Manager, Data Service Delivery Pricing

RBC; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A major financial institution in Toronto seeks a candidate for a regulatory and operations role focusing on global pricing delivery and team management. The ideal candidate will have a university degree and at least 3 years of experience in financial services, proficient in client relations and operational risk management. This position offers competitive compensation and excellent career development opportunities.

Benefits

Excellent career development opportunities

Competitive compensation

Comprehensive Total Rewards Program including bonuses

Qualifications

• 3+ years of work experience in a relevant field.
• Capacity to juggle between priorities and manage pressure efficiently.
• Strong knowledge of markets and securities.
• Knowledge of compliance and industry requirements.

Responsibilities

• Responsible for global price delivery for clients.
• Develop and create the center of excellence in Canada.
• Support offshore model through EDM.
• Promote quality client service by motivating and coaching team members.

Skills

Customer Service

Decision Making

Interpersonal Relationship Management

Operational Delivery

Risk Management

Time Management

Investment Performance Measurement

Process Improvements

Treasury Management

Education

University degree

Job description

Job Description

What is the opportunity? In this role within Shared Services - Data Service Delivery, we provide security Masterfile's as well as pricing data to RBC I&TS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.

What will you do?

• Responsible for global price delivery for North America, Continental European and Asian clients (Global pricing model)
• Responsible to develop and create the center of excellence, EDM in Canada.
• Support America’s offshore model through EDM
• Take on critical role in assisting and facilitation of the TOM for DSD Canada
• Accountable for the quality of the services delivered & for the management of a team or an activity – First level of escalation
• Accountable for procedures' validation and implementation and setting clear business objectives for all reports appraisals
• Promote quality client service by motivating, coaching and developing team members
• Identify and share development and training needs, design training plan for the year

What do you need to succeed?

Must-have

• University degree, plus 3+ years of work experience in a relevant field
• Capacity to juggle between priorities and manage pressure with efficient time keeping
• Business and Financial Services Acumen, Strong knowledge of markets and securities
• Knowledge of compliance and industry requirements and understanding of domestic and global investment markets
• Good operational skills and excellent organizational skills
• Client focused with strong written and verbal communication skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
• Opportunity to obtain hands‑on experience throughout your role
• Working with an exciting, close‑knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-20

Application Deadline: 2025-12-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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