Manager, IT Operations & Services

MatchBox Consulting Group; Vancouver; Hybrid; CAD 90,000 - 130,000; Part time

Job summary

Teck is seeking an IT Infrastructure Project Manager in Vancouver, BC. The role leads end-to-end infrastructure initiatives, balancing scope, schedule, budget, and cybersecurity alignment across North and Latin America.

You will work with cross-functional teams, vendors, and stakeholders to deliver secure, compliant solutions. The position requires 5–10+ years in complex enterprise environments, PMP certification, and fluency in English and Spanish.

Qualifications

• 5-10+ years managing infrastructure projects in complex enterprise environments.
• Strong understanding of Agile, Waterfall, and hybrid delivery.
• Experience with cross-functional technical and operational teams.

Responsibilities

• Lead end-to-end project lifecycle from initiation to close-out.
• Develop and manage detailed plans, schedules, and budgets.
• Coordinate change management, including comms and training.
• Ensure projects align with governance, cybersecurity standards, and operational objectives.

Skills

Stakeholder engagement

Leadership

Project management

Communication

English and Spanish

Risk management

Vendor management

Education

PMP certification

Tools

Microsoft Project

Azure DevOps

Jira

Power BI

Job description

Location: Vancouver, BC, Canada
Employment Type: Contractor
Workplace Type: Hybrid

About our Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck's Corporate Office sits in one of Canada's most culturally diverse cities.
Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck's corporate functions - all working toward Teck's purpose of providing the essential resources the world relies on.

Reporting to the Team Lead, Infrastructure & Security Projects, the Infrastructure Project Manager is responsible for planning, executing, and successfully delivering IT infrastructure initiatives across Teck Digital Systems (TDS).

This role manages project scope, schedule, budget, resources, risks, and stakeholder communications to ensure cybersecurity projects align with enterprise security strategy, operational requirements, and governance standards.

The IT Infrastructure Project Manager will oversee initiatives related to areas such as:

• Enterprise Application Delivery Governance
• Utilize established project delivery methodologies (Agile, Waterfall, hybrid) depending on project context.
• Maintain RAID logs (Risks, Actions, Issues, Dependencies) with clear mitigation and escalation plans.
• Lead steering committee updates, governance reporting, and executive communications.
• Ensure enterprise application projects align with organizational governance, architecture, compliance, and operational requirements.
• Support the development and maintenance of project management standards, procedures, and delivery frameworks.

This role ensures IT Infrastructure solutions are delivered on time, within scope, and aligned with operational and enterprise security objectives. The successful candidate will frequently engage with stakeholders across North America and Latin America. Fluency in both English and Spanish is essential to support communication, stakeholder engagement, and project delivery across Teck's operating sites.

Key Responsibilities

Safety Leadership

• Be a courageous safety leader, adhering to and sponsoring safety and environmental rules and procedures.
• Ensure infrastructure project activities support Teck's commitment to safe and reliable operations.

IT Infrastructure Delivery Governance

• Utilize established project delivery methodologies (Agile, Waterfall, hybrid) depending on project context.
• Maintain RAID logs (Risks, Actions, Issues, Dependencies) with clear mitigation and escalation plans.
• Lead steering committee updates, governance reporting, and executive communications.
• Ensure infrastructure projects align with organizational governance, architecture standards, cybersecurity requirements, and operational objectives.
• Support the development and maintenance of project management standards, procedures, and delivery frameworks.

Project Management

• Lead end-to-end project lifecycle activities from initiation and planning through implementation, testing, deployment, transition to operations, and project close-out.
• Develop and manage detailed project plans, schedules, financial forecasts, resource allocations, and risk/issue logs.
• Ensure project objectives, timelines, and budgets are met while maintaining delivery quality and operational stability.
• Coordinate change management activities including communication plans, stakeholder engagement, training, and operational readiness.
• Ensure project delivery aligns with Teck Digital Systems governance processes and cybersecurity standards.
• Manage interdependencies across infrastructure, cybersecurity, operational technology (OT), enterprise applications, and site operations.

Technical & Operational Coordination

• Coordinate implementation activities involving network infrastructure, telecommunications, cloud services, data centers, end-user computing, and operational technology environments.
• Support testing coordination, cutover planning, operational readiness, and post-implementation stabilization activities.
• Ensure technical and operational documentation is complete, accurate, and maintained.
• Support issue triage and resolution activities during implementation and deployment phases.
• Coordinate transition-to-operations and sustainment activities to ensure successful operational adoption.

Vendor & Partner Management

• Coordinate with technology vendors, telecommunications providers, implementation partners, and consulting organizations.
• Review vendor deliverables, Statements of Work (SOWs), project change requests, and implementation plans.
• Monitor vendor performance and ensure compliance with contractual commitments and delivery expectations.
• Support vendor coordination activities across multiple geographic regions and operating sites.

Relationship Focus

• Builds collaborative relationships across operational sites, business units, infrastructure teams, vendors, and external partners.
• Promotes trust, transparency, and alignment across stakeholders.
• Uses strong written and verbal communication skills to influence stakeholders and communicate project risks, issues, and delivery status effectively.
• Demonstrates the ability to communicate effectively in both English and Spanish.
• Builds collaborative relationships across cross-functional teams and delivery partners.
• Encourages participation, accountability, and knowledge sharing.
• Supports organizational change associated with cybersecurity initiatives and operational improvements.
• Helps teams adapt effectively to evolving security requirements and technologies.
• Understands enterprise security objectives, operational priorities, and business drivers.
• Identifies dependencies, delivery risks, and opportunities to improve delivery outcomes.
• Understands the long-term direction of cybersecurity and technology initiatives and aligns project delivery accordingly.

Qualifications

• 5-10+ years of experience managing infrastructure projects in complex enterprise environments.
• Strong understanding of infrastructure domains including:
  • Network Infrastructure
  • Telecommunications and LTE Systems
  • Cloud Infrastructure
  • Data Centers
  • End User Computing
  • Infrastructure Refresh Programs
  • Operational Technology (OT) Infrastructure
  • Infrastructure Resiliency
• Experience delivering projects across geographically distributed locations and operational sites.
• Experience working in industrial, mining, manufacturing, or critical infrastructure environments is strongly preferred.
• Strong understanding of project management methodologies (Agile, Waterfall, hybrid).
• Experience managing cross-functional technical and operational teams.
• Strong leadership, stakeholder engagement, and communication skills.
• Ability to communicate effectively in both English and Spanish (written and verbal) is strongly preferred.
• Experience with project management and collaboration tools such as:
  • Microsoft Project
  • Azure DevOps
  • Jira
  • Power BI PPM platforms
• PMP certification or equivalent project management experience required.
• Experience working with Latin American operations and stakeholders is considered a strong asset.

Why Teck

At Teck, your work matters-to the world, to our communities and to your future.

As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way .

At Teck, you'll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us

Take the next step in your career by applying for the IT Infrastructure Project Manager role.

We review applications on a rolling basis and encourage you to apply, even if your background doesn't match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.