Manager, Risk & Controls

OpenTable; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading technology company in Toronto is seeking a Manager Risk & Controls. This role involves overseeing Business Process risk management, ensuring compliance with the Sarbanes-Oxley Act, and managing internal controls across financial reporting. The ideal candidate will have 7 years of experience in risk management and hold relevant certifications such as CPA, CIA, or CISA. This position offers competitive compensation and a flexible work environment.

Benefits

Work from (almost) anywhere for up to 20 days per year

Company-paid therapy sessions through SpringHealth

Company-paid subscription to Headspace

Annual company-wide week off

Paid parental leave

Generous paid vacation for your birthday

Paid volunteer time

Development Dollars

Leadership development

Access to thousands of on-demand e-learnings

Travel discounts

Employee Resource Groups

Private health and dental insurance

Life and disability insurance

Qualifications

• 7 years of progressive experience in risk management, internal controls or audit (internal or external) with significant experience in SOX compliance.
• Excellent analytical, problem-solving and critical-thinking skills.
• Strong project management, prioritization and organizational skills.
• Excellent written and verbal communication skills with the ability to effectively interact with all levels of management and external auditors.
• CPA, CIA and/or CISA certifications.

Responsibilities

• Oversee design, implementation, and monitoring of Business Process risk management and control activities.
• Identify, evaluate and prioritize risks across financial and operational processes.
• Lead key Risk & Controls deliverables, including risk assessments and control testing.
• Assess the design and effectiveness of internal controls for financial reporting.
• Manage control certification cycles and support audits.

Skills

ARM

Risk Management

Financial Services

Cybersecurity

COSO

PCI

Root Cause Analysis

COBIT

NIST Standards

SOX

Information Security

RMF

Education

Bachelor’s degree or equivalent experience in Accounting, Finance or Business Administration

Tools

Microsoft Office (Excel, Word, PowerPoint)

G Suite

Job description

With millions of diners, 60,000 restaurant partners and 25 years of experience, OpenTable – part of Booking Holdings Inc. (NASDAQ: BKNG) – is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most: their team, their guests, and their bottom line while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

OpenTable’s Finance team is hiring a Manager Risk & Controls!

This leadership role is responsible for overseeing the design, implementation, and ongoing monitoring of Business Process (BP) risk management and control activities. The Manager Risk & Controls will play a key role in ensuring compliance with the Sarbanes‑Oxley Act and other regulatory requirements while partnering with cross‑functional teams, senior leadership, and auditors. By identifying, assessing, and mitigating material risks through effective internal controls you will help safeguard the organization and support OpenTable’s business objectives.

In this role you will:

Risk Management and Assessment

• Identify, evaluate and prioritize risks across OpenTable’s financial and operational processes.
• Lead key Risk & Controls BP deliverables, including risk and deficiency assessments, scoping control testing, SOX certifications, and SOC 1 reviews.
• Assist the Senior Manager of Risk & Controls in supporting OpenTable’s Enterprise Risk Management (ERM) initiative, including activities related to risk identification, assessment, monitoring and reporting as defined by Booking Holdings Risk & Controls (BKNG).
• Monitor emerging risks impacting finance and operations and propose practical mitigation strategies.
• Ensure alignment with BKNG group policies and broader compliance requirements.

Controls Design and Effectiveness

• Assess the design and operating effectiveness of controls to ensure they mitigate identified risks.
• Lead the design and implementation of internal controls for financial reporting (Key and Non‑Key) while driving broader risk management across technology, security, compliance, legal and operations.
• Guide teams in executing reconciliations, approvals, exception monitoring, certifications and other business process controls.
• Develop and maintain internal control documentation, including process flow diagrams, narratives, risk matrices and testing results.

Controls Certification and Audit Support

• Manage quarterly and annual control certification cycles across business processes.
• Lead and support business process control testing walkthroughs and evidence collection for audits.
• Serve as a liaison between Finance Operations, BKNG Global Internal Audit and external auditors.

Remediation and Process Improvement

• Identify and investigate process risks, control gaps and design issues within financial processes and systems.
• Perform deficiency aggregation and impact assessment, develop remediation plans and oversee execution to support timely resolution.
• Continuously improve control activities and risk management processes through automation, analytics, use of GenAI and cross‑functional collaboration.

Stakeholder Engagement

• Build and maintain strong working relationships with Finance Operational Risk Owners, BKNG Global Internal Audit and external auditors.
• Partner with cross‑functional leaders to balance business objectives with a risk‑aware culture.
• Prepare and deliver reports to senior management, including deficiency updates, testing and project status and Audit Committee updates.

Please apply if you have:

• Bachelor’s degree or equivalent experience in Accounting, Finance or Business Administration.
• 7 years of progressive experience in risk management, internal controls or audit (internal or external) with significant experience in SOX compliance.
• Excellent analytical, problem‑solving and critical‑thinking skills.
• Strong project management, prioritization and organizational skills.
• Excellent written and verbal communication skills with the ability to effectively interact with all levels of management and external auditors.
• CPA, CIA and / or CISA certifications.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and G Suite.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well‑being:
• Company‑paid therapy sessions through SpringHealth.
• Company‑paid subscription to Headspace.
• Annual company‑wide week off a year – the whole team fully recharges (and returns without a pile‑up of work!).
• Paid parental leave.
• Generous paid vacation time off for your birthday.
• Paid volunteer time.
• Focus on your career growth:
• Development Dollars.
• Leadership development.
• Access to thousands of on‑demand e‑learnings.
• Travel discounts.
• Employee Resource Groups.
• 20 days of paid time off.
• Private health and dental insurance.
• Life and disability insurance.

Work Environment & Flexibility

At OpenTable we pride ourselves on fostering a global and dynamic work environment. As a team member with us you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve and fostering a culture where everyone feels welcome to be themselves.

If you need adjustments during the application or interview process or on the job, we’re here to support you. Please reach out to your recruiter to request any adjustments.

Key Skills

• ARM
• Risk Management
• Financial Services
• Cybersecurity
• COSO
• PCI
• Root Cause Analysis
• COBIT
• NIST Standards
• SOX
• Information Security
• RMF

Employment Type: Full Time

Experience: years

Vacancy: 1

There are a variety of factors that go into determining a salary range including but not limited to external market benchmark data, geographic location and years of experience sought / required. The range for this Canada‑located role is 120,000 – 150,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.