Manager, Team Stewardship & Administration

Terry Fox Foundation; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading charitable organization in Canada seeks a Manager for Teams Stewardship & Administration. You will manage over 6100 fundraising teams, ensure efficient CRM operations, and lead recognition efforts. The ideal candidate has 2-5 years of experience in fundraising, outstanding communication skills, and the ability to thrive in a fast-paced environment. This role requires flexibility, including some weekends for events. Interested applicants should apply by November 3, 2025.

Qualifications

• 2-5 years of fundraising and stewardship experience, particularly in event-based contexts.
• Detail-oriented, capable of multitasking in a dynamic environment.
• Exceptional written and oral communication skills.

Responsibilities

• Manage Team stewardship and recognition strategies.
• Administer primary CRM program and assist with sales platforms.
• Support and liaise with TFF regional offices.

Skills

CRM administration

Fundraising experience

Leadership skills

Communication skills

Presentation skills

Public speaking

Microsoft 365 applications

Tools

Salesforce

Microsoft 365

Shopify

Job description

The Terry Fox Foundation

The Terry Fox Foundation stands as one of Canada’s most iconic and impactful charitable organizations, rooted in the extraordinary legacy of Terry Fox. In 1980, after losing his leg to osteogenic sarcoma, Terry embarked on the Marathon of Hope—a cross-country run to raise awareness and funds for cancer research. His journey, marked by courage, resilience, and unwavering determination, captured the hearts of Canadians and inspired a nationwide movement.

Although Terry’s run was cut short after 143 days when his cancer returned, his dream lives on. Today, the Terry Fox Foundation continues to uphold his vision by funding innovative cancer research and inspiring millions through his story. With over 10,000 annual Terry Fox Runs held in communities across Canada, the Foundation plays a vital role in fostering national unity, promoting health and wellness, and advancing scientific discovery.

For over four decades, the Foundation has united Canadians in the pursuit of a world without cancer. Every donation, every step taken in Terry’s name, fuels groundbreaking research and brings hope to millions. Joining the Terry Fox Foundation means becoming part of a legacy that dares the impossible—and works every day to make it possible.

Position Summary

The Manager, Teams Stewardship & Administration is a member of the Teams Department who collaborates with Community Directors and volunteers across Canada. The Manager is responsible for providing exceptional service and administration to 6100+ fundraising teams. A proven self-starter with excellent organizational skill and aptitude with CRM platforms, the Manager oversees key services including stewardship initiatives, data management, Teams merchandise, and Team recognition.

Key Responsibilities

• Responsible for Team stewardship and recognition strategies, including in person, digital and written communications.
• Contribute to development of annual business plan focused on targeted growth.
• Primary CRM program administrator (Salesforce, CrowdChange, Shopify).
• Responsible for Team merchandise : Shopify Store, inventory, customization, and fulfilment.
• Oversee Team recognition programs including merchandise and acknowledgements (1000+ contact).
• Assist in developing of prospect pipeline via internal and external leads.
• Direct contact for fundraising platform assistance and troubleshooting.
• Liaise and provide support for all TFF regional offices.
• Complete post-Run analysis of site revenue regarding Team contributions.
• Assist in post-Run revenue processing when required.
• Report on operations, activity, and results compared to goals and objectives.
• Perform other duties as assigned to meet organizational needs.

Metrics for Success

• Meeting annual revenue targets.
• Successful cultivation and stewardship of teams / engagement.
• Increase in merchandise sales and services (stewardship).
• Increase in number of new teams (acquisition).
• Increase in return teams year over year (retention).
• Exceptional data accuracy across all CRM and online fundraising platforms.
• Ability to champion the Foundation’s mission, vision, and values.

Required Qualifications

• Proficient in CRM administration (Salesforce).
• 2-5 years fundraising and stewardship experience (event-based fundraising / corporate partnerships).
• Detail-oriented, ability to multitask, thrive in a fast-paced, dynamic environment.
• Proven leadership skills with a demonstrated ability to inform and inspire.
• Self-starter and relationship builder with proven ability to support and collaborate with multiple stakeholders.
• Demonstrated ability to work independently as well as collaboratively / cross sectionally.
• Exceptional written and oral communication skills.
• Excellent presentation / public speaking skills.
• Aptitude with Microsoft 365 applications.
• Willingness to work a flexible schedule, including some weekends (Terry Fox Run launch day and Run weekend).

How to Apply

Your talents, passion, and dedication will help us continue Terry’s legacy and make a lasting impact in the lives of so many. To begin a meaningful new journey with us, please submit a cover letter and resume, no later than November 3, 2025 to [e-mail]

We are dedicated to employment equity, and we value diversity in the workplace. If you require any accommodation during the recruitment process, please reach out to us.

To be considered for this position, applicants must be legally eligible to work in Canada at the time of application. The Terry Fox Foundation is unable to support work permit or immigration applications for this role. Employment is contingent upon the Foundation’s receipt of all required documentation.

While we thank all applicants for their interest, only those selected to move forward in our screening process will be contacted. Details regarding compensation, including the salary and benefits package, will be discussed with candidates invited to interview.