Manager, Sales (Outbound)

Jobber; Vancouver; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Extended health benefits

RRSP/TFSA/FHSA matching

Stock options

Career development programs

Job summary

Jobber is hiring a Manager, Outbound Sales to lead a growing team of outbound account executives. You will drive pipeline growth, build outreach strategies, and coach reps to achieve world-class conversion rates.

You’ll work with SDR, Enablement and RevOps to align campaigns and product launches. You’ll hire and develop your team, use data to optimize performance, and maintain a high standard of excellence while upholding our culture and values.

Qualifications

• Proven track record leading high-volume outbound sales teams.
• History of exceeding targets and coaching teams to do so.
• Experience building and testing outbound outreach strategies.

Responsibilities

• Lead and coach a team of up to 10 outbound account executives.
• Draft and test outreach strategies to grow pipeline and revenue.
• Review calls, coach reps, and develop growth plans for direct reports.
• Collaborate with SDR, Enablement and RevOps to launch campaigns and initiatives.
• Build a data-driven sales culture with regular performance reviews.
• Hire, train and onboard new team members and maintain accountability.
• Communicate progress and forecast through weekly and monthly reviews.
• Be an ambassador of the company culture with humility and support.

Skills

Sales leadership

Outbound sales

Coaching

Data analysis

Communication

Tools

Salesforce

Google Sheets

Job description

Are you a results-driven sales leader with a track record of personal and professional excellence? Then Jobber might be the place for you! We're looking for a Manager, Outbound Sales to help us deliver on our Sales team's goals.

The team

Our Outbound Sales team is growing fast and we’re looking for the right person to join our team at this pivotal time. We run a cold outbound motion, with our SDR team booking meetings in tandem with our Outbound AEs to build pipeline. Our team gets to know who our customers are, what their businesses do, and how Jobber can help them succeed - turning leads into advocates.

Everyone on this team has an incredible passion for sales, our customers, and a connection to our purpose. We celebrate, motivate, and challenge each other daily, and we want to see each other succeed through regular 1:1s focused on performance, coaching, and long-term development - which is where this role comes in.

The role

As Manager, Outbound Sales you'll lead and coach a team of up to 10 outbound account executives, reporting to the Senior Manager, Outbound Sales.

You’ll draw on your outbound sales experience to drive performance - building and testing outreach strategies that grow pipeline, delivering world-class conversion rates throughout the sales process, and exceeding new customer and revenue targets.

Your coaching-first mentality and high standard of excellence and accountability will drive the performance, growth, and development of a rapidly growing team of sales professionals. You have a track record of personal and professional excellence, a commitment to lifelong learning, and you lead by example.

In this role, your time will be spent interviewing and hiring, building and testing outreach strategies, reviewing and coaching calls, developing your direct reports’ skills, using data to identify trends, building growth and development plans, and holding your team accountable so no opportunity is overlooked. You'll also work closely with your co-managers, the SDR team, Enablement and RevOps to keep building a world-class sales organization.

As a Manager, Outbound Sales, you will:

• Drive new customer and revenue growth by setting goals and exceeding team targets monthly, quarterly, and annually.
• Demonstrate high sales acumen and mastery of your craft - through call reviews, role-plays, creating and delivering training, and demonstrating your own skills on the phone with customers.
• Inspire your team to go above and beyond by helping them connect their personal goals to the company and team mission.
• Lead weekly meetings and report on monthly/quarterly targets and key metrics, highlighting opportunities for improvement. You'll help build a sales culture that values feedback and is highly data-driven.
• Build a "winning" sales process across our Outbound Team that meets the needs of home service business owners.
• Analyze, communicate, and re-communicate on sales metrics and forecasting to understand whether initiatives and programs are working.
• Attract, recruit, hire, and train highly motivated, mission-driven, customer-obsessed sales team members who help you deliver on your goals - especially as the team scales into the next fiscal year.
• Collaborate with other sales leaders and cross-functional partners (SDR team, Sales Enablement, RevOps) to ensure campaigns, product launches, and customer initiatives roll out effectively, with focus and a high degree of alignment.
• Become an ambassador of our culture by being humble, supportive, and someone who truly gives a shit.

To be successful in this position, you'll need:

• A proven track record in sales management, ideally in a high-volume, SDR-supported outbound environment.
• A track record of ambitious career growth, exceeding targets, and motivating others to do the same - to lead a team, you need to have done it yourself.
• Experience in and a passion for driving outbound sales motions.
• A strong ability to source, interpret, and analyze data, and use it to improve performance and results.
• A commitment to coaching and development - the ability to identify strengths and opportunities in your team and know how to approach performance and development conversations.
• Next-level communication and relationship-building skills. We move fast, which means you'll need to build a high degree of trust with peers and key stakeholders.
• An incredible passion for sales, our customers, and our purpose - helping small businesses be more successful.
• Strong working knowledge of Salesforce and Google Sheets, or comparable tools, for tracking and analyzing performance data.

Location

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $78,000 and a commission of $52,000, for an On-Target Earnings (OTE) of $130,000. Our commission structure is uncapped and paid out quarterly, meaning there is potential to earn beyond the stated OTE.

This OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

What you can expect from Jobber

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• A unique opportunity to build, grow, and leave your impact on a $400‑billion industry that has no dominant player etc.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!