Manager, Planning, Logistics & Customer Excellence_ Canada

Deoleo; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading olive oil company is seeking an experienced Manager for Planning, Logistics & Customer Excellence in Toronto, Canada. The role involves overseeing supply chain operations, coordinating logistics, and ensuring high levels of customer satisfaction with a focus on strategic planning and cost efficiency.

Qualifications

• Experience in planning and logistics management.
• Strong background in customer service excellence.
• Proven strategic planning skills.
• Ability to optimize supply chain operations.

Responsibilities

• Lead end-to-end supply chain operations.
• Ensure coordination of inbound logistics.
• Drive customer fulfillment and service excellence.

Job description

Overview

About DEOLEO :

We´re a multinational company based in different locations (Italy, North Europe, USA, Canada, Mexico, India) with Spanish headquarter (Madrid).

Deoleo is the world’s largest olive oil company with world leading brands such as Bertolli, Carapelli, Hojiblanca, Carbonell or Koipesol among others. We bottle our oil in Spain and Italy and distribute our brands from Australia to Alaska.

Our mission is to inspire everyone involved in olive oil to make a positive difference, every day.

Our vision is to lead olive oil into a sustainable future, enabling all our stakeholders to commit to a process of adding value to olive oil, from the tree to the table.

Your Opportunity with us :

We are looking for an experienced & talented professional to join Deoleo as Manager, Planning, Logistics & Customer Excellence in Toronto, Canada, reporting to General Manager, Deoleo Canada and functional dependent of COO (Chiel Operations Officer).

Role Mission :

The Manager of Planning, Logistics, and Customer Excellence leads the end-to-end supply chain operations for Deoleo in Canada, ensuring the seamless coordination of inbound logistics, customer fulfillment, and post-order service.

This role combines strategic planning, operational execution, and digital integration to optimize the flow of goods and information across the market. With a strong focus on cost efficiency, distribution network performance, and continuous improvement, the role drives agility, service excellence, and customer satisfaction throughout the supply chain.