Manager, IT Solutions Delivery - Dealer Services

iA Financial Group; Vancouver; Hybrid; CAD 105,000 - 130,000; Full time

Job summary

A leading financial services provider in Vancouver is seeking a Manager for IT Solutions Delivery. In this role, you will manage employees and contractors while overseeing IT solutions during a major digital transformation. The ideal candidate will have over 10 years of experience in leadership roles, providing transformational leadership, and strong skills in Salesforce and agile methodologies. A hybrid work environment with competitive benefits is offered, supporting learning and development.

Benefits

Flexible group insurance

Competitive retirement plan

Stock purchase plan

Vacation days

Employee assistance program

Performance bonus

Qualifications

• 10 years of experience in a leadership role, including 5 years in management.
• Proven experience leading enterprise-wide or ambiguous transformation programs.
• Ability to bring clarity and structure in evolving contexts.

Responsibilities

• Manage employees and contractors for whom you represent the first level of management.
• Serve as operational IT contact for the Networking team.
• Be accountable for delivery of solutions and service provision.

Skills

Transformational leadership

Stakeholder alignment

Agile delivery

Technical expertise in Salesforce

Fluent in French

Advanced English proficiency

Education

10 years of experience in leadership roles

Tools

Salesforce

Experience Cloud

MuleSoft integrations

Job description

Job Description

Manager, IT Solutions Delivery - Dealer Services

Build the Future with Us

Are you driven by finding solutions to complex problems and want to contribute to a company's mission to ensure its clients feel confident and secure about their future? As a Manager, you will play a key role in supporting the Dealer Services sector, which is undergoing a major digital transformation, by providing new solutions and IT consulting services to help achieve its strategic vision.

This position offers a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable company. Here, people and their development are at the heart of our concerns, fostering an environment conducive to collaboration and innovation.

What You Will Accomplish with Us

As a Manager, you will be at the heart of our mission. Here are the main responsibilities:

• Manage employees and contractors for whom you represent the first level of management.
• Manage the workload of the resources under your responsibility.
• Serve as the operational IT contact for the Networking team regarding the solutions and services offered.
• Be accountable for the delivery of solutions, service provision, and the performance of your team.
• Frequently act as a representative of the organization's IT assets.

What Could Accelerate Your Success in This Role

We are looking for someone who:

• Has 10 years of experience in a leadership role, including 5 years in management.
• Is recognized for transformational leadership.
• Has proven experience leading enterprise-wide or ambiguous transformation programs.
• Has the ability to bring clarity and structure in evolving contexts.
• Is familiar with agile and SAFe delivery and governance frameworks.
• Has experience working with vendors (asset).
• Demonstrates effective stakeholder alignment and governance.
• Has experience managing governance structures and escalation paths.
• Is recognized for technical and domain expertise; solid understanding of Salesforce, Experience Cloud, CRM, and MuleSoft integrations (asset).
• Has excellent command of French, both spoken and written.
• Has an advanced level of English proficiency as the person will be required to lead meetings and write emails with their team and internal/external partners on a daily basis.

Why You Will Love Working with Us

• A work environment where learning and development merge with a collective quest for excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The possibility to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive retirement plan, stock purchase plan, vacation and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more!

Apply now and take charge of your career, where your talent truly matters!

Hesitant to Apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, dare to apply – your place might be with us, and we want to get to know you!

For residents of British Columbia:

The typical hiring range for this position is from CAD 105,000 to CAD 130,000 per year; the proposed base salary may vary depending on knowledge, skills, years of experience, and internal equity related to the position. At iA, we are committed to offering a fair compensation structure.

Location(s)

Québec, Québec

Other Possible Location(s)

Montreal, Quebec, Toronto, Ontario, Vancouver, British Columbia

Company

iA Financial Group

Posting End Date

2025-12-15

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.