Manager, Expense Management

Sunlife; Toronto; Hybrid; CAD 85,000 - 128,000; Full time

Benefits offered by this job

Hybrid work environment

20 vacation days

Flexible benefits

Job summary

Sun Life is seeking a Manager in Expense Management within the RA&S team to allocate expenses, analyze unit costs, and drive the annual planning and forecasting cycle. You will partner with actuarial FP&A and other business units to deliver insights that influence strategic decisions.

This role offers a hybrid work environment, strong collaboration, and opportunities for career growth within a leading financial services company.

Qualifications

• 5–7 years of accounting experience.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple deliverables while driving results.
• Proven ability to build and maintain relationships with business partners.
• Proven flexibility, adaptability and creativity to meet deadlines.
• Experience with MS Excel and Hyperion; knowledge of Oracle, SAP, Essbase, Tableau.

Responsibilities

• Allocate expenses by product group and provide analysis to senior management.
• Prepare monthly/quarterly/ad hoc gain/gap, unit cost and commission reports.
• Lead annual planning cycle and quarterly forecasts.
• Lead the RA&S Expense Study (2–3 year cycle) and participate in expense deep dives.
• Mentor staff and support transfer of knowledge.

Skills

Analytical skills

Communication

Relationship building

Time management

Education

CPA designation

Enrolled in CPA program

Tools

Excel

Hyperion

Oracle

SAP

Essbase

Tableau

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

About the role

The Retail Advice & Solutions (RA&S) Expense Management team is responsible for providing accurate and timely financial information to enable effective management decision-making, working collaboratively with our business partners in Retail Advice & Solutions, other Canadian Business Units and Canadian and Corporate Finance.

The Manager, Expense Management, a key member of the RA&S Expense Management team, will be responsible for allocating expenses by product group for operating expenses, providing analysis to senior management with insight on gain/gap drivers, calculating and analyzing unit costs and leading the annual plan and budget process from a gain/gap perspective for both insurance and wealth.

Reporting to the Director, Expense Management and working closely with all members of the RA&S Expense Management team, this position requires a proactive, self-motivated and detail oriented individual with excellent analytical, technical and prioritization skills. It is also important for this individual to work closely with partners across the Retail Advice & Solutions organization (specifically valuation actuaries), as well as other key business units (eg. Canadian Finance, Canadian Operations & Client Experience Office (CXO)).

What will you do?

• Build and maintain strong and effective relationships with key business partners with the goal of understanding the underlying business impact
• Prepare monthly/quarterly/ad hoc gain/gap, unit cost and commission related deliverables, including Unit Cost Calculators, Commission Trend report and Quarterly Business Review (QBR)
• Perform monthly/quarterly/ad hoc analysis of results to support variance analysis and/or key driver analysis
• Collaborate with actuarial FP&A team on ad-hoc analysis of Individual Insurance and Wealth business performance to provide input to senior management
• Lead all gain/gap components of the annual planning cycle (strategic/business planning/budget) as well as quarterly forecasts.
• Lead the RA&S Expense Study (every 2 - 3 years)
• Participate in and support expense deep dives, as needed
• Mentor and coach staff to encourage development and support transfer of knowledge
• Perform various analyses and financial modelling as assigned

What do you need to succeed?

• 5-7 years of accounting experience
• Strong analytical and problem-solving skills with high attention to detail
• Strong verbal and written communication skills with an ability to explain complex concepts to audiences of different levels of understanding
• Strong ability to manage multiple deliverables while driving desired results
• Proven ability to build and maintain successful relationships with business partners
• Proven flexibility, adaptability, and creativity to meet deadlines and manage priorities
• Excellent PC skills, proficiency with MS Excel and Hyperion, including experience building reports
• Highly motivated with the ability to consistently seek out improvements to current processes

Preferred Skills

• Accounting designation (CPA, CMA, CGA, CA) or enrolled in accounting designation program (CPA)
• Knowledge of Insurance services and products and related market segments
• Expense and planning experience
• Excellent PC skills (Experience with Oracle, SAP, Essbase, Tableau)

Unique Requirements

• Overtime will be required during peak periods (month-end, quarter-end, plan and budget)

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards

• We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work Canada

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range

85,000/85 000 - 128,000/128 000

Job Category

Finance

Posting End Date

05/11/2026