Manager HR Technology Operations

BCI; Victoria; Hybrid; CAD 124,000 - 144,000; Full time

Job summary

A leading investment management firm is seeking a Manager, HR Technology Operations to manage its Workday HRIS. This includes overseeing technical support for users, optimizing the HR system, and managing vendor relationships. The ideal candidate will have over 8 years of progressive experience in HR technology, particularly in system implementation and organizational skills. The role offers an annual salary range between CAD $124,000 and $144,000 along with a competitive benefits package.

Benefits

Performance-based incentive plan

Comprehensive health & dental benefits

Defined benefit pension plan

Paid time off

Qualifications

• 8+ years of experience in human capital management systems/HR Technology.
• Proven track record of HRIS system implementation, preferably Workday.
• Strong organizational skills with attention to detail and data integrity.

Responsibilities

• Oversee the day-to-day administration of the HRIS.
• Provides technical support to HRIS users and resolves issues.
• Manage relationships with HRIS and AMS vendors.

Skills

Human capital management systems

HR Technology

Problem-solving

Communication skills

Data analysis

Education

Bachelor's degree or equivalent

Tools

Workday

HRIS

Job description

About Us:

With $295.0 billion of gross assets under management, as of March 31, 2025, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector and one of the largest asset managers in Canada. BCI seeks investment opportunities around the world and across a range of asset classes that convert savings into productive capital. Our investment returns play a significant role in helping our institutional clients build a financially secure future for their beneficiaries.

POSTING CLOSE DATE:

February 2, 2026

Join BCI as Manager, HR Technology Operations:

Be the driving force behind our Workday ecosystem. You'll be the go‑to expert shaping how a $295B Canadian pension fund leverages technology to attract, develop, and retain world‑class talent. This isn't just system administration—it's your chance to design an enterprise‑wide HR platform, lead strategic vendor partnerships, and make a measurable impact on how one of Canada's premier institutional investors empowers its people to deliver exceptional results.

The Opportunity

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a member of the broader HR team, the Manager, HR Technology Operations is responsible for managing and maintaining the corporation’s HRIS (Workday). The Manager oversees the optimization of the HRIS to ensure it successfully supports business requirements and manages the contract and relationship with external vendors (AMS provider and Workday).

Who You Will Work With

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s mandate. The HR department adds value as a strategic business partner, an enabler of change when mandates shift, and serves as a trusted advisor to the CEO/CIO, executive, and the board on all people matters.

HR supports every person at BCI and serves as a trusted partner to all departments on strategic initiatives and day‑to‑day HR matters. By focusing on our talent, we ensure the organization has the right people with the right skills supporting and delivering on investment strategies for the benefit of our clients.

What You Bring

• 8+ years of progressive experience in human capital management systems/HR Technology, including time in a leadership or supervisory role, preferably in an investment management organization
• Proven track record of HRIS system implementation; preference given to Workday
• Strong organizational skills with a high attention to detail and a commitment to data accuracy and integrity
• Strong problem‑solving capabilities
• Ability to explain difficult concepts and persuade others to adopt a point of view
• Achieves results using informal social networks, unwritten informal structure, culture, and the rules of the organization
• Proficiency and confidence when dealing with a diverse range of professionals in a proactive and confidential manner; supported by effective communication skills
• Working level understanding of employment legislation and the HR industry
• General understanding of the investment industry preferred
• Strong data analysis knowledge an asset

What You Will Do

• Subject Matter Expert (SME) of Workday (HCM and HR Core)
• Oversees the day‑to‑day administration of the HRIS:
  • Provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model
  • Resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges
  • Provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned
  • Supports HRIS SMEs in the effective running of the modules for which they are responsible
• In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests
• Collaborates with business product owners (e.g., Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system integrity
• Oversees the regular maintenance and optimization of the HRIS by ensuring updates and changes are properly implemented and communicated
• Manages vendor releases, providing communication and guidance to HRIS SMEs to ensure required configuration and testing is completed for their respective modules prior to rollout
• Proposes and implements, with support from external vendor(s) as needed, new solutions to improve HR processes or overall user experience for the corporation
• Under the guidance of the Senior Manager, People Analytics and Workforce Planning, ensures proper data integrity and audit controls
• Participates in defining system requirements and testing and deploying solutions; ensures there is a match between solutions and organizational system needs
• Provides user support through documentation, developing and facilitating training, and creating supporting materials
• Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes as appropriate
• With support from Organizational Change Management specialists, ensures effective communication of HRIS updates to HR department, staff, and managers
• Participates in, and provides support to, broader HR team projects, as required
• May supervise 1-2 HR Advisors, Analysts or Technicians
• Ensures compliance with Data Privacy and Protection Guidelines and legislation
• Other duties and projects as may be required.

Strong Preference will be given to candidates with the following experience:

• Security administration and configuration
• Workday Advance Compensation – bonus and stock plans, stock administration
• Workday Prism, Workday Journeys, Benefits, Payroll, Talent Optimization and Learning, and Recruitment
• Enterprise Interface Builder (EIBs) across various modules
• Calculated Fields and Report Writing (Advanced and Matrix reports), including Dashboards and Discovery Boards
• Docs for Layouts functionality – Compensation Statements and Performance Review Documents

Where You Will Work

This role can be based in either our Victoria or Vancouver office. We are an in‑person collaborative organization with the flexibility to work remotely 1‑day a week.

Salary Range

The annualized base salary range for this Victoria‑based role is CAD $124,000 to $144,000.

BCI offers a competitive total rewards package, including a performance‑based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan, and paid time off. We pay our people competitively in the markets in which we operate and with consideration for internal equity and job structure. The base salary will consider factors such as the individual's skill set, experience, and internal equity. We aim for actual pay to be around the market median for expected performance and the upper quartile for excellent performance. Actual salaries may vary based on experience and expertise.

Next Steps

To apply online, please submit your resume promptly. Applications will be actively reviewed, and those selected for an interview will be contacted. We welcome all qualified candidates who are legally authorized to work in the country where this job is located. If you do not have authorization, or if your work permit has restrictions or is due to expire within 12 months, please inform our recruitment team if shortlisted.

At BCI, we value diversity and foster an inclusive culture where all employees can thrive. We are performance and client‑focused, valuing integrity, and we want to know you if you share these values. We recognize that some skills can be learned on the job and encourage everyone to apply. If you require accommodations for the recruitment process, such as alternate formats of materials or accessible meeting rooms, please contact us at [e-mail].

To learn more about working with BCI, including our comprehensive benefits packages, our commitment to equity, diversity and inclusion and the recruitment process visit our BCI Careers Page.

BCI does not accept unsolicited resumes or candidate submissions from third‑party recruitment agencies, executive search firms, or staffing suppliers unless they have an existing contractual agreement with our organization. Our approved vendor relationships are established for particular recruitment requirements and do not extend to general job postings on our website or other platforms. Any candidate information or resumes submitted by suppliers not approved by BCI will be deemed unsolicited and will not be reviewed or considered. BCI will not be liable for any fees, commissions, or charges related to unsolicited candidate submissions or recruitment services.