Manager, Procurement Risk Platforms Management

Manulife; Toronto; Hybrid; CAD 92,000 - 143,000; Full time

Job summary

A leading financial services provider located in Toronto is looking for a Manager of Procurement Risk Platforms Management. This role involves overseeing platform development and improvements while ensuring compliance with regulatory requirements. Candidates should have a strong technical background and at least 5 years of experience in risk management. The position offers a hybrid working model and a competitive salary range with various employee benefits, fostering an inclusive work environment.

Benefits

Health and dental benefits

Mental health support

Flexible work environment

Retirement savings plans

Qualifications

• 5+ years of experience managing procurement, risk, or compliance platforms.
• Hands-on experience with platform configuration, workflow management, and troubleshooting.
• Ability to work effectively in a fast-paced, global environment.

Responsibilities

• Lead strategy and execution for procurement risk platforms.
• Monitor platform performance and drive enhancements.
• Collaborate with teams to streamline processes.

Skills

Analytical skills

Problem-solving

Technical proficiency

Communication skills

Education

Bachelor’s degree in Information Technology, Computer Science, Supply Chain, or related field

Advanced degree preferred

Tools

Process Unity

Archer

Concur

Fraud detection tools

Excel

SQL

Job description

Manager, Procurement Risk Platforms Management

The Manager, Procurement Risk Platforms Management is responsible for overseeing the development, deployment, and continuous improvement of platforms and tools that enable effective procurement risk identification, assessment, mitigation, and reporting. This role will drive cross-functional collaboration between procurement, risk, compliance, IT, and business stakeholders to ensure the organization’s procurement risk platforms support strategic objectives and regulatory requirements. Strong technical background is required to fully understand platform functionalities and have the ability to perform minor configuration tasks as needed.

Key Responsibilities

• Lead the strategy, roadmap, and execution for procurement risk platforms, ensuring alignment with organizational risk management goals and procurement policies.
• Leverage technical expertise to understand platform architecture, troubleshoot issues, and execute minor configuration changes without external support.
• Monitor platform performance, user adoption, and effectiveness; identify and drive enhancements based on evolving business needs and regulatory changes.
• Analyze current workflows and collaborate with cross-functional teams to streamline processes, increase efficiency, and drive measurable reductions in procurement cycle times.
• Collaborate with Risk, IT, procurement, and compliance teams to define requirements and implement solutions.
• Serve as the primary liaison to the platform’s Customer Success Managers, facilitating open communication, resolving issues, and ensuring that platform features meet the evolving needs of the procurement organization.
• Oversee platform implementations, integrations, and optimization, collaborating with IT and procurement teams to deliver robust, scalable solutions.
• Establish and maintain governance frameworks, data standards, and reporting protocols for procurement risk management.
• Ensure platforms are compliant with applicable laws, regulations, and internal policies (e.g., cybersecurity, privacy, third-party risk).
• Develop and deliver training, communications, and change management initiatives to maximize platform value and user engagement.
• Prepare and present executive reports on procurement risk platform performance, trends, and improvement opportunities.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Supply Chain, or related field; advanced degree preferred.
• 5+ years of experience managing procurement, risk, or compliance platforms, with demonstrated technical proficiency, with at least 3 years in a leadership role.
• Hands‑on experience with platform configuration, workflow management, and troubleshooting.
• Strong analytical, problem‑solving, and organizational skills.
• Strong knowledge of procurement processes, risk assessment methodologies, and regulatory requirements.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to work effectively in a fast‑paced, global environment and influence stakeholders at all levels.

Core Competencies

Candidates should possess technical expertise in risk evaluation platforms used for procurement and vendor risk management. Familiarity with the following platforms is highly desirable: Process Unity, Archer, Concur, Fraud detection tools. Knowledge of Excel, SQL.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail].

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia, y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.