Manager of Clinical Informatics

Franklin Gardens Residence; Leamington; On-site; CAD 68,000 - 83,000; Full time

Benefits offered by this job

Competitive wages

Employee benefits

Employee Assistance Program

Job summary

Franklin Gardens Residence is seeking a Manager of Clinical Informatics to lead data governance and CIHI reporting for resident care. You will drive interRAI LTCF processes, quality improvement, staff education, and AIS certification coordination. The role requires mentoring staff, ensuring data integrity, and compliance with care standards.

You will collaborate with the Director of Care and interdisciplinary teams to advance patient-centered care and timely quality reporting across the home.

Qualifications

• Licensed health professional with regulatory authority in a Canadian jurisdiction (outside Ontario).
• Strong written and oral communication skills.
• Experience with adult education strategies and facilitation.
• Ability to identify training needs of teams and individuals.
• Proficient computer skills and problem-solving abilities.
• Ability to work with interdisciplinary teams and stakeholders.
• Knowledge of interRAI LTCF – AIS certified as RAI Educator; if not, completion within 2 weeks.

Responsibilities

• Oversee Informatics on CQI and interRAI LTCF during onboarding of new staff or students.
• Educate staff on interRAI LTCF, R=CAPS, outcome measures, quality indicators, and reports.
• Coordinate AIS certification for all newly hired registered staff and annually thereafter.
• Develop processes with management to ensure data integrity, timely assessments and data use.
• Establish data quality processes to evaluate coding accuracy and timely completion.
• Lead the organization’s CQI program and annual CQI plan, and risk management activities.
• Participate in quality initiatives and annual reporting (QIP).
• Understand the nature of quality indicators and ensure regulatory compliance.
• Coordinate CIHI data submission processes.
• Lead Nursing Restorative program and mentor therapists.
• Orientate new staff to Nursing Restorative philosophy and criteria.
• Ensure compliance with legislative requirements and monitor standards via CQI.

Skills

Data governance

Education & training

Team collaboration

Quality Improvement

Education

Licensed health professional (Canada outside Ontario)

Tools

interRAI LTCF AIS certification

Job description

We are passionate about 'Making Every Moment Matter'. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the interRAI LTCF process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of interRAI LTCF and Continuous Quality Improvement knowledge within the home.

Wage Rate

The starting annual salary is $75,000.

Vacancy

This is not an existing vacancy and is a new position

Responsibilities

• Responsible for an overview of Informatics on Continuous Quality Improvement and interRAI LTCF process of new staff or students
• Responsible for education and software training to all appropriate staff members on interRAI LTCF, R=CAPS, subscale outcome measures, quality indicators, Resource Utilization Groups, and reports.
• Coordinates the AIS certification of all newly hired registered staff and annually thereafter
• Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, timely assessment completion and data utilization
• Establishing data quality processes to evaluate interRAI LTCF coding and relevant documentation accuracy and its timely completion
• Is the designated Quality Lead for the organization (if required) overseeing all aspects of the Continuous Quality Improvement Program including development, coordination and evaluation of the annual Quality Improvement Plan, Leads the Continuous Quality Improvement Committee, oversee Continuous Quality Improvement initiatives and risk management activities, communicating with stakeholders, analyzing Quality and risk data, and develops and presents quality improvement data and reports.
• Participates in the development of the annual QIP and progress report and in quality initiatives.
• Required to understand the nature and meaning of quality indicators
• Coordinates the data submission process to the Canadian Institute for Health Information (CIHI)
• Takes the lead of the Nursing Restorative program in the home
• Mentors and coaches the Nursing Restorative Therapists
• Orientates new staff to the philosophy, policy and criteria of Nursing Restorative Care
• Interprets legislative requirements to the nursing team and monitors compliance to standards through continuous quality improvement activities.
• Counsels staff in areas of non-compliance, inappropriate and unprofessional behaviour.
• In collaboration with the Director of Care/Assistant Director of Care assists with the completion of staff probationary and annual performance reviews of all nursing staff,
• Participates in and implements learning which develops one’s own emotional selfawareness and a person-centered approach towards others.

Qualifications

The qualifications needed to join our family are as follows:

• Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60
• Well-developed written and oral communication skills
• Knowledge and experience with adult education strategies/facilitation
• Ability to identify the training needs of the team and individuals
• Proficient computer skills and strong problem-solving abilities
• Ability to work with and relate to interdisciplinary team members and other internal stakeholders
• Knowledge of interRAI LTCF – AIS certified as RAI Educator; if not must be completed successfully as soon as possible, i.e. within 2 weeks.
• Skills and knowledge in trending and analyzing data
• Knowledge of Continuous Quality Improvement
• Minimum of two (2) years experience in a long-term care setting
• Minimum of 2 years of supervisory experience desired
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

What do we offer you?

• Competitive wages
• Employee benefits
• Employee and Family Assistance Program
• Support for personal and professional growth

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.