Manager, Logistics

George Brown College; Toronto; On-site; CAD 82,000 - 98,000; Full time

Job summary

A leading educational institution in Toronto is seeking a Manager of Logistics. This role oversees event planning and delivery with a strong focus on client relations and team leadership. Candidates should have a degree and at least five years of experience in events, with two years in a leadership position. Strong communication and budget management skills are essential. This position is fully on-site and requires a proactive approach to event execution.

Benefits

Competitive pension plan

Generous holiday and vacation time

Tuition assistance program

Discounted rates for Continuing Education courses

Qualifications

• Minimum five years of experience in events and conferences.
• At least two years in a leadership role involving staff management.
• Proven track record in planning high-profile business events.

Responsibilities

• Supervise event setup and teardown.
• Manage client relationships and expectations.
• Track client feedback and event metrics.

Skills

Event Planning

Communication Skills

Leadership

Budget Management

Customer Service

Education

Degree in Business, Logistics, or Facilities Management

Tools

Microsoft Office

Event Management Software

Job description

Competition Number: REQ 7085

Title: Manager, Logistics

Division: Ancillary Services

Salary: Payband 9, $82,900 to $97,580 annually

Work Modality: On-site

Hours per week: 35

Location: 51 Dockside Drive

Status: ContractAdmin

Vacancy: Replacement

Effective Date: Immediately to 12-month contract

Closing Date: Open until filled.

LandAcknowledgement

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBC Vision

To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Description

The Logistics Manager provides supervisory and operational oversight for the planning and delivery of internal and external events. This role bridges logistics with team leadership, ensuring that physical, technical, and client‑service aspects of event delivery are executed to a high standard. The position will supervise student event ambassadors, while collaborating with internal service providers (Facilities, IT, Security) to deliver seamless, safe, and high‑quality event experiences. The role also contributes to business development and process improvement efforts with Business Services.

Key Responsibilities

• Event Planning & Logistics Oversight
  • Supervise and guide the coordination of event setup and teardown, including furniture, signage, AV, and staging. Oversee contracted service providers in alignment with the event plan (i.e. TBM).
  • Ensure events run smoothly, with proactive issue resolution.
  • Review and approve workback schedules, service requests, and safety plans.
  • Oversee space readiness and ensure facilities meet event requirements.
  • Monitor event equipment inventory, maintenance, and vendor services.
  • Conduct site inspections and ensure compliance with College standards.
• Client & Stakeholder Relations
  • Act as the primary logistics point of contact for internal and external clients.
  • Ensure client needs are addressed, expectations managed, and service levels maintained.
  • Liaise with Facilities, IT, Security, and external vendors to coordinate services.
  • Manage event coordination calendar, ensuring alignment with Spaces and Event Services team and optimizing space usage.
• Administration & Reporting
  • Provide supervision to event ambassadors, ensuring alignment with event coordination calendar.
  • Assign tasks, oversee performance, and provide training to ensure operational readiness.
  • Develop and maintain event documentation, budgets, and service records.
  • Track client feedback and event metrics to support continuous improvement.
• Other duties as assigned.

Educational and Experience Requirements

• Completion of a degree in Business, Logistics, Facilities Management, or similar field from a recognized post‑secondary institute.
• Minimum five (5) years of experience in events and conferences, with a minimum of two years in a leadership role involving staff management, coaching, and scheduling.

Skills and Attributes

• Extensive knowledge of catering, food and beverage, and culinary operations for large‑scale events, including understanding labor costs, inventory expenses, service ratios, and profit margins.
• Proven track record in planning and executing high‑profile business events and conferences to exceptional standards, with meticulous attention to detail to ensure successful outcomes.
• Strong background in events and conference planning, with demonstrated expertise in managing all aspects of various events to consistently high standards, including budgeting, resource allocation, staffing, and client relations.
• Exceptional written and verbal communication skills, with the ability to effectively interact, negotiate, and collaborate with diverse stakeholders and clients.
• Proficiency in budget management, food and beverage operations, conference planning, business development, and relevant software applications such as Microsoft Office and Event Management Software.
• Broad leadership skills managing a diverse team of experienced individuals.
• Excellent customer service, communication, collaboration, teamwork, and interpersonal skills.
• Demonstrated commitment to uphold the College’s priorities on diversity and equity.
• Able to travel between different campuses twice a week to arrange event venues and dealing with difficult/upset attendees.

Please note this is a 100% in‑person role.

Interview process may consist of a practical skills component.

Notes

• The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post‑secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us

George Brown College prides itself on educating students through real‑world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [e-mail] confidentially.