Manager, Software Development (Content Integration & Data Pipelines)

Agility PR Solutions; Ottawa; Remote; CAD 145,000 - 165,000; Full time

Benefits offered by this job

Fully remote work environment

RRSP matching

Life Insurance

Employee Assistance Program (EAP)

Career Development & Progression

Job summary

Agility PR Solutions seeks a Manager of Software Development for Content Integration & Data Pipelines to lead a team building systems that ingest mentions from news sites, social platforms, and other sources. You will guide architectural direction and ensure high-quality delivery across AI workflows and data pipelines.

You will manage engineers, collaborate with Product Owners, and align engineering work with client priorities while maintaining scalable, reliable, and compliant data collection

Qualifications

• 7+ years of software development experience with web crawling, data ingestion, or large-scale data pipelines.
• 2+ years of experience leading a team of software developers.
• Bachelor's degree in computer science or related field (or equivalent).
• Strong technical background in Java or similar type-safe languages.
• Experience designing distributed systems with message queues or streaming (Kafka).
• Experience with cloud infrastructure, containers, and CI/CD practices.
• Knowledge of search technologies like Elasticsearch or Solr.
• Experience with social media APIs and third-party data providers.
• Understanding of legal/ethical considerations in data collection.
• Experience in an Agile environment using JIRA and Confluence.
• Excellent communication to explain technical topics to diverse stakeholders.

Responsibilities

• Lead and develop a software engineering team, setting clear goals and expectations.
• Define technical direction for crawling, collection, and mention-matching systems.
• Translate client needs into a technical roadmap with Product Owners.
• Ensure scalable, reliable, and cost-efficient systems as content grows.
• Monitor metrics for coverage, accuracy, latency, uptime, and data quality.
• Manage incident response, on-call processes, and root-cause analysis.
• Stay involved in design/code reviews and hands-on problem solving.
• Collaborate with Customer Success to resolve missed mentions and coverage issues.
• Ensure compliance with robots.txt, ToS, licensing, and privacy laws.
• Evaluate new tools/AI techniques and data providers to improve coverage.
• Manage relationships with data vendors and API partners alongside Content Partnerships.

Skills

Team leadership

Java

Distributed systems

Cloud platforms

CI/CD

Elasticsearch

Kubernetes

APIs

Data pipelines

Agile / Jira / Confluence

Education

Bachelor's degree in Computer Science

Tools

Jira

Confluence

Docker

Kubernetes

AWS / GCP / Azure

Elasticsearch

Job description

Manager, Software Development (Content Integration & Data Pipelines)

Company Overview

Agility PR Solutions is a global leader in media intelligence and PR technology. Founded in 2003, we help communications teams around the world drive awareness, make smarter decisions, and protect their reputation when it matters most. Our enterprise-grade platform unifies media relations, media monitoring, social listening, AI visibility, and media intelligence into a single seamless system—turning overwhelming streams of coverage and conversation into decision-ready intelligence. Recognized for ease of use, results, and customer support, Agility is one of the most trusted names in media intelligence. Our mission is to empower the voices that shape the world's narratives, and we're looking for people who want to help us do it.

About the Role

The Manager, Software Development leads the team responsible for building and maintaining the systems that find and capture mentions across the internet. Your team develops the technologies, integrations, and pipelines that collect content from news sites, social media platforms, forums, blogs, review sites, video, and podcasts, so our clients see every relevant mention of their brands, executives, competitors, and topics quickly and accurately. Your team will also contribute to AI workflows, AI tools, and Agents for the Agility platform.

Agility is focused on building production-grade agentic workflows and AI-driven applications, and complete, timely mention data is the foundation for the insights and alerts our clients depend on. You will lead, grow, and support a team of software developers, set technical direction for our social listening and media monitoring systems, and ensure the team delivers reliable, high-quality work. You will work collaboratively with Product, Customer Success, Sales, Account Management, Content Partnerships, and our leadership team to align engineering work with business priorities and client needs.

What you’ll do

• Lead and develop a team of software developers, setting clear goals and expectations
• Build a team culture of accountability, collaboration, continuous improvement, and technical excellence.
• Set technical direction and architecture for crawling, collection, and mention-matching systems.
• Partner with Product Owners to translate client needs and business priorities into a clear technical roadmap.
• Ensure systems are scalable, reliable, and cost-effective as content volume and source coverage grow.
• Define and monitor key metrics for source coverage, mention accuracy, latency, uptime, and data quality.
• Oversee incident response and on-call processes, and lead root-cause analysis for production issues.
• Stay technically involved through design reviews, code reviews, and hands-on problem solving when needed.
• Work with Customer Success to prioritize and resolve missed mention and coverage issues reported by clients.
• Ensure data collection practices comply with robots.txt, platform terms of service, copyright and licensing obligations, and privacy legislation, working with Legal as needed.
• Evaluate and introduce new tools/AI techniques, and data providers that improve coverage and relevance.
• Manage relationships with third-party data vendors and platform API partners alongside Content Partnerships.

What You'll Bring

• 7+ years of experience in software development, including work with web crawling, data ingestion, or large-scale data pipelines.
• 2+ years of experience managing or leading a team of software developers.
• You possess a bachelor's degree in computer science or related field (or equivalent experience).
• Strong technical background in Java or similar type safe languages
• Experience designing distributed systems, including message queues or streaming platforms such as Kafka.
• Experience with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD practices is an asset.
• Familiarity with search technologies such as Elasticsearch or Solr, and with Boolean query logic.
• Experience working with social media platform APIs and third-party data providers.
• A solid understanding of the legal and ethical considerations of web and social data collection.
• Experience working in an Agile environment, and with JIRA and Confluence.
• Excellent communication skills that allow you to explain technical topics clearly to both technical and non-technical stakeholders.
• You are data driven and use metrics to guide decisions and measure your team's success.
• You're a leader who balances delivery with the growth and well-being of your team.
• Experience with NLP, LLMs, entity recognition, or sentiment analysis is an asset.
• Experience within PR Software, media monitoring, social listening, or the Newswire industry is an asset.

Why You'll Love It Here

• Fully remote work environment
• Collaborative culture – and key tools enabling it
• Competitive compensation package
• RRSP matching
• Life Insurance
• Employee Assistance Program (EAP)
• Career Development & Progression opportunities
• Paid Vacation, Personal Days, and Sick days
• Week off between Christmas and New Years'
• No Internal Meetings Fridays

Compensation for this role is expected to fall within the range of $145,000-$165,000CAD annually. The final offer will reflect each candidate's experience, skills, and internal equity.
This is for a vacant position.

AI Usage

We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates.

AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage.

We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams.