Manager Delivery (PL)-CA

CN; Montreal (administrative region); Hybrid; CAD 110,000 - 144,000; Full time

Benefits offered by this job

Annual bonus

ESIP (Employee Share Investment Plan)

Pension

Benefits

Job summary

CN is seeking a Manager Delivery (PL)-CA in Montreal to lead a multidisciplinary team of Product Managers, Product Owners, and Business Analysts, delivering product lifecycle from planning to delivery. This role will drive collaboration across Legal, Strategy, and HR portfolios while aligning with enterprise architecture roadmaps to ensure high-quality, scalable technology solutions.

You will mentor and manage a diverse team, supervise delivery performance, and partner with stakeholders to

Qualifications

• Minimum 7 years of relevant experience in IT management.
• Minimum 5 years of technical experience in an infrastructure, telecommunications, or technology field.
• Experience managing a team of at least 10 people.
• Experience with complex integration projects involving multi-vendor components and delivery organizations.
• Experience delivering automated solutions using machine learning.

Responsibilities

• Contribute to delivery proposals by providing resource and cost estimates based on business requirements
• Support the Project Manager in managing scope, schedule, and budget, and act as an escalation path when required
• Ensure delivery of the expected scope and business value while effectively managing stakeholder expectations
• Confirm resources to work on projects or work with designated resource managers to secure required resources
• Manage delivery team performance, including vendor performance when vendors are involved
• Support the delivery team by addressing issues and roadblocks and determining appropriate resolutions through root cause and impact analysis
• Support Procurement and Supply Management in defining new Statements of Work
• Focus on communications and foster collaboration by encouraging teams to work together to accomplish common goals
• Manage employee performance
• Participate in succession planning by contributing to the yearly talent review cycle
• Support employee development and help employees reach career goals
• Ensure knowledge is preserved through training and knowledge sharing
• Work with Human Resources and Talent Acquisition on recruitment needs
• Support Product Management in defining product roadmaps
• Build and maintain stakeholder relationships
• Review and monitor performance metrics and proactively identify initiatives to improve delivery precision and quality while reducing costs

Education

Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or related field

Agile Coach or Scrum Master Certification

ITIL Certification

Project Management Professional (PMP/PMI) Certification

Any requirement marked with (*) will be considered an asset (not mandatory)

Job description

Manager Delivery (PL)-CA

Req Id: 959

Job Location: Montreal - QC

Business Unit: Technology

Highest Level Division: ERP Transformation Program

Posting Start Date: 10/6/26

Posting End Date: 10-13-2026

French/English Bilingual Requirement: No

Hiring Salary Range: $ 110000 - 144000

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.

Join us today and get your career moving!

Additional Key Main Responsiblties:

Lead and develop a multidisciplinary team of Product Managers, Product Owners, and Business Analysts, fostering collaboration, accountability, and delivery excellence across the product lifecycle.

Manage and mentor a diverse team of Product Managers, Product Owners, and Business Analysts, driving cross-functional (Legal, Strategy and Stakeholder relationship and HR porfolios) collaboration to deliver innovative and business-driven solutions.

Job Summary

The incumbent is responsible for implementing technology in accordance with enterprise architecture roadmaps. Services provided include producing roadmaps and structuring and organizing design, development, engineering, and integration services for the delivery of operationally viable solutions, including application, infrastructure, network, or operational technology solutions. This role mobilizes the required human and financial resources while ensuring technology solutions meet performance, security, availability, reliability, and operational requirements.

Main Responsibilities

Project Delivery

• Contribute to delivery proposals by providing resource and cost estimates based on business requirements

• Support the Project Manager in managing scope, schedule, and budget, and act as an escalation path when required

• Ensure delivery of the expected scope and business value while effectively managing stakeholder expectations

• Confirm resources to work on projects or work with designated resource managers to secure required resources

• Manage delivery team performance, including vendor performance when vendors are involved

• Support the delivery team by addressing issues and roadblocks and determining appropriate resolutions through root cause and impact analysis

• Support Procurement and Supply Management in defining new Statements of Work

Leading Others

• Focus on communications and foster collaboration by encouraging teams to work together to accomplish common goals

• Manage employee performance

• Participate in succession planning by contributing to the yearly talent review cycle

• Support employee development and help employees reach career goals

• Ensure knowledge is preserved through training and knowledge sharing

• Work with Human Resources and Talent Acquisition on recruitment needs

Practice Evolution

• Support Product Management in defining product roadmaps

• Build and maintain stakeholder relationships

• Review and monitor performance metrics and proactively identify initiatives to improve delivery precision and quality while reducing costs

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management.Requirements

Requirements

Experience

Information and Technology, Operational Technology, Automated Inspection Solutions, Delivery Management

• Minimum 7 years of relevant experience in IT management

• Minimum 5 years of technical experience in an infrastructure, telecommunications, or technology field

• Experience managing a team of at least 10 people

• Experience with complex integration projects involving multi-vendor components and delivery organizations

• Experience delivering automated solutions using machine learnin*

• Candidates with an equivalent combination of education, training, and experience will be considered

• Any requirement marked with (*) will be considered an asset (not mandatory)

Education/Certification/Designation

• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or a related field of study, or equivalent work experience

• Agile Coach or Scrum Master Certification*

• ITIL Certification*

• Project Management Professional (PMP/PMI) Certification*

• Any requirement marked with (*) will be considered an asset (not mandatory)

Competencies

• We Care About Each Other

• We Strive for Excellence

• We Succeed Together

• We Lead Responsibly

• Vision and strategic thinking

• Impactful and inclusive leadership

• Performance and value delivery

• Empowerment and talent development

• Strategic communication and influence

• Managerial courage and decisiveness

• Compliance

• Customer service

• AI Literacy and data orientation

• High-Impact Execution

• Process optimization

Technical Skills/Knowledge

• Strong understanding of systems engineering

• Very good communication, influencing, and presentation skills, with the ability to communicate appropriately and effectively with both technical and non-technical stakeholders

• Leadership skills and ability to influence and guide others, negotiate toward win-win outcomes, and take all points of view into consideration

• Analytical thinking, broad vision, and good judgment in decision-making, including the ability to make difficult and timely decisions

• Inspirational and innovative approach

• Ability to deal with pressure and change and adapt to changing priorities

• Commitment to individual development and continuous learning

• Ability to leverage feedback and coaching to improve performance

• Ability to manage risks and problems appropriately

• Fluency in English, both oral and written

• Any requirement marked with (*) will be considered an asset (not mandatory)

Additional Information (If Any)

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [e-mail].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email