Manager of Clinical Informatics - must be an RPN

Responsive Group Inc.; Southwestern Ontario; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Employee benefits

Employee and Family Assistance Program

Support for growth

Job summary

Responsive Group Inc. is seeking a Manager of Clinical Informatics to lead information systems supporting resident care, RAI-MDS 2.0 processes, and CIHI reporting.

You will coach staff, coordinate AIS certification, and drive quality improvement initiatives within a collaborative interdisciplinary team. The role emphasizes education, mentorship, and compliance with care standards while promoting a person-centered approach and data-driven decision making.

Qualifications

• Registered health professional licensed under the Health Disciplines Act in a Canadian jurisdiction other than Ontario, with Ontario independent practice eligibility as of Bill 60
• Strong written and oral communication skills
• Knowledge/experience with adult education strategies and facilitation
• Ability to identify training needs of the team and individuals
• Proficient computer skills and strong problem-solving abilities
• Ability to work with interdisciplinary team members and stakeholders
• RAI-MDS – AIS certified or to complete within one month
• Knowledge of Quality Improvement and data trending/analysis
• Minimum 2 years supervisory experience in long-term care
• Evidence of a person-centered approach and emotional intelligence
• Complete a current Vulnerable Sector Check and TB testing per policy

Responsibilities

• Oversee Informatics on Quality Improvement and RAI-MDS 2.0 processes for staff and students
• Provide education and software training on RAI-MDS 2.0, RAPS, quality indicators and CIHI reports
• Coordinate AIS certification for nursing staff and renewals
• Collaborate with management and team to ensure data integrity and efficient data collection
• Establish data quality processes for MDS coding accuracy and timely completion
• Contribute to annual QIP and quality initiatives
• Interpret legislative requirements to the nursing team and monitor compliance
• Counsel staff on non-compliance and professional behaviour
• Assist with staff performance reviews in partnership with care leadership
• Mentor Nursing Restorative Therapists and orient new staff to care philosophy

Job description

“How do you live in the moment?”

“How do you live in the moment?” We are passionate about ‘Making Every Moment Matter’. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the RAI-MDS process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of RAI MDS 2.0 and Quality Improvement knowledge within the home.

Wage Rate

The starting annual salary is $65,000

This is not an existing vacancy and is a new position

Responsibilities

• Responsible for an overview of Informatics on Quality Improvement and RAI-MDS 2.0 process of new staff or students
• Responsible for education and software training to all appropriate staff members on RAI-MDS 2.0, RAPS, subscale outcome measures, quality indicators, and reports.
• Coordinates the AIS certification of all newly hired registered staff and annually thereafter
• Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, assessment completion and data utilization
• Establishing data quality processes to evaluate MDS coding accuracy and its timely completion
• Participates in the development of the annual QIP and progress report and in quality initiatives.
• Required to understand the nature and meaning of quality indicators
• Coordinates the data submission process to the Canadian Institute for Health Information (CIHI)
• Takes the lead of the Nursing Restorative program in the home
• Mentors and coaches the Nursing Restorative Therapists
• Orientates new staff to the philosophy, policy and criteria of Nursing Restorative Care
• Interprets legislative requirements to the nursing team and monitors compliance to standards through continuous quality improvement activities.
• Counsels staff in areas of non-compliance, inappropriate and unprofessional behaviour.
• In collaboration with the Director of Care/Assistant Director of Care assists with the completion of staff probationary and annual performance reviews of all nursing staff,
• Participates in and implements learning which develops one’s own emotional self-awareness and a person-centered approach towards others.

Qualifications

• Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
• Well-developed written and oral communication skills
• Knowledge and experience with adult education strategies/facilitation
• Ability to identify the training needs of the team and individuals
• Proficient computer skills and strong problem-solving abilities
• Ability to work with and relate to interdisciplinary team members and other internal stakeholders
• Knowledge of RAI-MDS – AIS certified as RAI Educator; if not must be completed successfully as soon as possible, i.e. within one month
• Skills and knowledge in trending and analyzing data
• Knowledge of Quality Improvement
• Minimum of two (2) years experience in a long-term care setting
• Minimum of 2 years of supervisory experience desired
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.