Process customer requests for cards.
• Responsible for scrap and balance of card stock.
• Issue and receive returns from Chip room.
• Respond to queries from customer service.
• Quality check all requests before distribution.
• Maintain organization and cleanliness of work area.
• Adhere to workplace safety procedures.

Skills

Multitasking

Organizational skills

Job description

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Job Summary:

The Vault Custodian is responsible for receiving and issuing all plastics. Coordinates with all departments and clients for plastics requirements. Ensure card inventory is always balanced.

Responsibilities:

• Issue plastics for production and remakes
  • Check system for available plastics – pull cards
  • Count cards required for jobs as per job sheets
  • Update system for cards issued for production
  • Update inventory sheet for card box
• Receive cards into the vault from manufacturing
  • Log cards into the vault
  • Ensure count is accurate vs docket
  • Update the system, batch ticket and control sheet
  • Re-pack, label and seal card boxes and file boxes
• Receive products for external sources- cards, holograms and signature panels etc.
  • Log in to vault
  • Audit product - Verify counts
  • Label, seal and stock product as required
  • Advise appropriate parties that the product has been received
  • Update System as required
• Process customer requests for cards
  • Check system for available plastics – pull cards
  • Count cards required for job as per email
  • Update system for cards requested
  • Update inventory sheet for card box
  • Inform appropriate parties that request is completed
  • Complete shipping/mailing instructions as per customer request
• Responsible for scrap
  • Match plastic to SAP report
  • Count and balance
  • Initial and shred
• Issue and receive returns from Chip room
• Respond to queries from customer service
• Quality check all requests before distribution
  • Conduct monthly inventories of all card stock
  • Audit cards as required
  • Respond to customer requests for audits
  • Advise Customer service regarding low quantities, low usage
  • Make recommendations for destruction
• Responsible for the organization, cleanliness for their work area
• Maintain and adhere to all workplace safety procedures
• Other duties as required

Qualifications, Experience and Educational Requirements:

• Must be able to multi-task
• Excellent organizational skills

Physical Requirements:

• Able to lift upto 20 lbs
• Lifting above head
• Climb ladders
• Push racks
• Use a hand pump

Additional Information:

*This job description is not intended to be all-inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

Giesecke+Devrient ePayments Canada Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Upon request by the applicant, accommodation will be provided in all parts of the hiring process.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or a valid work permit.

Please note: Reference Checks and Credit, Criminal Background Checks will be administered on suitably qualified candidates.

Giesecke + Devrient ePayments Canada Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to contact us, please contact Human Resources at [e-mail]