Manager, Payroll Operations & Control

ubc; Vancouver; On-site; CAD 107,000 - 161,000; Full time

Job summary

The University of British Columbia is hiring a Manager, Payroll Operations & Control in Vancouver to lead payroll and benefits teams, enforce internal controls, and drive process improvement. You will ensure compliance with statutory and contractual obligations while partnering with Finance, HR, and external stakeholders to optimize payroll operations.

The role focuses on segregation of duties, risk management, and delivering high-quality payroll services across the campus, with an emphasis on

Responsibilities

• Lead the Payroll and Benefits team, set priorities, and provide guidance, feedback, coaching, training, performance management and evaluation, and career development for team.
• Provide overall leadership and direction to team members using effective, positive management techniques and ensure segregation of duties between each Team Lead; assess skills to make certain there is proper alignment of the workforce with operations
• Lead, guide and manage the payroll and benefits team leads and the payroll team to ensure project timelines and service levels are consistently met across the campus community.
• Responsible for ensuring the University is in compliance with statutory, contractual, and fiscal payroll and benefits obligations.
• Oversee the maintenance of all accounting records, financial statements and reports. Develops proactive reports and other analysis tools to minimize errors and identify potential issues. Investigates and resolves issues instituting any required changes.
• Identify process improvement opportunities and lead the implementation of new payroll processes and systems.
• Perform business process reviews, re-engineering and develop new processes and procedures to increase efficiency and effectiveness of the team.
• Participate in the payroll and benefits needs analysis for the new Finance/HR system renewal project and implement recommendations for

Job description

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Accounting, Level E

Job Title

Manager, Payroll Operations & Control

Department

Payroll Operations & Control | Finance & Integrated Services | VP Finance and Operations

Compensation Range

$9,599.75 - $14,385.50 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

October 13, 2026

Job End Date

Ongoing

Job Description

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The University of British Columbia is one of the largest universities in Canada, and one of the largest employers in the province of British Columbia, employing more than 15,000 faculty members and staff (including student employees) spread across more than 10 bargaining units or employee groups. UBC payroll accounts for approximately 76% or $1.6B of the consolidate budget of $2.1B.

The Manager, Payroll Operations & Control will be a key driver and contributor in implementing procedures to enhance segregation of duties, physical security of payroll information, and reduce off-cycle payrolls. The incumbent will lead the direction, development, implementation and utilization of Payroll best practices. Key aspects of the role will include leading the team to deliver a high level of service and various projects, business engagement, change management and analysis of emerging trends to ensure that the University is enabled to deliver its mission. They are expected to be a subject matter expert, providing expertise on all regulatory and contractual obligations on payroll matters. An emphasis on managing risk exposure and strong control environment is expected.

The position solves issues relating to payroll under tight deadlines. These include technical interpretation of legislation, financial reconciliations, and providing expert advice to the University community. Through close interaction with end-users and exceptional customer service, this position has a significant impact on departments by effecting changes to operations / processes / procedures.

Organizational Status

Reporting to the Director, Payroll, the Manager, Control and Operations is a key position for internal controls and governance over the payroll function. This role provides supervisory and leadership responsibility for the Team Leads.

This position will also support the Director in representing the University and leading interactions with audit, banks relating to payroll, government and other external stakeholders. The Manager will liaise with senior faculty, staff, and teams within the Finance, Tax, Risk Management and Human Resources departments.

Work Performed

• Lead the Payroll and Benefits team, sets priorities, and provides guidance, feedback, coaching, training, performance management and evaluation, and career development for team.
• Provides overall leadership and direction to team members using effective, positive management techniques and ensures segregation of duties between each Team Lead; assess skills to make certain there is proper alignment of the workforce with operations
• Lead, guide and manage the payroll and benefits team leads and the payroll team to ensure project timelines and service levels are consistently met across the campus community.
• Responsible for ensuring the University is in compliance with statutory, contractual, and fiscal payroll and benefits obligations.
• Oversee the maintenance of all accounting records, financial statements and reports. Develops proactive reports and other analysis tools to minimize errors and identify potential issues. Investigates and resolves issues instituting any required changes.
• Identify process improvement opportunities and lead the implementation of new payroll processes and systems.
• Perform business process reviews, re-engineering and develop new processes and procedures to increase efficiency and effectiveness of the team.
• Participate in the payroll and benefits needs analysis for the new Finance/HR system renewal project and implement recommendations for