Manager, Pricing Operations

Softchoice; Toronto; On-site; CAD 123,000 - 186,000; Full time

Job summary

A software-focused IT services provider based in Toronto is seeking a Manager of Pricing Operations. The successful candidate will lead a team, oversee pricing governance, and collaborate cross-functionally to enhance pricing strategies. Applicants should have over 5 years in pricing or revenue management, excellent analytical skills, and a bachelor’s degree in a relevant field. This position offers a competitive salary range and additional compensation elements.

Benefits

Flexible workdays

Competitive benefits starting on day one

Recognized as a Great Place to Work

Qualifications

• 5+ years of experience in pricing, revenue management, or sales enablement.
• 2+ years of leadership experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee pricing governance and compliance across the organization.
• Manage a team of pricing program specialists.
• Drive cross-functional collaboration for pricing accountability.

Skills

Analytical skills

Problem-solving

Communication skills

Leadership

Collaboration

Education

Bachelor’s degree in Business, Finance, or Economics

Tools

PowerBI

Salesforce

Job description

Why you’ll love Softchoice

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

The impact you’ll have

The Manager, Pricing Operations, leads a team of 3 and is responsible for overseeing the execution and governance of pricing processes across the organization so that they are accurate and efficient. The manager will collaborate with Sales, Deal Desk, Go-To-Market, IT, Bid Desk and Finance to support strategic deals, contracts and RFP’s to ensure Softchoice grows sales revenue profitably. The Manager will also investigate margin results through analytics and by partnering with business leaders to develop action plans to tackle opportunities or address problem areas.

What you will do

• Pricing Governance & Compliance
• Use Business knowledge and analytics to manage the internal cost review policy and make decisions quickly for Sales on deals in progress such that profitability is maintained while ensuring Softchoice is positioned to win strategic deals.
• Use data, reporting and feedback collected from the field to validate and enhance pricing policies, rules, and approval workflows (e.g., floors/ceilings, discount guardrails).
• Ensure adherence to contractual pricing and regulatory requirements.
• Operational Management
• Full people leader responsibilities for a team of 3 pricing program specialists, including performance management, goal setting and the achievement of operational goals and SLA’s.
• Oversee day-to-day pricing operations, including bids, freight and cost rules, partner payouts, and rebate programs. Manage the financial implications, breadth and variations in these programs and provide visibility to leadership.
• Manage Freight policies, processes, costs, sales support and profitability.
• Maintain and optimize pricing systems (Salesforce, pricing engine) for accuracy and efficiency, and identify and implement enhancements to pricing workflows and tools in collaboration with IT.
• Cross-Functional Collaboration
• Drive pricing accountability and focus with Sales RVP and GTM Leadership through reporting, analytics and purpose-built pricing reviews. Dissect margin results and develop actions to leverage opportunities or address non-performing areas.
• Support the RFP team on complex pricing requests, building out financial models to support winning bids for large opportunities. Periodically assist with the written responses specifically related to pricing.
• Act as a systems lead for the Pricing team in cross-functional meetings, so that pricing requirements are always achieved while helping move enterprise projects to completion.
• Training & Enablement
• Develop and deliver training content in partnership with the Supervisor Pricing Enablement on pricing processes and tools.
• Support operational initiatives within the Deal Desk or Enablement teams with analysis and systems changes.
• Assist with the development and roll out to Sales of value based selling tools.

What you’ll bring to the table

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 5+ years of experience in pricing, revenue management or Sales enablement, and 2+ years of leadership experience.
• Track record of successful team leadership within a collaborative team environment or highly matrixed structure.
• Strong analytical and problem-solving skills; proficiency in PowerBI, pricing tools and CRM systems.
• Demonstrated financial business acumen and analytical thinking skills, with the ability to effectively communicate conclusions and recommendations to leadership and customers.
• Ability to lead process improvement initiatives and manage cross-functional projects from conception to implementation.
• Excellent communication and stakeholder management skills.

Pay Range

The typical pay range for this role is $91,200 - $136,800.

Note: the pay range represents the full pay range for this position. Each individual offer will take into consideration a range of factors, including prior experience and geographic location.

In addition to the base salary, this role is eligible for additional elements of compensation including (cell allowances, annual bonus, or commissions etc.), as well as a comprehensive benefits plan.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [e-mail] . We are committed to working with you to best meet your needs.

Our commitment to your experience

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.