Manager, Digital Design & Delivery

Dillon Consulting Limited; Ottawa; Hybrid; CAD 95,000 - 145,000; Full time

Benefits offered by this job

Employee share purchase plan

Comprehensive health benefits

Generous retirement savings plan

Flexible work hours

Learning and development opportunities

Job summary

Dillon Consulting Limited is seeking a Manager, Digital Design & Delivery to shape the firm's digital design practices across multiple locations, including Ottawa. Candidates should have 10+ years of experience in engineering or technical design and 5+ years in leadership roles focused on digital delivery. The position offers a competitive salary ranging from $95,000 to $145,000, comprehensive benefits, and flexible working options. Successful applicants will drive process improvements and stakeholder engagement in a diverse consulting environment.

Qualifications

• Exceptional stakeholder engagement skills.
• Strong working knowledge of the CADD/BIM landscape.
• Lead change and drive adoption of new processes.

Responsibilities

• Establish and maintain a firm-wide digital modeling framework.
• Align digital workflows with client needs.
• Develop and execute a Digital Delivery Roadmap.

Skills

Stakeholder engagement

CADD/BIM knowledge

Process improvement

Tools

Revit

Civil 3D

GIS

Job description

We are looking for a Manager, Digital Design & Delivery to lead the development of Dillon’s firm‑wide digital design practices. The role can be based at any of our North York, Downtown Toronto, Oakville, Hamilton, Guelph, Kitchener, London, Chatham, Windsor, Kingston, or Ottawa offices. Reporting to the Director, Practice Operations, the Manager will shape how our multidisciplinary teams use CADD, BIM, and related platforms to deliver projects consistently and efficiently.

Responsibilities

• Establish and maintain a robust, firm‑wide digital modeling framework, including CADD, BIM, and data standards.
• Align digital workflows and deliverables with client needs and practice standards.
• Promote adoption of enterprise templates and workflows to reduce regional silos and manual rework.
• Build consensus with technical leaders to transition to standardized practices.
• Ensure enterprise standards are integrated into project delivery and QA/QC processes nationwide.
• Provide oversight of the digital design resource pool, evaluating and managing external delivery partners.
• Develop and execute a 12–24 month Digital Delivery Roadmap aligned with the firm's business plan and innovation goals.
• Coordinate software upgrades, testing, and vendor relationships with IT to support seamless project team experiences.
• Analyze design‑to‑delivery processes to identify opportunities for automation and efficiency.

Qualifications

Skills & Competencies

• Lead change and drive adoption of new processes, tools, and ways of working across diverse teams.
• Exceptional stakeholder engagement skills and the ability to build buy‑in across all levels.
• Identify inefficiencies and create scalable, repeatable solutions.
• Strong working knowledge of the CADD/BIM landscape (e.g., Revit, Civil 3D, GIS).

Experience

• 10+ years of professional experience in technical design, engineering, or planning.
• 5+ years in a leadership role focused on digital delivery, standards governance, or technical practice operations.
• Experience within a multi‑discipline consulting firm with standardization challenges.
• Ability to balance internal operational efficiencies with diverse client delivery requirements.
• Proven leadership of large‑scale initiatives and influence in complex environments.
• Experience managing relationships with major software vendors and external delivery partners.

Compensation

$95,000 – $145,000. Salary is based on education, experience, skills, internal equity, and geographic region.

Benefits

• Employee share purchase plan – 100% employee owned, open to all employees.
• Comprehensive health benefits.
• Generous retirement savings plan.
• Student loan repayment assistance with matching employer contributions.
• Flexible work hours and hybrid working options.
• Learning and development opportunities, including coaching, mentoring, and internal knowledge sharing.
• Employee and Family Assistance program with online resources for well‑being.
• Goodlife Fitness corporate membership with reduced fees.
• Wellness subsidy for various health and wellness activities.

Employment Equity, Diversity & Inclusion

Dillon is committed to employment equity and an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Health & Safety

Prospective employees are expected to fully align with Dillon’s core commitment to Health & Safety, including ongoing engagement with and reporting of hazards.