Manager - Reliability, Maintenance, and Engineering (RME)

Amazon Canada Fulfillment Services, ULC; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading logistics company in Ontario is seeking an experienced Manager for Reliability, Maintenance, and Engineering. The role involves managing vendor performance and leading operational strategies across multiple sites. Ideal candidates will have extensive experience in facilities management and be adept in mechanical and electrical systems. This position requires strong leadership skills and the ability to work a flexible schedule. Competitive salary and benefits offered.

Benefits

Flexible working hours

Development opportunities

Qualifications

• 7+ years of experience in employee and performance management.
• 5+ years of experience in distribution or manufacturing with mechanical or electrical expertise.
• 7+ years of experience in facilities management or related fields.

Responsibilities

• Lead and manage engineering and commissioning for complex projects.
• Provide technical guidance to site teams and vendors.
• Develop and implement long-term strategies for operational efficiency.

Skills

Employee management

Performance management

Mechanical expertise

Electrical expertise

Relationship skills

Education

Bachelor’s degree or 2+ years of Amazon experience

Job description

Amazon’sReliability, Maintenance, and Engineering (RME)team is seeking an experiencedManagerto join our North American team, serving as the central RME Point of Contact (POC) across multiple Amazon sites. You will provide primary support to the Amazon delivery station network, leading teams and initiatives focused on the optimization of maintenance, repair, and vendor management operations across the Global Specialty Fulfillment sector. If you are a strategic thinker who combines your passion for operational excellence with engineering innovation, here is your chance to have a real impact on a fast-paced, high-growth environment.

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At Amazon, we are committed to setting the standard for the best possible customer experience by ensuring their orders of any size are delivered quickly, accurately, and cost-effectively. We continuously innovate to achieve best-in-class service levels, and as part of the RME team, you would be at the leading edge of driving those goals.

What Does a Manager in Reliability, Maintenance, and Engineering Do at Amazon?

As aRegional Portfolio Managerwithin the RME division, you’ll be responsible for strategic and tactical leadership across multiple sites on maintenance, repair, and vendor management. The role requires strong collaboration, influencing, and relationship skills from all levels of the organization. You will work on complex projects including engineering and commissioning, manage vendor performance in support of Amazon’s high standards for operational excellence.

Your scope will include managing technical and operational teams, overseeing vendors, and informing long-term strategy development. You will also be expected to mentor and technologically guide various cross-functional teams, vendors, and senior leaders across Amazon Business Units to ensure that maintenance operations across Amazon maintain the highest level of reliability and efficiency.

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Responsibilities- Key at Amazon RME

In this role, you will be expected to:

• Lead and manage engineering and commissioning related to complex projects.
• Provide technical guidanceto site teams, vendors, and other Amazon business units.
• Coordinate informationbetween teams to ensure alignment on project goals and execution.
• Develop and implement long-term strategiesto improve cost-effectiveness and operational efficiency.
• Source, negotiate, and holdvendors accountableto key performance indicators (KPIs) and service standards.
• Manage a team of10 direct reportsand oversee performance metrics.
• Travel up to70%within the North East states to support regional operations and business needs.

Life as an RME Manager at Amazon

This is a dynamic role, responsive in its approach, and meeting the standards of Amazon for Operational Excellence. TheRME Managerwill requirehigh traveland be available any time, 24/7. You must develop good relationships with team members and clients, having the independence to drive continuous improvement and empower your team to think innovatively to solve complex problems in a dynamic environment.

Why Choose a Career in Amazon RME?

In the environmentAmazon RMEprovides to professionals, it drives technical and operational challenges. Working as amanager in the RME teamat Amazon means you’ll contribute to pioneering solutions that keep pushing the needle on the future of fulfillment and delivery, with an operations function that is reliable, efficient, and cost-effective.

This role also aligns with Amazon’s commitment towork-life balance, offering flexible working hours and an opportunity for development. We are an equal opportunity employer and welcome applications from all candidates, including those from diverse backgrounds.

Basic Qualifications for RME Manager at Amazon

The candidate applying for this position must meet the following basic qualifications:

• 7+ yearsof experience in employee and performance management.
• 5+ yearsof experience in distribution or manufacturing, with mechanical or electrical expertise.
• 7+ yearsof experience in facilities management, corporate administrative services, or related fields.
• ABachelor’s degreeor2+ years of Amazon experience.
• Ability to work aflexible schedulethat may include weekends, nights, or holidays as needed.

Preferred Qualifications for Enhanced Career Growth

While not required, the following qualifications are highly desirable:

• Experience withdesign review processesincorporating electrical, mechanical, and automation controls.
• Knowledge ofautomated conveyor systems and controls, industrial electrical systems, and schematic reading.
• Familiarity withComputerized Maintenance Management Systems (CMMS), preventive maintenance, and industrial electronics.

If you’re looking for an exciting and challenging opportunity as aManager in Reliability, Maintenance, and Engineering (RME)atAmazon, this is your chance to make a significant impact on Amazon’s North American operations.

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