Manager - Imaging Services

Kingston Health Sciences Centre; Kingston; On-site; CAD 125,000 - 150,000; Full time

Job summary

Kingston Health Sciences Centre invites applications for a Manager, Imaging Services. Lead imaging teams across modalities, drive access, quality, and efficiency while advancing KHSC's strategic priorities. Role emphasizes collaboration with physicians, educators, and regional partners.

The ideal candidate will bring strong healthcare leadership, a track record of improving access to care, and experience with Lean and PDSA methodologies to guide continuous quality improvement.

Qualifications

• Experience leading multidisciplinary teams in a healthcare setting.
• Ability to manage budgets and capital planning.
• Strong data-driven approach to improvement (Lean/PDSA).

Responsibilities

• Lead High-Performing Teams: recruit, develop, mentor and support engaged professionals; foster accountability and collaboration; provide coaching and succession planning; lead within a unionized environment.
• Improve Access and Patient Care: drive operational excellence; monitor patient flow and service performance; develop strategies to improve access and patient experience; ensure high-quality, safe patient-centred care.
• Champion Quality Improvement: lead continuous quality initiatives using Lean and PDSA; establish performance indicators and use data for decisions; identify improvement opportunities.
• Drive Strategic and Operational Success: translate priorities into actionable plans; lead transformational projects; build partnerships with physicians and leaders; support growth and planning.
• Oversee Resources and Financial Performance: manage budgets; lead workforce planning; participate in procurement and lifecycle planning; ensure stewardship.
• Promote Safety and Compliance: ensure compliance with legislative, accreditation, quality and safety requirements.

Skills

Leadership

Stakeholder collaboration

Data-driven improvement

Tools

Lean

PDSA

Job description

Medical Imaging Program
Kingston Health Sciences Centre (KHSC)
Kingston, Ontario
Full-Time | Days
Salary Range: $124,719 - $149,663 per year + benefits/pension

This is the Place.

At Kingston Health Sciences Centre, we believe exceptional patient care starts with exceptional people. As one of Canada's leading academic health sciences centres, KHSC brings together world-class clinical care, research, and teaching to serve patients across southeastern Ontario and beyond.

We are seeking an experienced, collaborative, and inspiring leader to join our Medical Imaging Program as a Manager, Imaging Services. This is an exciting opportunity to lead highly skilled multidisciplinary teams, influence strategic initiatives, improve access to care, and help shape the future of diagnostic imaging services across our organization.

If you are passionate about healthcare leadership, operational excellence, quality improvement, and developing high-performing teams, This is the Place for you.

About the Role

As Manager, Imaging Services, you will provide operational and people leadership for assigned Medical Imaging modalities across KHSC. You will be accountable for patient access, service quality, workforce planning, resource management, quality improvement initiatives, financial stewardship, and staff engagement.

You will work closely with Radiologists, clinical leaders, educators, learners, regional partners, and interdisciplinary teams to ensure safe, efficient, patient-centred care while advancing KHSC's strategic priorities.

This role is ideal for a leader who thrives in a complex healthcare environment, embraces innovation, and can successfully guide teams through continuous change and improvement.

What You'll Do

Lead High-Performing Teams

• Recruit, develop, mentor, and support engaged healthcare professionals.
• Foster a culture of accountability, respect, inclusion, and collaboration.
• Provide coaching, performance management, succession planning, and professional development opportunities.
• Lead effectively within a unionized environment.

Improve Access and Patient Care

• Drive operational excellence across assigned imaging services.
• Monitor patient flow, wait times, utilization, and service performance.
• Develop innovative strategies to improve access, efficiency, and patient experience.
• Ensure high-quality, safe, and patient- and family-centred care delivery.

Champion Quality Improvement

• Lead continuous quality improvement initiatives using methodologies such as Lean and PDSA.
• Establish meaningful performance indicators and use data to drive decision-making.
• Identify opportunities to improve processes, outcomes, safety, and operational effectiveness.

Drive Strategic and Operational Success

• Translate organizational priorities into actionable plans.
• Lead and support transformational projects and change initiatives.
• Build strong partnerships with physicians, departmental leaders, and regional stakeholders.
• Support program growth and long-term strategic planning.

Oversee Resources and Financial Performance

• Manage operational and capital budgets responsibly.
• Lead workforce and capacity planning activities.
• Participate in equipment lifecycle planning, procurement, and implementation.
• Ensure responsible stewardship of departmental resources.

Promote Safety and Compliance

• Ensure compliance with legislative, accreditation, quality, and safety requirements