Manager, Enterprise Risk Management and Insurance

George Brown College; Toronto; Hybrid; CAD 104,000 - 123,000; Full time

Job summary

A leading educational institution in Toronto seeks a Manager for Enterprise Risk Management and Insurance. This role involves overseeing the insurance portfolio, managing claims, and collaborating with stakeholders to enhance risk governance. Candidates should have a relevant degree and strong interpersonal skills, with a minimum of five years of compliance experience in commercial insurance. The position offers hybrid work, a competitive salary, and an equitable work environment.

Benefits

Competitive pension plan

Generous holiday and vacation time

Tuition assistance program

Discounted rates for Continuing Education courses

Qualifications

• Minimum of five years of compliance experience in commercial insurance.
• Experience in a post-secondary institution preferred.

Responsibilities

• Oversee all matters pertaining to the insurance portfolio.
• Manage claims and organize renewal of policies.
• Develop and implement insurance programs.
• Conduct risk assessments and enhance risk management culture.

Skills

Excellent people skills

Interpersonal communication

Negotiation skills

Attention to detail

Project management

Analytical thinking

Problem-solving ability

Education

Four-year degree in Business Administration or related field

PECB Certified ISO 19600 Lead Compliance Manager

Canadian Risk Management (CRM) designation

Masters in Public Administration

Chartered Insurance Professional (CIP)

Job description

Competition Number: REQ 7074

TITLE: Manager, Enterprise Risk Management and Insurance

DIVISION: Strategic Planning and Institutional Analysis

SALARY: Payband 11, $104,000 to $122,385 annually

WORK MODALITY: Hybrid

LOCATION: 230 Richmond Street East

STATUS: FullTime Admin

VACANCY: Replacement

HOURS: 37.5

EFFECTIVE DATE: Immediately

CLOSING DATE: Open until filled.

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Description

Reporting to the Associate Vice President – Strategy, Planning, & Risk, this position provides leadership at the operational level and is responsible for overseeing all matters pertaining to George Brown College’s insurance portfolio. This includes a leadership role managing claims, renewal of policies in consultation and coordination with GBC’s insurance broker, providing expert advice to stakeholders across the organization on insurance considerations for identified activities and building collaborative relationships with insurance professionals in the sector.

Key Responsibilities

• Insurance Operations / Management of Insurance Programs
  • Provides direction for the development and implementation of cost‑effective insurance programs for business operations, partners with the respective stakeholders to project and manage incidents and third‑party claims in a timely manner to reduce the reputational and monetary damage.
  • Plays an active role in the Strategic/Governance Committees: presents and reports to the Finance & Property Committee, leads the insurance discussions at the Senior Management Committee as well as supports the CFO, AVP Strategy, Planning, and Risk, and other Corporate Management Committee members in the preparation of Board materials.
  • Collaborates with internal stakeholders to ensure that sound risk and insurance governance principals are developed at all levels of the organization.
  • Provides quantitative/numerical analysis and research to generate recommendations and insights to drive outcomes.
  • Develops new processes, enhances existing processes and ensures implementation for effective oversight of the claims management function; works directly with insurers to respond to claims.
  • Receives claims and discusses them with individuals named in claims. Assists insurance adjusters, lawyers, etc. in gathering information pertaining to claims and negotiating with the insurers to receive the best possible coverage based on the interpretation of the insurance clauses.
• Planning and Framework for Enterprise Risk Management
  • Responsible to support the development, implementation, monitoring and maintenance of the GBC‑wide risk management framework/program and initiatives that is aligned with GBC’s strategic and business plans to enhance the culture of risk management and mitigation.
• Risk Operations
  • Conducts college‑wide, multi‑disciplinary risk assessment and validation initiatives to ensure integration with GBC’s strategic and business planning cycles.
  • Works independently to manage ERM implementation engagements including risk identification by objective, risk assessment, risk response planning, setting risk tolerances/targets, engagement planning and reporting. Facilitates the ongoing creation and monitoring of plans with senior leaders and their risk working groups to reduce the top risks or the impact of these risks.
• Client Expertise/Advice Consultation and Guidance
  • A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
• Other duties as assigned.

Educational and Experience Requirements

• Four‑year degree from a recognized post‑secondary institute in Business Administration, Accounting, Economics, Public Administration, or related field.
• PECB Certified ISO 19600 Lead Compliance Manager (similar designation as CRM highlighted below) is required.
• Canadian Risk Management (CRM) or similar designation is required.
• Masters in Public Administration is preferred.
• Chartered Insurance Professional (CIP) is required.
• Minimum of five (5) years of compliance experience in commercial insurance. Experience at a post‑secondary institution is a plus.

Skills and Attributes

• Excellent people skills: managing relationships, facilitating and networking with people at all levels with divergent interests, backgrounds and goals, leading change management and continuous improvement.
• Excellent interpersonal, written and verbal communication skills to develop excellent working relationships with senior management and external stakeholders (e.g., Government representatives).
• Demonstrated ability to manage complex projects with multiple stakeholders, changing expectations and unclear objectives.
• Challenging, investigative, influencing and presentational skills with senior management and in formal committee settings and experience with project delivery. Strong negotiation skills.
• High degree of self‑motivation, resilience, adaptability and flexibility.
• Understanding of the Canadian insurance market.
• Excellent attention to detail and accuracy.
• Keen strategic thinking and business acumen.
• Sound knowledge of risk management policies, procedures and industry best practices.
• An interest in upskilling for digital world and technology trends, an openness to learning new tools and adapting how you work.
• Problem‑solving ability and comfort working with minimal supervision.
• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes

• The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post‑secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us

George Brown College prides itself on educating students through real‑world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [e-mail] confidentially.