Manager, Instructional Support

RGIT Australia; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Flexible health benefits

Job summary

Alberta Machine Intelligence Institute (Amii) in Edmonton is seeking a Manager, Instructional Support to lead the development, deployment, and growth of cross-team instructional design and knowledge management systems across Amii training content.

Reporting to the Director, AI Literacy, you will oversee literacy functions to ensure effective, consistent learning across K–12, higher education, and industry, while mentoring junior team members and driving process improvements.

Qualifications

• Post-secondary degree in Business, Education, Machine Learning, or related field.
• 1+ years of leadership experience (nice to have).
• Experience developing learning paths specialized to target audiences.
• Experience with a variety of educational technologies and online learning tools (nice to have).
• Experience in public speaking and facilitation (nice to have).

Responsibilities

• Establishes and maintains the Amii Instructional design process to ensure consistency across Amii training content.
• Drives cross-team instructional design and knowledge management systems across all Amii training content.
• Establishes program design workflows, infrastructure, and standards to support content development and resource sharing.
• Maintains and improves systems and tools in the organization that lead to measurable efficiency gains.
• Mentors direct reports on career development and progression, drawing lessons for coaching opportunities.
• Represents the organization at conferences, workshops, and industry events.

Skills

Leadership experience

Learning path design

Public speaking & facilitation

Education

Post-secondary degree in Business, Education, Machine Learning, or related field

Tools

Educational technologies

Online learning tools

Job description

“Are you excited to lead a talented team of Instructional Designers and our Librarian to elevate AI literacy across Canada? We’re looking for a collaborative leader to build robust cross-team processes and structural supports for programs spanning K–12, higher education, and industry. If you're passionate about empowering educators and driving consistent, high-impact learning design, I want to hear from you.”

About Amii

Alberta Machine Intelligence Institute (Amii) is one of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

About the Role

The Manager, Instructional Support supports the development, deployment, and growth of Amii’s cross-team instructional design and knowledge management systems. The Manager, Instructional Support oversees core Amii literacy functions to ensure effective, consistent, and world-class learning across all Amii training content.

Reporting to the Director, AI Literacy, the Manager, Instructional Support is a key member of the Training team, actively contributing to the execution of Amii’s commitment to nurturing an AI-literate future. This position focuses on driving instructional design and knowledge management across all Amii training content.

The position focuses on achieving excellence in three main accountabilities:

• Instructional Design Processes and Structures
• Team Success

Key Responsibilities:

• Establishes and maintains the Amii Instructional design process to ensure consistency across Amii training content
• Drives cross-team instructional design and knowledge management systems across all Amii training content
• Establishes program design workflows, infrastructure, and standards to support content development and resource sharing
• Maintains and improves systems and tools in the organization that lead to measurable efficiency gains
• Encourages and identifies problem-solving approaches to work while acting as a collaborator
• Approaches personal development and learning opportunities collaboratively and draws lessons for future coaching and people leadership opportunities
• Identifies opportunities for efficiency and takes tangible actions to execute improvements
• Provides supervision to junior team members by overseeing and refining their work, and managing approval processes as required
• Mentors direct reports on career development and progression, drawing lessons for coaching opportunities
• Fosters a collaborative work environment by facilitating teamwork and the exchange of ideas among team members
• Encourages and maintains a problem-solving approach to work while acting as a coach and collaborator
• Identifies and addresses knowledge gaps, providing solutions or resources to bridge them
• Functions as a point of escalation for addressing challenges and facilitating the resolution of problems
• Conducts performance reviews for direct reports
• Calendar management, meeting attendance, informing oneself of and abiding by policies and procedures, and submitting expenses
• Participates in organizing and executing organizational events
• Represents the organization at conferences, workshops, and industry events
• Fulfills additional duties to support organizational goals as needed

Qualifications:

• Post-secondary degree in Business, Education, Machine Learning, or related field
• 1+ years of experience in a leadership capacity in industry or academic setting (nice to have)
• Experience developing learning paths specialized to target audiences
• Experience with a variety of educational technologies and online learning tools (nice to have)
• Experience in public speaking and facilitation (nice to have)

Attributes and Expectations:

• Successfully manages multiple competing priorities in a fast-paced environment
• Works independently and makes informed decisions through a collaborative lens
• Demonstrates strong interpersonal communication skills, both verbal and written
• Establishes credibility while influencing team members to achieve common goals
• Identifies the needs of stakeholders and creates/drives new solutions

What you'll love about us

• A professional yet casual work environment that encourages the growth and development of your skills.
• Gain access to the Amii community and events
• A chance to learn from amazing teammates who support one another to succeed.
• Competitive compensation, including paid time off and flexible health benefits.
• A modern office located in downtown Edmonton, Alberta.

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and won’t be used in the selection process.