Manager, restaurant

The Wendy's Company; Sherbrooke; On-site; CAD 45,000 - 65,000; Full time

Job summary

Une chaîne de restauration populaire à Sherbrooke, Canada, recherche un gestionnaire doté d'une solide expérience pour superviser les opérations quotidiennes. Le candidat idéal devra analyser le budget, former le personnel et fournir un excellent service client. Une expérience de 3 à 5 ans dans un rôle similaire est requise.

Benefits

Plan de soins dentaires

Plan de soins de santé

Prime

Assurance vie

Formation payée par l'employeur

Opportunités de team building

Qualifications

• Minimum 3 ans d'expérience dans un poste similaire.
• Capacité à travailler dans un environnement rapide.
• Compétences en gestion d'équipe.

Responsibilities

• Analyser le budget pour maintenir les profits.
• Surveiller la performance du personnel.
• Organiser les opérations quotidiennes.
• Établir les horaires de travail du personnel.
• Former le personnel.
• Assurer la sécurité et la santé dans le restaurant.
• Gérer les plaintes des clients.

Skills

Focus client

Compétences interpersonnelles

Communication orale

Communication écrite

Organisation

Fiabilité

Travail en équipe

Education

Pas de diplôme

Job description

Overview

• Durée de l'emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 40 hours per week

Education and experience

• Education: No degree, certificate or diploma
• Experience: 3 years to less than 5 years

Work setting

• Urban area

Tasks

• Analyze budget to boost and maintain the restaurant\'s profits
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers\' complaints or concerns
• Provide customer service

Supervision

• Working groups

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
• What is the highest level of study you have completed?

Experience

• 3 years to less than 5 years

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Life insurance

Long term benefits

• Long-term care insurance

Other Benefits

• Learning/training paid by employer
• Other benefits
• Team building opportunities