Manager - Income Processing, Asset Servicing (18-month contract)

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading bank is hiring a Manager for Income Processing on an 18-month contract in Toronto. The successful candidate will be responsible for overseeing the income processing team, driving operational efficiency, and ensuring compliance with regulations. Applicants should have experience in Asset Servicing and strong technical skills. A competitive rewards program and flexible vacation policies are among the attractive benefits offered.

Benefits

Professional development opportunities

Diverse benefits program including bonuses

Inclusive workplace culture

Qualifications

• Prior experience in Asset Servicing with a focus on Income Processing.
• Deep knowledge of income processing and stock loan transactions.
• Familiarity with various financial systems.

Responsibilities

• Oversee end-to-end processing of income events.
• Drive high operational efficiency.
• Monitor transactions and manage team performance.

Skills

Asset Servicing experience

Strong knowledge of income processing

Technical aptitude (SQL, VBA, Access, Excel)

Education

Completion of the Canadian Securities Course

Tools

Broadridge systems (ADP, Gloss, IMPACT)

DTC

CDS

Clearstream

BNP

Citi

HSBC

Job description

Manager – Income Processing, Asset Servicing (18‑month contract)

Location: Canada – Ontario – Toronto

As a key leader within the Asset Servicing team, you will oversee the end‑to‑end processing of all income events managed by the Income Processing team. You will drive operational excellence, mitigate risk, and foster a high‑performance culture aligned with the bank’s strategic objectives and regulatory standards.

Responsibilities

• Drive a customer‑focused culture to deepen client relationships and leverage broader bank capabilities
• Organize, prioritize, and supervise workflows to maintain high operational efficiency in Income Processing
• Monitor work in progress and provide direction and follow‑up as needed
• Check and authorize various components of income transactions and monitor outstanding payments from depositories, issuers, and financial institutions
• Assist in implementing new processes and systems, identifying challenges, and pursuing opportunities to improve efficiency
• Solve complex problems by identifying root causes and developing preventative solutions
• Ensure accurate and timely completion of transactions and respond professionally to internal and external inquiries
• Provide technical expertise and specialized assistance related to Income Processing
• Support team development through monthly coaching, feedback, and training/cross‑training initiatives
• Assist in preparing performance appraisals and fostering a high‑productivity environment
• Review and sign off on team outputs to manage risk and minimize losses
• Ensure procedural and management controls are followed and escalation procedures are adhered to
• Review control accounts and ensure timely clearing of outstanding items
• Provide cross‑functional support during high volumes and special projects
• Perform ad‑hoc functions and sundry duties as required
• Consider the bank’s risk appetite and culture in daily decision‑making
• Ensure effective business controls are in place to meet obligations related to operational, regulatory, AML/ATF, and conduct risk

Qualifications

• Prior experience in Asset Servicing, with a strong focus on Income Processing
• Completion of the Canadian Securities Course (preferred)
• Deep knowledge of income processing, stock borrow‑loan transactions, fail trades, and market entitlement compensations
• Technical aptitude with experience in SQL, VBA, Access, Excel
• Familiarity with Broadridge systems (ADP, Gloss, IMPACT), DTC, CDS, Clearstream, BNP, Citi, HSBC

Benefits

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day
• Diversity, Equity, Inclusion & Allyship – we strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias‑free practices and inclusive values across Scotiabank
• Accessibility and Workplace Accommodations – we value the unique skills and experiences every individual brings to the bank and are committed to creating and maintaining an inclusive and accessible environment for everyone

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future,” we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Candidate will apply directly online. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.