Manager, Strategic Communications & Philanthropy

Pacific Community Resources Society (PCRS); Vancouver; On-site; CAD 85,000 - 110,000; Full time

Job summary

Pacific Community Resources Society (PCRS) in Vancouver, BC, seeks a strategic Communications & Philanthropy Manager to lead communications and fundraising initiatives, strengthening storytelling, donor engagement, and brand stewardship.

Reporting to the CEO, you will collaborate with leaders across PCRS to align communications with priorities, build sustainable processes, support staff engagement, and amplify PCRS' impact across communities from Vancouver to Hope.

Qualifications

• Degree, diploma, certificate in communications, PR, marketing or related field.
• Certifications such as APR, CFRE, CMP, or PMP preferred.
• Experience leading projects or teams.
• Strong written, verbal, and interpersonal communication.
• Ability to manage multiple priorities and coordinate projects.
• Knowledge of trauma-informed practice, cultural safety, equity, diversity, inclusion, and Truth and Reconciliation.

Responsibilities

• Leads the implementation and ongoing evolution of PCRS' communications strategy.
• Develops and maintains annual communications and engagement plans aligned with organizational priorities.
• Provides strategic communications advice and support to the CEO, Executive Team, Directors, and program leaders.
• Ensures organizational communications are coordinated, consistent, accessible, and aligned with PCRS values and brand standards.
• Supports crisis and issues communications as required.
• Strengthens internal communication systems that promote transparency, engagement, recognition, and alignment across the organization.
• Coordinates executive and organizational communications, including leadership updates, staff communications, key announcements, and organizational messaging.
• Develops tools and processes that improve the flow of information across teams and departments.
• Supports organizational events, staff engagement initiatives, and recognition activities.
• Oversees external communications including website content, social media, publications, annual reports, media materials, and organizational storytelling.
• Develops compelling content that communicates PCRS' impact to donors, funders, partners, government, and community stakeholders.
• Monitors and maintains the organization's brand identity and public profile.
• Builds and maintains positive relationships with media, partners, and community stakeholders.
• Supports the development and implementation of PCRS' philanthropy and donor engagement strategies.
• Coordinates donor stewardship, sponsorship opportunities, fundraising communications, and donor recognition activities.
• Assists with the identification and cultivation of donors, community partners, sponsors, and philanthropic opportunities.
• Collaborates with program and leadership teams to develop stories, impact reports, and engagement opportunities that support fundraising efforts.
• Supervises and supports communications staff and/or administrative resources as assigned.
• Develops systems, processes, performance measures, and reporting mechanisms that support communications and philanthropy objectives.
• Manages project timelines, priorities, and budgets within assigned areas of responsibility.
• Performs other related duties as required.

Skills

Written communication

Verbal communication

Interpersonal skills

Project management

Team leadership

Non-profit experience

Trauma-informed practice knowledge

Cultural safety & inclusion

Stakeholder engagement

Storytelling

Education

Bachelor's degree in communications or related field

Tools

Microsoft 365

Job description

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [e-mail]. Personal information will be kept confidential.

Last Date To Apply

August 16, 2026

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

Hours & Conditions of Work

• Regular Full Time
• 35 hours weekly
• The successful candidate will be expected to maintain a regular in-person presence at PCRS offices, program locations, meetings, and community events.
• Limited flexibility in work location may be available, subject to operational requirements and supervisor approval.

Position Summary

Wage Grid 50.

PCRS is seeking a strategic and relationship-focused Communications & Philanthropy Manager to lead the development and implementation of organizational communications and philanthropy initiatives. This role will strengthen internal communication, enhance organizational storytelling, steward the PCRS brand, support stakeholder engagement, and help build philanthropic capacity across the organization.

Reporting to the CEO, the Communications & Philanthropy Manager will work collaboratively with leaders across PCRS to ensure communications are aligned with organizational priorities, values, and strategic objectives. The position will establish sustainable systems and processes that improve communication, strengthen staff engagement, elevate community awareness of PCRS' impact, and support long-term fundraising and donor engagement efforts.

This is an exciting opportunity for a communications professional who enjoys balancing strategy and execution, building relationships across a complex organization, and contributing to mission-driven work that improves the lives of youth, adults, families, and communities throughout British Columbia.

Responsibilities

Strategic Communications

• Leads the implementation and ongoing evolution of PCRS' communications strategy
• Develops and maintains annual communications and engagement plans aligned with organizational priorities
• Provides strategic communications advice and support to the CEO, Executive Team, Directors, and program leaders
• Ensures organizational communications are coordinated, consistent, accessible, and aligned with PCRS values and brand standards
• Supports crisis and issues communications as required

Internal Communications & Engagement

• Strengthens internal communication systems that promote transparency, engagement, recognition, and alignment across the organization
• Coordinates executive and organizational communications, including leadership updates, staff communications, key announcements, and organizational messaging
• Develops tools and processes that improve the flow of information across teams and departments
• Supports organizational events, staff engagement initiatives, and recognition activities

External Communications & Brand Stewardship

• Oversees external communications including website content, social media, publications, annual reports, media materials, and organizational storytelling
• Develops compelling content that communicates PCRS' impact to donors, funders, partners, government, and community stakeholders
• Monitors and maintains the organization's brand identity and public profile
• Builds and maintains positive relationships with media, partners, and community stakeholders

Philanthropy & Community Engagement

• Supports the development and implementation of PCRS' philanthropy and donor engagement strategies
• Coordinates donor stewardship, sponsorship opportunities, fundraising communications, and donor recognition activities
• Assists with the identification and cultivation of donors, community partners, sponsors, and philanthropic opportunities
• Collaborates with program and leadership teams to develop stories, impact reports, and engagement opportunities that support fundraising efforts

Leadership & Administration

• Supervises and supports communications staff and/or administrative resources as assigned
• Develops systems, processes, performance measures, and reporting mechanisms that support communications and philanthropy objectives
• Manages project timelines, priorities, and budgets within assigned areas of responsibility
• Performs other related duties as required

Competencies & Knowledge

• Degree, diploma, certificate, or equivalent combination of education and experience in communications, public relations, marketing, journalism, business, non-profit management, or a related field.
• Relevant professional certifications or designations such as APR, CFRE, CMP, PMP, or similar credentials.
• An equivalent combination of education, training, and experience will be considered.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated ability to manage multiple priorities, coordinate projects, and work effectively both independently and collaboratively.
• Experience leading projects, initiatives, or teams.
• Proficiency with Microsoft 365 and digital communication platforms.
• Knowledge of trauma-informed practice, cultural safety, equity, diversity, inclusion, and Truth and Reconciliation principles.

What We Offer

• Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules and earned day off program
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.