Manager Court Services

Northwest Employment Works; Northwestern Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A municipal government in Northwestern Ontario seeks a Manager for Court Services to lead the management and administration of the Court Services Section. The role requires a degree in a related field, with significant experience in court administration and management, preferably in a unionized setting. Candidates should be adept in regulatory interpretation and familiar with the ICON system. This position offers a competitive salary and various employee benefits.

Benefits

Competitive salary

Pension plan

Health, vision, dental coverage

Generous vacation

Employee and Family Assistance Program

Leadership development programs

Qualifications

• Six years’ experience in court administration.
• Minimum five years of progressive management/supervisory experience, preferably in a unionized environment.
• Extensive knowledge of regulations/legislation related to court administration.

Responsibilities

• Provide strategic leadership and management of the Court Services Section.
• Develop and monitor policies consistent with legislative requirements.
• Act as Clerk of the Court and Commissioner for taking affidavits.

Skills

Management experience

Knowledge of court administration

Regulatory interpretation

Experience with ICON system

Education

Degree in public or business administration

Diploma in public, business or judicial administration

Job description

Lead with purpose. Empower your team.

At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re building a workplace where everyone belongs – where your leadership enhances lives, strengthens community, and supports the people delivering court services every day.

This includes our Court Services team, where your expertise, vision, and values make a lasting impact. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well‑being and collaboration.

Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally.

Where You’ll Make a Difference Every Day

As the Manager Court Services, you’ll be responsible for providing strategic leadership and the effective, efficient, and integrated approach to the management of the Court Services Section, and its overall administration and development, and related accounting and financial reporting requirements.

Whether you live in Thunder Bay, are looking to return, or are excited to make the City your new home, join a team where your skills, expertise, and presence make a real impact on the community.

Click the link to learn more about our Corporate Strategic Plan

How You’ll Support the Team

In this role, you will:

• Participate with the Director in planning and implementing short‑ and long‑range goals and objectives and ensuring quality service.
• Develop, implement, and monitor policies and procedures, consistent with legislative requirements, Municipal Partner, and Corporate objectives for the effective operation of the Section.
• Act as an agent on behalf of the local area municipal partners and meets the obligations set out in the Memorandum of Understanding, the Local Side Agreement and the Inter‑Municipal Agreement.
• Participate, as a member of the Revenue Division Leadership Team by providing input into Division organizational and operational reviews, human resource management, budget issues, technical matters, and major issues management. Also participate by providing input into the identification and development of Divisional policies, strategic initiatives, projects, and priorities.
• Be responsible for the review, evaluation, and development of new processes and workflows based on legislative changes and statutory programs pertaining to Court Services.
• Provide functional and technical advice, guidance, explanations, and expertise to internal and external stakeholders.
• Develop, manage, and liaise with key stakeholders in the justice system, City departments, municipal partners, general public, federal and provincial government ministries, and outside agencies to ensure services and reporting requirements are effectively managed.
• Develop and oversee the collection of outstanding fines in accordance with the City’s collection policy and the Ministry of Attorney General’s write‑off guidelines.
• Act as Clerk of the Court and Commissioner for taking affidavits.

For a detailed job description, click here

What You Can Count On With Us

We’re proud to offer a workplace where your well‑being, growth, and sense of purpose come first. As part of the City of Thunder Bay, you’ll enjoy:

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long‑term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a dedicated and talented team, who are highly respected within the Corporation

What You’ll Bring to the Team

Here’s what will help you succeed as a Manager Court Services:

• Degree in public or business administration, commerce, or related discipline; and
• Six years’ experience in court administration or
• Diploma in public, business or judicial administration, or related discipline; and eight years’ experience in court administration
• Minimum five years of progressive management/supervisory experience, preferably in a unionized environment
• Extensive knowledge, demonstrated ability to interpret regulations/legislation and processes related to court administration matters
• Experience working with the ICON system (Integrated Court Offences Network)

Lead With Us – Apply Today

Ready to take the next step in your career journey? Join us at the City of Thunder Bay, where you’ll support a dedicated team, and make a lasting difference every day.

Apply today at https://careers.thunderbay.ca/careers-home/jobs/6652?lang=en-us and start your next chapter with the City of Thunder Bay.

Belonging, Inclusion, and Your Privacy

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier‑free.

If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.