MANGO - Sales Associate - Upper Canada Mall

AXIATA DIGITAL ADVERTISING SDN BHD; Newmarket; On-site; CAD 20,000 - 28,000; Full time

Job summary

Fox Group Canada is seeking a Sales Associate for our Newmarket location. You will deliver legendary customer experiences, assist customers with wardrobe styling, and maintain up-to-date product knowledge. The role requires teamwork, strong communication, and a flexible schedule including nights and weekends.

Ideal candidates have customer service experience and a proven ability to achieve sales targets while representing Mango, Laline, and Fox Home brands within Fox Group Canada.

Qualifications

• Previous customer service or retail experience is preferred.
• Ability to meet individual selling goals and KPIs.
• Strong interpersonal and communication skills.
• Team-oriented with a collaborative attitude.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Provide legendary customer experiences and assist customers with styling.
• Aim to meet and exceed individual and store sales targets.
• Maintain product knowledge and stay informed on promotions and store policies.
• Support floor changes, merchandising, and visual displays.
• Follow cash handling procedures and POS transactions accurately.
• Assist management with scheduling and housekeeping as needed.

Skills

Customer service

Sales targeting

Teamwork

Communication

Adaptability

Job description

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for a Sales Associate who must be an exceptional team player who can motive, inspire, and work together with the store team

JOB DESCRIPTION - SALES ASSOCIATEKEY ROLES/RESPONSIBILITIES

• Provide and ensure legendary customer experiences consistently
• Ensure customers are your primary focus and all other tasks are secondary.
• Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
• Display expert product knowledge of product, company history, company policy and store/company strategies
• Meet selling expectations and achieve individual and team sales goals, and contribute to the store’s overall success
• Work well with others and collaborate to build a strong store team.
• Work with Store Management to set goals for personal skills development
• Provide assistance with floor sets, window changes and other merchandising and visual expectations
• Ensure adherence to all company policy and procedures.
• Adhere to availability and scheduling needs of the business.
• Perform POS transactions accurately and efficiently and follow all cash handling procedures.
• Ensure Loss Prevention awareness to protect the store from internal and external shortages.
• Assist store management team with housekeeping responsibilities.

REQUIRED SKILLS/EXPERIENCE

• Outgoing personality that can interact openly with others
• Demonstrated ability to achieve individual selling goals and metrics
• Customer Service experience required
• Demonstrated sales accountability
• Strong personal leadership skills and desire to succeed
• Exceptional interpersonal, communication and customer service skills
• Ability to work in a team environment with peers and supervisors
• Ability to receive feedback from management and peers

PHYSICAL CAPABILITIES

• Ability to work a flex schedule (which includes nights, weekend and holiday availability)
• Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
• Ability to climb step stools and ladders
• Ability to stand/walk for long periods at a time
• Possess manual dexterity and hand-eye coordination
• Ability to travel to other store locations (if needed) and attend district meetings
• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
• Ability to work as part of a team
• Ability to effectively communicate with customers, peers, and management

Pay range: $17.60
This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted