Manager, Infrastructure and Cloud Services

Kibbi; Ottawa; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Pension plan with contributions

Flexible time off

Learning & development support

Onsite parking

Job summary

General Dynamics Mission Systems-Canada is seeking a Senior Manager to lead Infrastructure and Cloud Services, ensuring reliable, secure and modern platforms across Canada and the UK. You will guide cloud adoption, manage data protection, and drive transformation toward an IaC, cloud-native operating model.

You will oversee a skilled team, establish governance, budgets, and performance metrics, while sustaining compliant, cost-effective services and strategic vendor partnerships.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of progressive IT infrastructure experience.
• 5+ years in a leadership role managing technical teams.
• Demonstrated experience leading enterprise infrastructure environments within complex organizations.
• Strong experience managing AWS and Azure platforms.
• Strong experience managing Microsoft 365 services.
• Strong experience managing VMware environments.
• Experience managing enterprise SAN and NAS environments.
• Experience with backup, disaster recovery, and business continuity programs.
• Experience working in regulated or security-sensitive environments.
• Familiarity with AI/ML models preferred.

Responsibilities

• Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
• Ensure platforms are secure, reliable, resilient, compliant, and cost-effective.
• Oversee incident management, service restoration, disaster recovery, capacity planning, lifecycle management, and continuous improvement.
• Drive cloud adoption, modernization, automation, Infrastructure-as-Code, monitoring, and platform governance.
• Establish operational standards, SLAs, KPIs, and audit-ready controls.
• Lead and develop a high-performing team with recruitment and talent development.
• Manage infrastructure budgets, vendor performance, contracts, business cases, and technology investments.

Skills

Leadership

Incident management

Cloud adoption

Automation

Strategic planning

Communication

Security compliance

Team development

Education

Bachelor's degree in IT/CS/Engineering

Tools

AWS

Azure

VMware

Microsoft 365

Terraform

Ansible

PowerShell

Job description

Build bold. Deliver impact. Win together.

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here. Every day, your skills will directly impact programs that matter.

Job Description

The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology platforms across Canada and the United Kingdom.

This role leads the teams responsible for cloud platforms, server infrastructure, virtualization, storage, backup and recovery, Microsoft 365 services, identity services, enterprise compute, and associated operational technologies. You will provide both technical leadership and people leadership while driving the organization's transition from legacy infrastructure toward a modern, cloud-enabled operating model.

The successful candidate will be an execution-oriented leader with strong operational discipline, capable of delivering stable services while simultaneously leading modernization initiatives across AWS, Azure, Microsoft 365, virtualization, storage, and hybrid infrastructure environments.

Key Responsibilities

• Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
• Ensure critical platforms are secure, reliable, resilient, compliant, and cost-effective.
• Oversee incident management, service restoration, disaster recovery, capacity planning, lifecycle management, and continuous improvement.
• Drive cloud adoption, workplace modernization, automation, Infrastructure-as-Code, monitoring, and platform governance.
• Establish operational standards, service-level metrics, KPIs, and audit-ready controls.
• Lead and develop a high-performing team while managing recruitment, performance, workforce planning, and talent development.
• Manage infrastructure budgets, vendor performance, contracts, business cases, and technology investment decisions.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of progressive IT infrastructure experience.
• 5+ years in a leadership role managing technical teams.
• Demonstrated experience leading enterprise infrastructure environments within complex organizations.
• Strong experience managing AWS and Azure platforms.
• Strong experience managing Microsoft 365 services.
• Strong experience managing VMware environments.
• Experience managing enterprise SAN and NAS environments.
• Experience with backup, disaster recovery, and business continuity programs.
• Experience working within highly regulated or security-sensitive environments.
• Experience working with or familiarity with AI/ML models is preferred.

Technical Experience and areas of focus:

• Cloud & Infrastructure: AWS, Azure, hybrid cloud architecture, cloud security and governance, Infrastructure as Code (IaC), and cloud cost management
• Infrastructure: VMware, Windows Server, Linux, Active Directory/Entra ID, DNS/DHCP, enterprise monitoring, and infrastructure management
• Storage, Backup & Disaster Recovery: SAN/NAS technologies, enterprise backup and recovery, data replication, and disaster recovery platforms
• Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Entra ID, Intune, and Microsoft Defender
• Automation & DevOps: PowerShell, Terraform, Ansible, CI/CD, and platform automation

Additional Information

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

The hiring range for this position is $120,000 - $160,000 CAD annually. This role is eligible for a management incentive plan. Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

• Relevant experience
• Technical and non-technical skills
• Education and certifications

Benefits

• Comprehensive medical, dental, and vision coverage for you and eligible dependents from day one (no cost), including flexible benefits options (HCSA) emergency travel insurance, and 24/7 virtual care services.
• Employee & Family Assistance Program (EFAP), onsite fitness facilities, and employee resource groups.
• Defined Contribution Pension Plan with employer contributions after 3 months, RRSP access from day one, and financial planning support.
• Flexible time off including vacation, holidays, parental leaves with top-up options, sick leave, and disability programs.
• Career development through learning platforms, educational assistance, mentoring, and reimbursement of professional memberships.
• Additional perks such as employee discounts, free onsite parking, social clubs, and an annual scholarship program for employees’ children.

Why join us?

• Purposeful Innovation: You’ll work on innovations that genuinely make a difference. You’ll apply advanced thinking, design expertise, and practical problem-solving to help equip military and allied forces with leading-edge systems. You’ll be surrounded by some of the brightest minds in the defence sector, contributing to next-generation technologies in an environment that celebrates creativity, new ideas, and modern solutions.
• Connection: We believe people do their best work when they feel they belong, and their ideas can flourish. Different perspectives, experiences, and ways of thinking help us innovate and grow. Strong relationships with our teammates help us unite, overcome challenges, and deliver the world-class quality we’re known for. Here, we are committed to inclusivity and ensures every individual feels valued, respected, and empowered.
• Challenging and Rewarding Career Pathways: Your career path matters to us. From mentorship and regular check-ins with your leader to educational support, professional certifications, and continuous training, you’ll have the resources you need to thrive. We encourage internal mobility so you can explore different business areas, broaden your skillset, and expand your network. You’ll be working on high-profile, impactful projects that challenge your skills, expand your expertise, and allow you to both learn from mentors and guide others along the way.

Accommodation

If you require accommodation during any stage of the application process, please contact Human Resources via [e-mail].