Manager, Digital Strategy & Planning - 18 Month Contract

Canadian Tire; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading Canadian retailer is seeking a Manager of Digital Strategy and Planning to lead digital transformation efforts. This role includes responsibility for the annual Digital Product planning process and performance management. The ideal candidate has over 5 years of experience in strategic and performance management roles and holds a relevant degree. Join us and help elevate digital capabilities to new heights.

Benefits

Competitive salaries

Store discounts

Flexible benefits program

Qualifications

• 5+ years of experience in strategy, product planning, or performance management roles.
• Expertise in leading executive-level committees.
• Proven track record in adopting new processes or technologies.

Responsibilities

• Drive digital transformation and strategic planning for the organization.
• Manage Digital capital plans and coordinate Cost-Benefit Analysis.
• Facilitate performance meetings and Digital Quarterly Business Reviews.

Skills

Stakeholder management

Change management

Organizational skills

Communication

Education

University degree in Business Administration or related field

Job description

What you will do

We are seeking a Manager of Digital Strategy and Planning to drive omni-channel value across our organization. In this role, you will be responsible for driving our Digital transformation by quarterbacking the Digital multi-year integrated planning process from ideation to CBAs and in-year performance measurement against timelines and KPIs. You will oversee the annual Digital Product planning process, Digital performance management, and ensuring alignment across Senior Leadership teams.

Digital Strategy

• Develop and manage the horizon Digital capability goals and objectives, ensuring alignment with our strategic vision
• Stay informed and communicate monthly on industry benchmarks and emerging trends to ensure our Digital strategies remain innovative and competitive
• Build and maintain an end-to-end multi-year digital roadmap, ensuring all initiatives are aligned with overall business objectives

Digital Product Annual Planning

• Own and manage the intake process for web and app enhancements across the enterprise
• Develop a Digital capital plan that prioritizes high-value initiatives, structuring, and setting up these initiatives in Planview
• Facilitate cross-functional workshops to brainstorm ideas and prioritize initiatives; manage trade‑off conversations
• Coordinate Cost‑Benefit Analysis (CBA) storytelling, review cycles, and timely approvals
• Assess resources based on strategic priorities and feasibility

Digital Performance Management

• Collect metrics, outcomes, and insights to create comprehensive monthly and quarterly Digital scorecards that track Digital KPI performance and drivers of digital performance
• Organize and facilitate weekly performance meetings with the Digital Senior Leadership Team and cross‑functional partners
• Facilitate and organize Digital Quarterly Business Reviews (QBRs) across CCO and COO SLT
• Coordinate Digital QBRs with VP and AVP teams across Digital Product, Digital Operations, eCommerce Fulfillment, TMO, and Commercial IT teams

Digital Storytelling

• Own the creation of integrated communications and press releases showcasing digital outcomes
• Assist VP Digital Experience and VP Digital Operations with preparing internal and external presentations
• Assist in fostering and promoting a strong Digital culture and performance mindset
• Serve as a versatile team player by backfilling for other team members during peak periods or absences

What you Bring

• University degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in strategy, product planning, or performance management roles, preferably within a Digital or technology‑focused environment.
• Expertise in stakeholder management, including leading executive‑level committees and councils.
• Proven track record in change management and adoption of new processes or technologies.
• Exceptional organizational skills with an eye for detail.
• Excellent written and verbal communication skills.

Join our team as we elevate our Digital capabilities to new heights. If you are a strategic thinker with a passion for driving Digital transformation and performance, we want to hear from you!

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e‑commerce capabilities, and exciting market‑leading merchandising strategies, we dream big and work as one to innovate with purpose for our customers at every level of our business. We invest in new technologies and products, double down on top talent, and drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits‑eligible employees and their families, including total well‑being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide‑ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.