Manager, Mechanical Performance Centre- EN

CN; Edmonton; On-site; CAD 95,000 - 135,000; Full time

Job summary

CN is seeking a Manager, Mechanical Performance Centre to lead Mechanical Remote Health Service Advisors and RTC Mechanics. You will oversee fleets, monitor online performance, manage exceptions, and ensure maintenance plans align with production schedules.

The role emphasizes safety, reliability, and efficient operation across CN’s network. You will coordinate with NOC, shop leaders, and stakeholders to execute maintenance programs and drive KPI results while maintaining a 24/7 on-call posture

Qualifications

• Railway environment experience is required.
• Bachelor’s degree in logistics, supply chain, or business administration is preferred.
• High school diploma or GED and a valid driver’s license are required.

Responsibilities

• Lead a team of Mechanical Remote Health Service Advisors and RTC Mechanics.
• Oversee locomotive and railcar maintenance programs and schedules.
• Ensure safe movement of railcars and alignment of safety technologies.
• Maintain production schedules and coordinate with Shop Leaders for execution.
• Drive KPIs related to safety, assets dwells, and reliability.

Skills

Railway operations knowledge

Team leadership

Safety culture

Education

Bachelor's Degree in Logistics, Supply Chain, or Business Administration

High School Diploma or GED

Valid Driver's Licence

Tools

SAP

RTBI

SRS

Call management systems

Microsoft Office (Project & Tableau)

Job description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Manager, Mechanical Performance Centre is responsible for leading a group of Mechanical Remote Health Service Advisor and Rail Traffic Control (RTC) Mechanics desks that are under the Mechanical function. The role oversees a fleet of locomotives and cars which include online monitoring, exception management and any resulting maintenance events, furthermore, maintains production schedules and consistently follows up with Shop Leaders to ensure successful execution of the production plan. The role is also accountable for the safe movement of the railcars across the CN network including the alignment of a detection strategy that consolidates safety, efficiency, and technology.

Main Responsibilities

Mechanical Excellence

• Use and execute production control system
• Execute production plan to reduce dwell and increase availability
• Execute the daily production plan to ensure plan objectives reduce dwell
• Follow standardized guidelines and policies on maintenance, car related exceptions with detectors, proactive and robust platforms and identify defect modes on all rolling assets on the network
• Meet priorities on Key Performance Indicators (KPIs) with the stakeholders on safety, assets dwells, and reliability

Tactical Operation

• Execute desk directives including linking maintenance planning, motive power distribution plan, transportation needs in the yard and mainline, shop production and network operations
• Drive mechanical requirements when dealing with the director-level decision-making in Network Operations Center (NOC) in regard to train service prioritization (bulk and intermodal), exceptions (weather related, and derailments)
• Execute the overall progress of CN’s maintenance programs on the car and locomotive front and ensure the plan is being followed
• Run and document exception plans
• Execute fleet-based programs outlined by the planning and reliability team
• Rebalance and prioritize workload to meet program targets such as Positive Train Control (PTC), Winterization, Summarization, Wheel production, and other locomotive and car-specific programs

Team Development

• Run an effective team that is engaged in the day-to-day exercise of driving efficiencies and utilization of mechanical resources thereby improving locomotive availability and reliability
• Execute mechanical vision on key requirements to train and build the team

Working Conditions

The role has standard working conditions in an office environment with a rotating work week. The role requires being available on-call 24/7 to respond to critical incidences. The role requires occasional travel (15%) within Canada and the United States (U.S.).

Requirements

Experience

Railway Environment

• Minimum 5 years of railway environment experience
• Experience working in a transportation control centre environment*
• Experience in logistics*

Education/Certification/Designation

• High School Diploma or General Educational Development (GED)
• Valid Driver's Licence
• Bachelor's Degree in Logistics, Supply Chain, or Business Administration*
• Any experience for these above would be considered as an asset

Competencies

• Demonstrates agility and drives change
• Knows the business and stays current on industry needs
• Delegates and empowers others to create accountability
• Collaborates with others and shares information
• Sets direction and inspires others
• Communicates with impact
• Identifies needs and finds solutions to create value for all stakeholders

Technical Skills/Knowledge

• Knowledge of railroad and mechanical operations
• Strong awareness on Systems, Applications and Products (SAP), Real-Time Business Intelligence (RTBI), car repair billing and Software Requirements Specification (SRS)
• Knowledge of call management systems
• Knowledge of regulatory requirements with regards to Locomotive and Car Maintenance
• Knowledge of Microsoft Office (Project and Tableau)

This position is posted as a grade 7.

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [e-mail].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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