Manager, High Risk Client Management

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A major financial institution in Toronto is seeking a Manager for High Risk Client Management to oversee risk assessments, ensure compliance with AML regulations, and support high risk client onboarding. The ideal candidate will have strong knowledge of financial crimes, excellent organizational skills, and proficiency in Microsoft Office. This full-time position offers a comprehensive rewards program and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

Opportunities for professional growth

Dynamic and collaborative work environment

Qualifications

• Demonstrated knowledge of financial and money laundering crimes.
• Working knowledge of AML compliance requirements and regulations.
• Ability to work within strict deadlines.

Responsibilities

• Manage execution of HRC processes and ensure regulatory compliance.
• Review and approve completed EDD risk assessments.
• Support team performance through coaching and sharing best practices.

Skills

Strong Financial Crimes, AML/Fraud knowledge

Investigative skills

Problem solving skills

Organizational skills

Language skills (Mandarin/Cantonese)

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office Outlook

Microsoft Excel

Microsoft Word

Job description

Job Description

What is the opportunity?

The Manager, High Risk Client Management (HRCM) supports the Senior Manager, HRCM by supporting execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

What will you do?

• Partner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach;
• Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met;
• Review and approve completed EDD risk assessments, where applicable.
• Support individual and team performance through effective coaching, feedback, and sharing of best practices;
• Provide feedback and support to the business and/or stakeholders to ensure adherence to AML/CTF compliance requirements and to mitigate any financial, regulatory, reputational and legal risk exposure to RBC;

What do you need to succeed?

Must have

• Post-secondary education or equivalent experience
• Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing.
• Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (within law Working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates.
• Highly developed organizational skills and the ability to work within strict deadlines;
• Skilled in Microsoft Office Outlook, Excel, Word applications (Level 2 or above).
• Strong investigative and problem solving skills.
• Language skills (Mandarin/Cantonese).

Nice to have

• CAMS designation
• CSC or equivalent (for Capital Markets)

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

Job Skills

Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-12

Application Deadline: 2025-11-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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