Manager, IT Application and Productivity Services

Strathcona County; Sherwood Park; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Extended health and dental coverage

Life and disability insurance

Retirement and pension programs

Employee and family assistance program

Management Flex time program

Job summary

Strathcona County in Alberta seeks a collaborative Manager, IT Application and Productivity Services to lead enterprise applications and digital workplace platforms, driving value for employees and the community.

Reporting to the Director of Information Technology Services, you will shape the Microsoft 365 roadmap, oversee governance of SharePoint, and guide portfolio planning, budgeting, and service delivery with a focus on security, efficiency, and continuous improvement.

Qualifications

• Degree in Computer Science, Information Systems, Business Technology, or a related discipline.
• Experience developing technology strategies, roadmaps, and governance frameworks.

Responsibilities

• Provide strategic and operational leadership for enterprise application and productivity service teams.
• Lead development and execution of the County's Microsoft 365 ecosystem roadmap.
• Oversee governance, security, performance, and continuous improvement of SharePoint and related platforms.
• Drive application portfolio management and rationalization to improve efficiency and value.
• Partner with business leaders to identify opportunities for innovation and service enhancement.
• Lead strategic planning, budgeting, resource allocation, and service delivery within the portfolio.
• Foster collaboration, accountability, and continuous staff development.

Skills

Strategic leadership

Microsoft 365 expertise

SharePoint governance

Portfolio management

Cybersecurity awareness

Stakeholder engagement

Change management

Education

Degree in Computer Science, Information Systems, Business Technology, or related discipline

Tools

Microsoft 365

SharePoint

Job description

Are you a strategic technology leader who excels at connecting people, processes, and technology to deliver business value?

Strathcona County is seeking a collaborative and forward-thinking Manager, IT Application and Productivity Services to lead the evolution of our enterprise applications and digital workplace platforms.

Reporting to the Director, Information Technology Services, you will provide leadership for key application, productivity, and collaboration services that support employees across the organization. You will play a critical role in shaping the County's Microsoft 365 roadmap, strengthening the security and governance of our digital workplace, optimizing application services, and ensuring technology investments align with organizational priorities. Your leadership will help drive operational excellence, innovation, and continuous improvement while enabling exceptional service delivery for our community.

Key Responsibilities:

• Provide strategic and operational leadership for enterprise application and productivity service teams
• Lead the development and execution of the County's Microsoft 365 ecosystem roadmap to support organizational priorities and enhance the employee experience
• Oversee the governance, security, performance, and continuous improvement of SharePoint and related collaboration platforms
• Drive application portfolio management and rationalization initiatives to improve efficiency, reduce complexity, and maximize business value from technology investments
• Ensure enterprise applications remain reliable, secure, and responsive to evolving business needs and operational requirement
• Partner with business leaders, stakeholders, and technology teams to identify opportunities for innovation and service enhancement
• Lead strategic planning, prioritization, budgeting, resource allocation, and service delivery within the portfolio
• Foster a culture of collaboration, accountability, inclusion, and continuous learning while supporting the growth and development of staff
• Champion organizational change initiatives and support the adoption of modern digital workplace technologies
• Monitor industry trends, emerging technologies, and best practices to inform future technology strategies and investments

Qualificationsand Skills:

• Degree in Computer Science, Information Systems, Business Technology, or a related discipline
• Minimum of 10 years of progressively responsible experience in information technology, enterprise applications, digital workplace services, or related technology environments including at least 5 years in a leadership role managing technical teams, supervisors, or complex operational function
• Experience developing and implementing technology strategies, roadmaps, and governance frameworks
• Strong knowledge of Microsoft 365 technologies, including collaboration, productivity, and content management platforms
• Experience with SharePoint governance, security, administration, and optimization
• Knowledge of enterprise application management, application lifecycle practices, and portfolio rationalization
• Understanding of cybersecurity principles, information management, risk mitigation, and technology governance
• Knowledge of enterprise architecture concepts and integration of business applications
• Strategic thinker with the ability to align technology investments to organizational outcomes
• Exceptional relationship-building, stakeholder engagement, and communication skills
• Strong analytical and problem-solving abilities with a focus on continuous improvement
• Demonstrated success leading through change and managing competing priorities
• Ability to influence decisions, build consensus, and foster collaboration across diverse teams
• Commitment to creating an inclusive, respectful, and high-performing workplace culture

Conditions of Employment:

• Submission of a Satisfactory Criminal Record Check

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

• Competitive salary and comprehensive benefits package, which includes:
  • Extended health and dental coverage
  • Health and wellness spending account
  • Life and disability insurance
  • Retirement and pension programs
  • Management Flex time program
  • Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace
  

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.