Manager, Disability Employment Services - Tycos, Job ID#137

JVS Toronto; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A community-focused organization in Toronto seeks a Program Manager to lead the Specialized Employment Services program. The role involves developing processes, managing policies, and overseeing staff. Candidates should have a Bachelor’s Degree in Social Work or related field, along with strong communication and interpersonal skills. Experience in budget management is an asset. The position offers opportunities for significant community impact.

Benefits

Group benefit plan

Generous vacation package

Pension plan

Employee assistance program

Continuous learning opportunities

Pension plan

Paid sick time

Family care and wellness days

Qualifications

• Knowledge of Specialized Integrated Employment Services model.
• Previous Management experience is an asset.
• Experience administering budgets and financial reporting.
• Demonstrated ability to develop employees and implement performance management standards.
• Computer literate and able to learn agency systems.

Responsibilities

• Lead the start-up of the Specialized Employment Services program.
• Develop and manage policies for the SES program.
• Oversee staff management and development.
• Monitor budgets and track expenses.
• Collaborate with community organizations to enhance visibility.

Skills

Effective verbal and written communication skills

Strong interpersonal skills

Effective organization skills

Effective problem-solving skills

Time management skills

Time management skills

Education

Bachelor’s Degree in Social Work or a related field

Job description

Job Description

Who is JVS Toronto

JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do : .

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview

The JVS Specialized Employment Services, funded by MLITSD and managed by WCG, provides employment services to a variety of clients, including persons with disabilities of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field. To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development / placement services and job retention supports.

In addition, Specialized Employment Services at this location collaborate with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.

We’re looking for someone who will :

• Lead the start-up of the Specialized Employment Services (SES) program in collaboration with JVS Toronto’s leadership, developing and implementing new processes based on best practices and business requirements.
• Develop, implement, and manage policies and procedures to ensure consistent employment services across all components of the Specialized Employment Services (SES) program.
• Provide leadership to foster effective communication among staff, community partners, and funders.
• Oversee the Specialized Employment Services and Autism Spectrum Disorder (ASD) programs, establish strategic partnerships to promote and refer clients, and ensure successful program delivery and funder reporting.
• Demonstrate an in-depth understanding of disabilities (Ontario Disability Support Program client population), including learning disabilities, ADHD, ASD, and mental health challenges in vocational and employment settings.
• Apply knowledge of ODSP regulations and compliance requirements to ensure program adherence.
• Oversee all aspects of staff management, including hiring, supervision, performance evaluations, and professional development.
• Conduct case conferencing, provide client service support, and address client feedback to improve service delivery.
• Lead the ongoing development, evaluation, and continuous improvement of the SES model, ensuring compliance with funding agreements, performance targets, and expenditure requirements.
• Participate in yearly business planning, budget preparation, and funder compliance reporting.
• Monitor budgets, track expenses, and resolve financial issues as needed.
• Promote JVS Toronto Disability Service programs to diverse stakeholders.
• Develop and maintain partnerships with community organizations and funders to enhance JVS Toronto’s visibility and outreach.
• Collaborate with IT and Marketing teams to optimize program operations and resolve identified challenges.

Minimum Qualifications & Experience :

• Bachelor’s Degree in Social Work or a related field
• Knowledge of and exposure to Specialized Integrated Employment Services model
• Previous Management experience an asset
• Experience administering budgets and financial reporting
• Effective verbal and written communication skills
• Strong interpersonal skills with the ability to develop professional relationships and motivate and coach employees
• Demonstrated ability to develop employees and implement and meet performance management standards
• Effecting problem solving skills with the ability to make decisions
• Effective organization skills; detail oriented
• Effective time management skills; the ability to meet deadlines and manage competing priorities
• Computer literate; the ability to learn systems used by the agency
• A clear Police Vulnerable Sector check is required for this position

Qualified applicants are invited to submit their resume & covering letter here.

JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR.

JVS Toronto embraces diversity and encourages all qualified candidates to apply.

We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.