Manager, Frontline Transformation

Coke Canada; Vancouver, Calgary, Montreal; Hybrid; CAD 108,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Retirement and saving programs

Paid vacation and floater days

Learning and development resources

Job summary

Coke Canada Bottling is seeking a Manager to architect and optimize frontline field execution. You will set transformation priorities, design operating models, and define success measures across a broad network of sales and merchandising teams.

Lead pilots, align stakeholders, and ensure adoption of new tools and processes. Travel up to 25% and a base salary of 108,000 to 120,000 CAD annually accompany a comprehensive benefits package.

Qualifications

• Bachelor's Degree in Science or Business Admin (or equivalent).
• Minimum 3+ years of customer management and sales account management/development experience.
• 3+ years people leadership experience demonstrating ability to inspire and drive results as a team.
• 3+ years of managing programs that have broad and significant regional impact.
• Technically proficient and familiar with Coke Canada Field Sales tools.

Responsibilities

• Set direction for future field execution and prioritize the transformation roadmap.
• Formulate and maintain sales visitation criteria and segmentation.
• Design and optimize operating models, standards and ways of working for field selling and merchandising.
• Define business outcomes, frontline requirements, intended behaviors and success measures for transformation initiatives.
• Lead pilot design and stakeholder alignment using field feedback and performance insights.
• Collaborate with stakeholders to validate resource, service, system and readiness implications and ensure smooth handoff to deployment.
• Provide deployment, training, communications, tool enablement and adoption support.

Skills

Customer management

Sales account management

Leadership

Program management

Technically proficient

Education

Bachelor's Degree in Science or Business Admin

Tools

Spring

Spark

ESH

PowerBI

Salient

Job description

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Coke Canada Bottling is Canada's Local Bottler. We're Made Local.

Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000 diverse employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing facilities.

Coke Canada supplies some of Canada's favourite beverage brands, and we want to continue to be the leading beverage partner in Canada, creating a better future and delivering optimism by bringing sustainable value to our employees, customers, consumers, and communities.

Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World's Greatest Bottler, Built by the Best People, and we're looking for exceptional talent to help get us there.

For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.

• Work Location - This is a hybrid role with preferred locations in Vancouver, Calgary, Brampton/GTA, or Montreal. We are also open to qualified candidates located elsewhere in Canada.
• The full base salary range for this position is from $108,000.00 - $120,000.00 annually. The starting base salary offered is based on market location and may vary depending on job-related knowledge, role complexity, skills, experience, and internal equity.
• Initial Posting Close Date - November 30, 2026

About This Opportunity

Manager responsible for architecting and optimizing future field execution by identifying frontline value-creation opportunities and translating field strategy into clear operating models, standards and ways of working. Accountable for defining transformation priorities, business outcomes and success measures, and for designing pilots that improve the effectiveness of how the field sells and merchandises.

Key stakeholders for this role includeField Sales & Merchandising Frontline, Merchandising Supervisors, District Sales Managers, Field Sales Directors, Regional & National Sales, Commercial, Merch Planning & DSD Centre of Excellence, Technology, Business Solutions, Business Transformation Office, and CONA.

Responsibilities

• Set direction for future field execution, identify frontline value-creation opportunities and prioritize the transformation roadmap against business and customer priorities
• Formulate and maintain sales visitation criteria, modeling, and segmentation in collaboration with customer and planning teams
• Design and optimize future frontline operating models, execution standards and ways of working for field selling and merchandising
• Define business outcomes, frontline requirements, intended behaviours and success measures for transformation initiatives
• Lead pilot design and stakeholder alignment, using field feedback and performance insights to optimize the execution model
• Partner with stakeholders to validate resource, service, system and readiness implications and create a clear handoff from approved design to deployment
• Consult on deployment, training, communications, tool enablement and adoption insights to ensure solutions remain aligned with the approved operating model and standards

Qualifications

• Bachelor's Degree in Science or Business Admin (or equivalent)
• Minimum 3+ years of customer management and sales account management/development experience
• 3+ years people leadership experience demonstrating ability to inspire and drive results as a team
• 3+ years of managing programs that have broad and significant regional impact
• Technically proficient
• Proficient in the use of systems utilized by Coke Canada Field Sales (Spring, Spark, ESH, PowerBI and Salient)
• Knowledge of training/change management, development design, implementation, and facilitation
• Experience / comfort working with all levels within an organization up to and including executive leadership

Additional Requirements

• Travel may be required up to 25% of time. Must have valid drivers' license and vehicle.

Why work with us?

• Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
• Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
• We are committed to offering a comprehensive benefits package designed to help our employees achieve their best physical, mental, financial, and overall health and well-being. This includes a competitive compensation package, access to retirement and saving programs, family and employee assistance program, paid vacation and floater days.
• We have close, local connections with the communities in which we operate across Canada. We're determined to make a positive difference in our communities; this includes opportunities for employee volunteerism.
• We're building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our carbon footprint, and using water responsibly. For more information visit cokecanada.com/sustainability/

Coke Canada has been recognized as one of Canada's Best Employers for Diversity, and we’re committed to fostering a diverse, equitable and inclusive workplace. Together we are creating a workplace culture that values diversity, enables inclusivity and ensures everyone feels like they belong. We are aiming to ensure our diverse workforce is reflective of the communities in which we operate. Research shows that women-identifying and other marginalized individuals often hesitate to apply unless they meet 100% of the listed qualifications. If this role excites you, even if you don’t check every box, we encourage you to apply. Your unique experience and perspective could be what we’re looking for. Unless otherwise specified, this job post is for an existing vacancy.

Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For individuals requiring accommodations or support throughout the recruitment process please call 1-844-383-2653 or email [e-mail] .

Important - please note

All offers of employment at Coke Canada Bottling are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some, or all, of the following: criminal clearance, employment verification, education verification and driver's abstract review. Please advise the Talent Acquisition team if you have any questions or concerns once you are contacted for further consideration.