Manager, LICAT System, Group Capital Management

Manulife; Southwestern Ontario; Hybrid; CAD 86,000 - 156,000; Full time

Job summary

A leading international financial services provider in Ontario seeks a candidate to support the LICAT system redesign project and take on leadership responsibilities for the LICAT system by 2026. The ideal applicant excels in analytical skills and collaboration within IT and business contexts. Competitive salary range, hybrid working arrangement, and comprehensive benefits are offered.

Benefits

Health and dental insurance

Life and AD&D insurance

Employee assistance plans

Retirement savings plans

Paid time off program

Qualifications

• Strong analytical and problem-solving skills are essential.
• Excellent communication skills with diverse audiences are crucial.
• Attention to detail needed for managing large amounts of information.
• Effective time management for delivering high quality results under deadlines.
• Proactive mindset for identifying efficiency opportunities.

Responsibilities

• Perform user acceptance tests for the system redesign project.
• Collaborate to clarify system requirements with stakeholders.
• Support quarterly production of Interest Rate Risk Base Solvency Buffer.
• Oversee LICAT system performance during quarter-end.
• Act as the primary liaison between Capital Management and IT teams.

Skills

Strong analytical and problem-solving skills

Excellent communication skills

Attention to detail and accuracy

Effective time management

Sound professional judgement

Proven collaboration skills

Experience in technical discussions

Education

Actuarial designation (ACIA / ASA)

Tools

Microsoft Access

Excel

SQL queries

PowerBI

QlikView

AXIS

Job description

Reporting to the AVP & Actuary, Capital Management, the position will initially focus on supporting a high-profile System Redesign Project to enhance Manulife’s Life Insurance Capital Adequacy Test (LICAT) system. Over time, the role will evolve to take on broader leadership responsibilities as the primary business lead for the LICAT system in 2026. The LICAT system is acomplex and business-critical platform, requiring strong analytical skills and close coordination with IT and business stakeholders to ensure its continued reliability and adaptability.

Capital Management, part of the Actuarial function, oversees the company’s global capital policy and performance. In collaboration with key business partners, the team ensures the company maintains a strong LICAT capital position and meets regulatory, rating agency, and internal expectations. Responsibilities include Canadian capital regulatory filings to OSFI and senior management reporting on various aspects of capital.

Position Responsibilities:

• Perform user acceptance tests on the functionalities in scope of the System Redesign Project
• Collaborate with IT developers and business users to clarify system requirements for the System Redesign Project
• Support quarterly production of the Interest Rate Risk Base Solvency Buffer, including review of business unit submissions, analysis of results, and resolution of system issues
• Oversee the LICAT system’s performance during quarter-end to ensure smooth data flow and timely regulatory reporting
• Ensure business controls are appropriately adapted to system changes and respond to requests from internal and external auditors
• Act as the primary liaison between Capital Management and IT teams for LICAT system maintenance, bug fixes, and future enhancements as business needs and OSFI’s LICAT requirements evolve
• Partner with IT and business stakeholders to develop innovative solutions that further automate Capital Management’s production process

Required Qualifications:

• Strong analytical and problem-solving skills
• Excellent communication skills, with the ability to translate technical concepts for diverse audiences
• Attention to detail and accuracy, especially when managing large amounts of information
• Effective time management and ability to deliver high quality results under tight deadlines
• Sound professional judgement and a proactive mindset for identifying efficiency opportunities
• Proven collaboration skills within/across teams and functions
• Experience representing business needs in technical discussions with IT partners

Preferred Qualifications:

• Familiarity with Microsoft Access, Excel, SQL queries, AXIS, PowerBI, and QlikView is an asset
• Actuarial designation (ACIA / ASA) and familiarity with LICAT are beneficial

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.