Manager - Sales Engineering

LotusFlare; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Paid lunch in the office

Private healthcare

Yearly bonus

Training workshops

Learn from top engineers

Job summary

LotusFlare in Toronto looks for a Manager of Sales Engineering to lead technical sales with telecom BSS expertise. You will advise large enterprises, qualify prospects, prepare technical proposals, respond to RFPs/RFIs, and build trust with CTOs and IT leaders across North America.

You will collaborate with marketing, product, and account teams, travel as needed, and help onboard customers after close to ensure successful deployments.

Qualifications

• 3+ years experience in BSS supporting technical sales to VP-level executives in North America.
• Strong BSS software sales background with telecom IT knowledge.
• Excellent understanding of mobile and broadband operator IT and digital systems.
• Experience with ordering, activation, fulfillment, charging, catalog, and SIM products.
• Able to perform in fast-paced, multi-disciplinary environments and handle ambiguity.
• Superior listening, empathy and communication with customers.
• Comfortable with demos, proposals, RFPs, contracts, SOWs and enterprise software nuts and bolts.
• Excellent written and spoken English; available for global travel.

Responsibilities

• Provide technical and solution leadership in all technical sales in North America.
• Qualify prospects and prepare technical proposals, responding to RFPs and RFIs.
• Develop and maintain relationships with telecom/BSS/IT leaders.
• Work independently and proactively with minimal supervision.
• On-board customers after closing and hand over to account management.
• Delight customers and drive references and case studies.
• Collaborate cross-functionally with Marketing, Product, Account Management and technical teams.

Skills

BSS domain expertise

Technical sales

Presentation skills

Communication skills

NA market knowledge

English fluency

Education

BE / B.Tech in Computer Science

MBA in IT

Tools

CRM software

Proposal tools

Job description

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description And Responsibilities

As a Manager of Sales Engineering, you will be responsible for selling into product and technical teams at large enterprises and you should have digital BSS experience. Your goal is to become a trusted advisor to our savvy customers and to:

• Provide technical and solution leadership in all technical sales in North America.
• Provide network and BSS focused sales support, including technically qualifying prospects, preparing technical proposals, responding to RFPs and RFIs
• Develop and maintain relationships with technical/BSS/IT/engineering leaders in the telecom, media and Internet domains.
• Work independently and proactively with minimal supervision.
• Once a deal is closed help on-board the customer and hand-over to the account management and customer delivery team.
• Delight your customers and drive customer references and case studies.
• Work cross-functionally with LotusFlare Marketing, Product Management, Account Management and technical colleagues.

Job Requirements

• 3+ years experience in BSS supporting technical sales to VP-level executives of telecom operators in North America.
• BSS Domain expertise - Strong technical background selling Software and BSS solutions.
• Excellent understanding of mobile and broadband telecommunications operator IT and digital systems.
• Ordering, activation, fulfillment, charging, catalog and/or SIM product experience.
• Experience in delivering against a plan in a fast-paced, multi-disciplinary, and often ambiguous environment.
• Good listening skills and ability to empathize with customers.
• Comfortable with demos, proposals, RFPs, contracts, CRs, SOWs and the ‘nuts and bolts’ of sales for enterprise software projects.
• Excellent presentation and communication skills (verbal and written English).
• BE / B.Tech in Computer Science or MBA in IT.
• You are a digital savvy individual that knows the latest digital technologies and trends; you experiment and are open to integrating new digital technologies in everyday work.
• Excellent English written and verbal communication skills.
• Flexible to be able to work in global timezone as needed.
• Some travel expected.

Benefits We Have For You

• Competitive salary package
• Paid lunch (In the office)
• Private healthcare
• Yearly bonus
• Training and workshops
• Top-of-the-class engineers to learn from and work with

About Us

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Website: www.lotusflare.com

LinkedIn: https://www.linkedin.com/company/lotusflare

Instagram: https://www.instagram.com/lifeatlotusflare/

Twitter: https://twitter.com/lotus_flare