manager, hotel

IGA; Ste. Rose du Lac; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading grocery chain is seeking a Deli Manager for their Ste. Rose du Lac location. The role requires managing operations, coaching staff, and ensuring exceptional customer service while adhering to safety protocols. Ideal candidates will have strong leadership skills and a commitment to fostering a positive shopping experience. Full-time, on-site position with competitive hourly wages ranging from $15.00 to $29.00.

Qualifications

• Full knowledge of department operations and total store operations.
• Experience in a similar management role is preferred.

Responsibilities

• Lead and manage staff to achieve high levels of customer service.
• Control budgets, labour costs, inventory, and product presentation.
• Implement corporate policies and ensure regulatory compliance.

Skills

Excellent oral and written communication skills

Proficiency in Microsoft Office Suite

Ability to work independently in a fast-paced environment

Job description

Sobeys Capital Incorporated operates 1,500 stores across Canada under several banners, including IGA. This posting is for a manager position at an independently operated franchised store.

Job Overview

The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The role includes leading and managing staff to achieve high levels of customer service while adhering to food safety protocols, corporate policies, and health & safety regulations. The manager will also control budgets, labour costs, inventory, product presentation, and merchandising. Coaching, motivating, and developing team members to foster customer loyalty and engagement is a core focus.

Key Responsibilities

• People Leadership
  • Create a coaching and development culture that embraces a passion for food.
  • Demonstrate outstanding leadership and serve as a role model.
  • Manage direct reports, including selection, orientation, training, performance management, succession planning, and compensation.
  • Communicate operational requirements and changes to department employees.
• Customer Offering
  • Create a shopping experience that engages customers and enhances loyalty, sales, and profit.
  • Provide superior customer service to meet customer needs.
  • Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends.
  • Order, receive, organize, rotate, merchandise, and present products in accordance with company standards.
  • Execute winning conditions as required.
• Policy / Regulatory Adherence
  • Lead the implementation of all corporate policies, initiatives, and standard operating procedures.
  • Ensure department and employees comply with OH&S, food safety, and other regulatory requirements.
  • Submit all relevant documentation accurately and on time.
• Financial
  • Ensure the department achieves financial targets and maximizes sales and margins.
  • Perform sales forecasting, variance analysis, and corrective actions.
  • Control labour costs and manage the department budget.
• Personal / Professional Development
  • Attend training and keep abreast of industry trends.
  • Provide recommendations on pricing, promotions, and product policies.
• Employee Engagement
  • Support an environment of employee engagement and act as the employer of choice.
  • Lead community and charitable events and activities.
• Other Duties
  • Coordinate maintenance of department equipment and repairs.
  • Provide feedback for continuous improvement.
  • Maintain a clean and safe working environment as per company requirements.
• What You Bring to the Table
  • Excellent oral and written communication skills.
  • Full knowledge of department operations and total store operations.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently in a fast‑paced environment.

Location & Compensation

• Ste. Rose du Lac, MB
• On-site work
• Hourly salary $15.00 – $29.00
• Permanent employment, full time
• Starts as soon as possible