Manager, P&C Field Operations

Modern Niagara; Vaughan; On-site; CAD 90,000 - 120,000; Full time

Job summary

Modern Niagara is seeking a Manager, P&C Field Operations to partner with field leadership and the union, ensuring compliant and productive labour relations across Canada. The role focuses on investigations, guiding performance, and deploying P&C initiatives to strengthen culture and performance.

The successful candidate will act as a strategic advisor, maintain knowledge of evolving legislation, and support field teams and unions to resolve issues, while traveling across Canada as

Qualifications

• Post-secondary education in HR, Labour Relations or related field.
• Minimum 5 years’ HRBP experience in a unionized environment.
• Extensive experience interpreting collective agreements and advising on labour relations.
• Willingness to travel across Canada.

Responsibilities

• Partner with field leadership and the union to implement P&C initiatives focused on attracting, developing and retaining our talent
• Partner with the Talent Acquisition team and field leadership to develop proactive strategies to ensure projects are appropriately resourced and help build talent pipeline for future initiatives
• Identify barriers that are impeding adoption of P&C initiatives in the field and partner with teams to ensure they are addressed
• Develop and maintain a strong understanding of workforce composition by analyzing employee data, labour relations metrics, and grievance trends to identify risks, uncover insights, and make data-driven recommendations that enhance employee relations, operational effectiveness, and organizational performance.
• Subject Matter expert on collective agreement interpretation, unionized employee relations, and labour relations issues, providing strategic advice and guidance to unionized employees and leaders
• Manage labour relations activities on sites and advise on the application and administration of collective agreements, organizational policies, and employment legislation and best practices to ensure organizational compliance and effective employee relations
• Work with field leadership and union representatives to resolve labour relations issues and conflict. Provide coaching to field leaders on managing employee performance (e.g. Grievances, Arbitrations, workforce shortages, referrals, etc.)
• Respond and investigate any complaints of Workplace Violence and Harassment and follow up on any corrective actions as needed.
• Manage grievances in partnership with business leaders to ensure issues are investigated and resolutions are documented
• Maintain up-to-date knowledge of employment and labour legislation, collective bargaining trends, and arbitration decisions across various sectors.

Skills

Labour relations

Field leadership partnering

Investigations

Performance guidance

Education

Post-secondary education in HR or Labour Relations

Tools

MS Office

HRIS (UKG)

Job description

Role Summary

The Manager, P&C Field Operations plays a key role in promoting and ensuring a positive employee experience for unionized employees at Modern Niagara. This role will act as a strategic partner for the field and as such will partner with field leadership and the union to ensure the successful deployment of P&C initiatives that impact both performance and culture. In addition, this role will be responsible for conducting investigations, providing guidance on performance matters and ensuring compliance with the collective agreements, policies and legislation.

Role Summary

The Manager, P&C Field Operations plays a key role in promoting and ensuring a positive employee experience for unionized employees at Modern Niagara. This role will act as a strategic partner for the field and as such will partner with field leadership and the union to ensure the successful deployment of P&C initiatives that impact both performance and culture. In addition, this role will be responsible for conducting investigations, providing guidance on performance matters and ensuring compliance with the collective agreements, policies and legislation.

Why This Role Matters to Modern Niagara

This role is critical to strengthening the connection between Modern Niagara’s field workforce, leadership teams, and union partners. By providing trusted P&C guidance, labour relations expertise, and consistent field support, this role helps create an employee experience that enables strong performance, compliance, and a culture where people can do their best work.

Key Impact / Purpose

• Builds strong, proactive partnerships with field leaders and union representatives to resolve issues, support workforce needs, and enable effective project delivery.
• Strengthens labour relations, compliance, and consistency through expert guidance on collective agreements, policies, investigations, and employment legislation.
• Uses employee, labour relations, and grievance insights to identify risks, remove barriers, and recommend actions that improve culture, engagement, and operational performance.
  

Duties and Responsibilities:

• Partner with field leadership and the union to implement P&C initiatives focused on attracting, developing and retaining our talent
• Partner with the Talent Acquisition team and field leadership to develop proactive strategies to ensure projects are appropriately resourced and help build talent pipeline for future initiatives
• Identify barriers that are impeding adoption of P&C initiatives in the field and partner with teams to ensure they are addressed
• Develop and maintain a strong understanding of workforce composition by analyzing employee data, labour relations metrics, and grievance trends to identify risks, uncover insights, and make data-driven recommendations that enhance employee relations, operational effectiveness, and organizational performance.
• Subject Matter expert on collective agreement interpretation, unionized employee relations, and labour relations issues, providing strategic advice and guidance to unionized employees and leaders
• Manage labour relations activities on sites and advise on the application and administration of collective agreements, organizational policies, and employment legislation and best practices to ensure organizational compliance and effective employee relations
• Work with field leadership and union representatives to resolve labour relations issues and conflict. Provide coaching to field leaders on managing employee performance (e.g. Grievances, Arbitrations, workforce shortages, referrals, etc.)
• Respond and investigate any complaints of Workplace Violence and Harassment and follow up on any corrective actions as needed.
• Manage grievances in partnership with business leaders to ensure issues are investigated and resolutions are documented
• Maintain up-to-date knowledge of employment and labour legislation, collective bargaining trends, and arbitration decisions across various sectors.
  

Must Haves:

• Post-secondary education in Human Resources, Labour Relations or related field
• Minimum 5 years’ experience working in an HR business partner role in a unionized environment
• Extensive experience interpretating collective agreements and providing labour relations guidance with proven ability to manage complex Labour Relations in a unionized environment.
• Ability to build trust and relationships with field leaders
• Knowledge of employment legislation: Employment Standards Act, Occupational Health and Safety Act, Workplace Safety Insurance Act, Labour Relations Act, Human Rights Code etc.
• Willingness to travel across Canada as needed

Nice to haves:

• Proficient in MS Office and experience working with an HRIS (UKG an asset)
• Previous working experience in construction

About Modern Niagara

Who We Are
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.
Our Culture & Values
We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.
Diversity, Equity & Inclusion at Modern Niagara
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity‑seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier‑free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at [e-mail] so we can make appropriate arrangements.
We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.