Manager, Global Incentive Compensation

Salesforce; Toronto; On-site; CAD 107,000 - 147,000; Full time

Job summary

Salesforce is seeking a Product Manager to shape the future of our sales compensation and revenue planning platforms, blending deep domain expertise in incentive compensation with a strong grasp of applied AI. You'll own product decisions that directly impact how organizations plan, calculate, and optimize sales compensation — while pushing our roadmap toward smarter, AI-powered capabilities.

You will utilize your deep technical competencies and functional business expertise to identify,

Qualifications

• 4+ years of product management experience, with meaningful time in sales compensation/incentive compensation, or related sales performance management (SPM) domains.
• Prior experience working as product owner on scrum teams.
• Strong analytical skills; comfort working through compensation math, plan logic, and edge cases.
• Excellent cross-functional collaboration and communication skills — you can talk comp plans with finance and model architecture with engineers.
• Hands-on familiarity with AI/ML product development — you understand what LLMs and predictive models can (and can't) reliably do.

Responsibilities

• Define and drive the product vision and roadmap for sales compensation features.
• Identify opportunities to embed AI/ML into compensation workflows — anomaly detection, predictive quota modeling, natural-language plan configuration, or automated checks.
• Partner with engineering, design, and data science to scope, prioritize, and ship features from concept to GA.
• Evaluate and responsibly apply AI capabilities — balancing innovation with accuracy, auditability, and trust.
• Translate complex compensation business rules into clear product requirements.
• Create effective presentation and communicate roadmap, trade-offs, and outcomes to stakeholders and leadership.
• Implement as product owner in the Agile process from requirements gathering to deployment: deliver user stories, refine with dev/QA, prioritize backlog.
• Develop E2E testing strategy with stakeholders and collaborate with Operations.
• Work with sales operations, finance, and customer-facing teams to understand pain points and validate solutions.
• Define success metrics, run experiments, and iterate based on data.

Skills

Product management

Scrum / Agile

Analytical skills

Cross-functional collaboration

Communication skills

AI/ML product development

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a Product Manager to help shape the future of our sales compensation and revenue planning platforms, blending deep domain expertise in incentive compensation with a strong grasp of applied AI. You'll own product decisions that directly impact how organizations plan, calculate, and optimize sales compensation — while pushing our roadmap toward smarter, AI-powered capabilities.

You will utilize your deep technical competencies and functional business expertise to identify, evaluate, and develop systems and procedures that meet business user requirements and follow general IT and Finance audit guidelines. To do this successfully, you will work closely with multi-functional teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process issues and communicate technical solutions to the internal partners is essential to your success in this role.

What You’ll Do

• Define and drive the product vision and roadmap for sales compensation (incentive comp, quota, territory, or commission management) features
• Identify opportunities to embed AI/ML into compensation workflows — e.g., anomaly detection in payouts, predictive quota modeling, natural-language plan configuration, or automated compliance checks
• Partner with engineering, design, and data science to scope, prioritize, and ship features from concept to GA
• Evaluate and responsibly apply AI capabilities (LLMs, predictive models, agentic workflows) — balancing innovation with accuracy, auditability, and trust, especially given compensation's financial sensitivity
• Translate complex compensation business rules (accelerators, tiers, contests, clawbacks, multi-currency plans) into clear product requirements
• Create effective presentation and communicate roadmap, trade-offs, and outcomes to stakeholders and leadership
• Implement as product owner in the Agile process from requirements gathering to deployment:
• Deliver quality and clear user stories
• Effective refinement of user stories with development and QA teams
• Effectively prioritize work for the scrum team
• Develop E2E testing strategy with stakeholders and collaborate with Operations (responsible for execution of testing)
• Work closely with sales operations, finance, and customer-facing teams to understand pain points and validate solutions
• Define success metrics, run experiments, and iterate based on customer and usage data
  

What You’ll Bring

• 4+ years of product management experience, with meaningful time in sales compensation/incentive compensation, or related sales performance management (SPM) domains
• Prior experience working as product owner on scrum teams
• Strong analytical skills; comfort working through compensation math, plan logic, and edge cases
• Excellent cross-functional collaboration and communication skills — you can talk comp plans with finance and model architecture with engineers
• Excellent oral and written communication skills, including presentation skills and process documentation
• Hands-on familiarity with AI/ML product development — you understand what LLMs and predictive models can (and can't) reliably do, and how to design guardrails around them

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

For Ontario-based roles, the base salary hiring range for this position is CAD 107,200 to CAD 147,400 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

This posting is to fill a vacancy on our team, unless otherwise noted.